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Rated 4.3 out of 5 by 253 reviewers.
Rated 5.0 out of 5.0 by Recent Staff at Polo Park Holiday Inn My only negative experience at this hotel was the that certain groups of people where very rude to the restaurant staff. Each night I was there they were very demanding of the waitress and if they did not get service very quickly became very agitated. In using their vouchers did not understand that they might have to pay over the amount the voucher was for. I think that your staff handled everything with a great attitude, and a smile. I did mention to one of the waitress that they handled everything very well. June 24, 2015
Rated 5.0 out of 5.0 by Absolutely the best hotel for teams ! After spending over 50 nights in hotels across western Canada this past season with my kids hockey teams, we finally found a place that is happy to have hockey teams stay with them. They put the majority of our team on the same floor, gave us access to a banquet room for players and parents every evening at no charge, had a fantastic breakfast for players and parents every morning at no charge, and had a great buffet every evening at a reasonable price. They had welcome signs for the team and posted the team logo on their billboard screen in the lobby, which the kids thought was awesome. So many other hotels could take a lesson from this Holiday Inn. Highly recommended for any team stay. June 23, 2015
Rated 5.0 out of 5.0 by Good Good this hotel is great and staff is helpful. Thanks. June 22, 2015
Rated 5.0 out of 5.0 by Very friendly staff Overall, good experience. All issues addressed, close to airport. Comfortable rooms. No negative comments. June 20, 2015
Rated 4.0 out of 5.0 by Friendly and helpful staff Staff was very friendly and helpful. Room and facilities very nice and clean No big deal but maid staff never refilled shampoo. We called front desk and they brought us some. Also no big deal but as IHG member was suppose to get daily newspaper. That didn't happen. Again small issues. Best part was the staff and their friendliness and helpfulness and cleanliness of hotel and rooms. June 20, 2015
Rated 5.0 out of 5.0 by Staff Very helpful and friendly staff, made us feel right at home. June 19, 2015
Rated 5.0 out of 5.0 by Incredible Service I travel quite a bit and the front desk service was the best I have had this year. They were helpful in every way possible with a smile. June 18, 2015
Rated 5.0 out of 5.0 by Amazing service Dale and her staff were truly amazing from the booking stage through our stay. Finally a hotel that has it figured out for hockey teams. They had a banquet room in the basement for the parents which was licensed and the kids had a place to play where they didn't disturb other guests. Amazing group of people to deal with and would return anytime! June 18, 2015
  • 2015-06-30T09:53:45.354-05:00
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