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Rated 4.3 out of 5 by 266 reviewers.
Rated 5.0 out of 5.0 good service The room was fantastic ,, my children slept on the sofa bed and there were plenty of sheets and pillows in the closet to use I wish the air conditioner was easier to use ,, we had a hard time figuring out the a/c whether it was to use the window controls or the wall controls we wanted to eat something when we got there and in the manual in our room it said the restaurant closed at 11 and we got there and they told us they were already closed and they closed at 10 but there was a "convenience store" so we bought some treats (overly priced though) July 29, 2015
Rated 5.0 out of 5.0 by Great experience, wonderful staff, We had a wonderful stay. The rooms were spacious, comfortable and clean. The service was exceptionnal. The pool and steam room facility were great for all members of the family. The breakfast is very generous and good quality. The only down side was one very busy night at the restaurant meant a very long wait for food. The hotel overcharges for pets, but the hotel staff were ready to listen and showed flexibility in their Policy. July 27, 2015
Rated 4.0 out of 5.0 by Might stay again!! Housekeeping were VERY noisy early morning. Could tell they purposely woke everyone up on the floor. Chatting out our door for a long period of time and vacuuming right out the door early morning. Other than the noise early morning it was a great stay!! I would recommend the hotel. July 26, 2015
Rated 5.0 out of 5.0 by Great stay I really enjoyed my stay at the hotel. Everything was excellent. Thank you. July 26, 2015
Rated 5.0 out of 5.0 by Great stay again! Once again I opted to stay at this location. It is in close proximity to the airport and a van type shuttle is provided to and from, and always in a timely fashion. Staff at this location are extremely good. Wait and culinary staff provide excellent food and service at all meals. I can attest to a variety of mealtimes as I have eaten breakfast, lunch, dinner, had room service and tried the bar as well, here. The staff in all those areas always have a warm smile and are willing to converse if one wishes to. The staff who take care of luggage movement, those who are shuttle drivers, the people who provide restocking of towels and such to rooms, and those who fix any glitches, are prompt, courteous, skilled and help to make one's stay a great experience, making sure that everything more than meets my expectations. Check-in and check-out staff are efficient, helpful, and patient with anyone who has some sort of disability (as I do being somewhat hearing impaired). I have stayed at this location several times in the past, and although the staff is not always the same, the quality is very high of the service all provide as well as the contact they have with customers. This always makes me look forward to staying there again. I highly recommend this location for all the above mentioned reasons. July 24, 2015
Rated 5.0 out of 5.0 by A good experience A good stay, the staff were helpful and courteous and the facilities comfortable and clean. July 23, 2015
Rated 5.0 out of 5.0 by Super comfortable rooms with wonderful service The staff are very friendly and welcoming and keep everything spotless. The rooms are very well maintained with fantastic beds, light blocking shades, and practically noise-proof rooms. I slept better here than at home. The fitness centre is well apportioned with a water dispenser, towels, and a flat-screen television. Wireless internet works great, everything was perfect here. July 20, 2015
Rated 5.0 out of 5.0 by Excellent service and good value; comfortable rooms Stayed at Polo Park for 5 nights. Good location close to the airport. Excellent customer service and really good breakfast buffet (with made to order eggs/omelettes). Rooms were clean and comfortable. The real advantage was that they were very quiet (couldn't hear any noise from adjacent rooms at all). Mattresses were comfortable and room temperature was easy to control. July 16, 2015
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