Rated 4.4 out of 5 by 113
Rated 4.0 out of 5.0 by JAG51 Outside Noise
They have a train that is close to the hotel and blows their horn around 5am which woke me up. I wasn't ready to get up at 5am but the train woke me and it didn't makes sense to go back to bed for 1 more hour.
Other than that the room was very clean and up to date. The staff were very professional and helpful.
August 23, 2014
Rated 5.0 out of 5.0 by relocator27 Overall a Pleasant Stay
I stayed here for about a week on business and was pretty impressed with the hotel staff, except for one person who ignored me when I came downstairs to the cafe area to get breakfast. By the way the food is NOT worth what I paid for it. The omelet I ordered was mediocre. One staff member even greeted me by name. The hotel was very clean. The bathroom was clean and had soap from Bath and Body Works which I love. The thermostat in the room was very easy to use and the closet had plenty of space. The room even came with a refrigerator. The television did not get too many channels and the movies are expensive. I would definitely stay here again.
August 22, 2014
Rated 5.0 out of 5.0 by BikeBear Great Staff!
Excellent! My family went to Lego Land for two days and the shuttle service was perfect for our needs. The restaurant made the stay so much nicer. The staff was very family oriented and this made my children very happy!
August 21, 2014
Rated 4.0 out of 5.0 by TruVious nice stay
outback steakhouse in same parking lot, very convenient, Nice claen hotel.
August 20, 2014
Rated 5.0 out of 5.0 by Hummer48 Excellent service great location
Can't bet the excellent service from the staff, they are always willing to assist you with any needs you may want.
Jennifer ,Susan,Maria,Chad ,Nicole, Denise all of them if I did not mention there name its because all are good and to many to name. I would recommend this location in winter haven anytime,
August 18, 2014
Rated 5.0 out of 5.0 by momofaqtpie Great Location
We stayed here while visiting Lego Land for vacation. The location was great and close to eating locations and a WalMart.
August 18, 2014
Rated 4.0 out of 5.0 by Selena Beana Paying for breakfast
The hotel was clean and a joy to stay in. Staff was really nice and we did receive the mini Lego figurine upon check in. However, my husband and I do not feel the breakfast buffet should have had to be paid for as it was not worth the $20 (with tip) we had to pay. The breakfast, in our opinion, should have been free for what we paid for the room. Everything else was great but the breakfast should have been included the Holiday Inn Express is. Mr. and Mrs. Bonito.
August 17, 2014
Rated 1.0 out of 5.0 by ardyone Didn't meet my expectations.
Food service left much to be desired, temperature, selection of items, staff said they were new, didn't know how to answer my questions.
I needed to use my computer for data analysis, and the speed was very slow. When I called about it, staff said it was a full house and that was why.
Business office area printer was down.
Beds/pillows not comfortable, mattress too soft, pillows too firm.
August 14, 2014