Rated 4.1 out of 5 by 110
Rated 5.0 out of 5.0 by storefixturing Fantastic Hotel with a Wonderful Staff
I travel to Winnipeg for business quite frequently and I know that when I check into HI Polo Park, I am at my home away from home.
All of the staff are quite friendly and greet me each day with a sincere smile and go out of their way to make me feel like a valued guest.
Like any property, there is sure to be an issue in one way or another that may arise, but the staff are always quick to act and resolve any curve balls that may be within or beyond their control.
I would highly recommend HI Polo Park not only for value, but the proximity to downtown and the airport.
July 15, 2014
Rated 5.0 out of 5.0 by aby07 Great hotel
We loved our stay. The kids really enjoyed having bunk beds. The room was very spacious and clean. The breakfast was delicious - Loved the omlettes and waffles!!
July 15, 2014
Rated 5.0 out of 5.0 by James m.R excellent hotel
This hotel by far is the best in Winnipeg, staff are great, friendly, services is great,
very comfy bed, and nice design in the rooms
I had dinner there, and it was really special and tasty food,
I will only stay there everytime i fly to Winnipeg again
July 14, 2014
Rated 1.0 out of 5.0 by Off on the wrong foot The bed was nice but only 1 of 5 staff were
This stay was messed up from the reservation center putting us in the wrong holiday inn... the person at the front desk didn't seem to care, we coulnld change or cancel with out being charged and the receptionist wasn't willing to help contact the other holiday inn.
The resturant staff was rude and short the first breakfast, dinner that night I was charged for my free kids meal and the manager said he couldn't do anything because i already paid... later offered "a beer on the house" which was not equal value. breakfast the next morning was very enjoyable with an execelent waitress who was very plesant and a great cook on as well.
Checkout was also not smooth, they didn't want to bring us any soap so we ended up leaving 30 minutes later than checkout... but not without 5 calls from front desk asking us if we want late check out... and haning up twice without talking to see if we were still in the room, all the while saying they would still bring the soap that never came... we requested it at 9:45 and left without at 11:30.
July 11, 2014
Rated 3.0 out of 5.0 by Idaflug Comfortable bed
Extremely Clean and soft on the bed.and also clean room for over all.
July 1, 2014
Rated 4.0 out of 5.0 by CASTREET Comfortable - Safe
Service was good - Front desk very friendly. Will stay again for business
June 26, 2014
Rated 4.0 out of 5.0 by mia1 great staff,exelent food
we stay at this hotel a lot ,the location is great ,the food is good .The hotel is nicely updated.It is near shopping and restaurants!We love coming here Pool is great for kids
June 25, 2014
Rated 4.0 out of 5.0 by Lady Red Paprika Needs Improvement
Lovely hotel, snack foods sold was a big help and priced well, good value and product for your money.
I did not however think for this establishment that the front desk arrival or when I departed were professional or friendly. The public access to the internet did not work and was not looked into. I did not feel that my business was appreciated, I believe this could be dealt with with more training and understanding of what the guest would like.
June 25, 2014