Rated 4.4 out of 5 by 140
Rated 5.0 out of 5.0 modern clean hotel
everything was great and was as expected as I have stayed at this property for the last few years for work.
December 17, 2014
Rated 5.0 out of 5.0 by UF69 Nice Property
I had a very short stay but would gladly stay here again when visiting the Lake Wales/Winter Haven area. Check in staff were very friendly and quick (once the group of old people ahead of us finished their 1000 questions about various Hotel amenities). Since we checked in late at night, there was only one person at the front desk so we had to sit there and endure. One we made it to the room I was pleased. The room was very clean and bedding comfortable. Plenty of towels, soap, shampoo, cups for coffee, etc. Wake up call came as requested, coffee was available in the restaurant at no additional charge and checkout was seamless. Clean, affordable, friendly, comfortable and right next door to about 5 good restaurants. What else could you ask for?
December 15, 2014
Rated 5.0 out of 5.0 by Hummer48 Great people great place to relax home a way from home.
I travel 97% of my time when I'm in Florida winter haven and it's more than 50% of the 97% time I travel I stay here. There is no other place that makes you feel like home. It's a great location for business. It's close to a lot or restaurants. Best of all it's got the most friendly employees that cater to your needs. There are so many people to name that the intire staff is wonderful. I believe if it wasn't for the people that operate this hotel it would not be this great, they make it happen period. I've been coming here for over 4 years they treat me like family. What a feeling for a traveler to be treated like a friend and family member.
December 12, 2014
Rated 5.0 out of 5.0 by Blondienot40 party of 3
checked in on nov 26 for a trip for the grandson for his birthday present to legoland. very nice to have shuttle there. Russell was very well informed. check in was great everything was ready for us. very close to some nice places to eat. and since the dinning room was closed for thanksgiving at night we were offered a free breakfast that morning. i would stay here again. housekeeping was very nice and got us new towels with no problems. hotel was clean and staff was very nice. highly recommend this hotel. i was told the pool was heated but we didnt have time for using it.
November 30, 2014
Rated 2.0 out of 5.0 by HIGuest123 Needs Updates and Upgrades
The front desk staff is excellent, room was cleaned very well, and bed was comfortable. However, the rooms, workout facility, laundry facility, towels, and breakfast all need to be updated or upgraded.
November 29, 2014
Rated 5.0 out of 5.0 by Grandpa67 Great two day stay for leggoland
Great facilities. Very friendly and user responsive for our 5 yr old grandson by all staff,front desk, room maintenamnce. The suberb interaction of dining staff with our grandson made stay pleasant,memorable, and ready to anticipate next visit...especially Susan and Leslie. We will definitely return at least a few times a year.
November 15, 2014
Rated 3.0 out of 5.0 by J.H.Mom loud air conditioning in rooms
The staff was very helpful and friendly. We were traveling with 4 other families and during the reservation we requested rooms next to and across from each other, one family was placed on another floor. Every room of our group had loud AC noise while running. I had to turn it off because the noise of it starting up each time startled my daughter and woke me up. The breakfast was the average selection of foods choices. The fruit was very fresh but the eggs were less desirable.
November 14, 2014
Rated 4.0 out of 5.0 by babytoothdoc Clean and comfortable, friendly attentive staff
We stayed one night and we were pleasantly surprised at the accommodations.
November 11, 2014