Rated 4.4 out of 5 by 109
Rated 5.0 out of 5.0 by Hummer48 Excellent service great location
Can't bet the excellent service from the staff, they are always willing to assist you with any needs you may want.
Jennifer ,Susan,Maria,Chad ,Nicole, Denise all of them if I did not mention there name its because all are good and to many to name. I would recommend this location in winter haven anytime,
August 18, 2014
Rated 5.0 out of 5.0 by momofaqtpie Great Location
We stayed here while visiting Lego Land for vacation. The location was great and close to eating locations and a WalMart.
August 18, 2014
Rated 4.0 out of 5.0 by Selena Beana Paying for breakfast
The hotel was clean and a joy to stay in. Staff was really nice and we did receive the mini Lego figurine upon check in. However, my husband and I do not feel the breakfast buffet should have had to be paid for as it was not worth the $20 (with tip) we had to pay. The breakfast, in our opinion, should have been free for what we paid for the room. Everything else was great but the breakfast should have been included the Holiday Inn Express is. Mr. and Mrs. Bonito.
August 17, 2014
Rated 1.0 out of 5.0 by ardyone Didn't meet my expectations.
Food service left much to be desired, temperature, selection of items, staff said they were new, didn't know how to answer my questions.
I needed to use my computer for data analysis, and the speed was very slow. When I called about it, staff said it was a full house and that was why.
Business office area printer was down.
Beds/pillows not comfortable, mattress too soft, pillows too firm.
August 14, 2014
Rated 2.0 out of 5.0 by Poppy527 Decent but not Excellent
This Holiday Inn is in a good location to get to LegoLand which is why I selected it. It was my first stay experience. I believe the experience I had was not indicative of typical H.I. quality and would recommend if folks were asking me. The most disconcerting item was the noise factor in the evening. The A/C or something similar sounded like an industrial boiler room and was very loud. So loud you had to raise the TV volume or your own voice volume to hear. I was not able to connect to internet (I didn't need it, but I should have been able to). Also the room needs better lighting, especially over the mini fridge area. Other than that, it's OK for proximity to parks, places to eat, and local shopping. Big plus is location to LegoLand and I also learned they have discount tickets at the hotel to that park (I had mine already but would have saved $$ if I hadn't).
August 13, 2014
Rated 5.0 out of 5.0 by 2traveling2FL Perfect place if visiting Legoland
This hotel was perfect for our family. Easy parking, great accessibility to Legoland, terrific ammenities in the hotel. Great restaurant and perfect place to relax.
August 11, 2014
Rated 5.0 out of 5.0 by Adam1248 Great experience!
We frequently travel, and this was one of the nicest hotel rooms we have stayed in during the last year! It seems like someone thought through every detail. Everything was clean and worked perfectly. The front desk staff was friendly and helpful, especially when we found out that the shuttle to Legoland wasn't run by the hotel and was not an option. We would definitely stay there again!
August 11, 2014
Rated 5.0 out of 5.0 by judy361 I love this place
I travel to Winter Haven at least once a month if not more. There are many chain hotels in the area, but this is my favorite.
The staff is very friendly & accomodating. They remember what type of room I like and make sure it is available.
It is very family oriented, but nice & quiet!
I love this place!
August 10, 2014