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Rated 4.4 out of 5 by 124 reviewers.
Rated 3.0 out of 5.0 by Breakfast Skip the breakfast. The breakfast was the same as the free breakfast items at the Holiday Inn Express, but this hotel charges for it. Even as a Platinum member still charge for microwave eggs. No free water offered.... August 31, 2014
Rated 4.0 out of 5.0 by LegoLand Our stay was great and the convenience of the shuttle to the the theme park was nice. The only complaint would be the cost of breakfast I really enjoy when hotels offer complimentary breakfast. August 30, 2014
Rated 5.0 out of 5.0 by Excellent Stay! I had actually checked into another hotel in Winter Haven, and it was so horrible that I left it and went to Holiday Inn. Was I ever glad I did! I loved it. The front desk staff greeted me with a smile and were very helpful. I LOVED the option of firm pillows in the room and the gym rocks! Thank-you for a great night. I only wish I'd been staying longer. August 29, 2014
Rated 4.0 out of 5.0 by Outside Noise They have a train that is close to the hotel and blows their horn around 5am which woke me up. I wasn't ready to get up at 5am but the train woke me and it didn't makes sense to go back to bed for 1 more hour. Other than that the room was very clean and up to date. The staff were very professional and helpful. August 23, 2014
Rated 5.0 out of 5.0 by Overall a Pleasant Stay I stayed here for about a week on business and was pretty impressed with the hotel staff, except for one person who ignored me when I came downstairs to the cafe area to get breakfast. By the way the food is NOT worth what I paid for it. The omelet I ordered was mediocre. One staff member even greeted me by name. The hotel was very clean. The bathroom was clean and had soap from Bath and Body Works which I love. The thermostat in the room was very easy to use and the closet had plenty of space. The room even came with a refrigerator. The television did not get too many channels and the movies are expensive. I would definitely stay here again. August 22, 2014
Rated 5.0 out of 5.0 by Great Staff! Excellent! My family went to Lego Land for two days and the shuttle service was perfect for our needs. The restaurant made the stay so much nicer. The staff was very family oriented and this made my children very happy! August 21, 2014
Rated 4.0 out of 5.0 by nice stay outback steakhouse in same parking lot, very convenient, Nice claen hotel. August 20, 2014
Rated 5.0 out of 5.0 by Excellent service great location Can't bet the excellent service from the staff, they are always willing to assist you with any needs you may want. Jennifer ,Susan,Maria,Chad ,Nicole, Denise all of them if I did not mention there name its because all are good and to many to name. I would recommend this location in winter haven anytime, Enjoy.., August 18, 2014
Rated 5.0 out of 5.0 by Great Location We stayed here while visiting Lego Land for vacation. The location was great and close to eating locations and a WalMart. August 18, 2014
Rated 4.0 out of 5.0 by Paying for breakfast The hotel was clean and a joy to stay in. Staff was really nice and we did receive the mini Lego figurine upon check in. However, my husband and I do not feel the breakfast buffet should have had to be paid for as it was not worth the $20 (with tip) we had to pay. The breakfast, in our opinion, should have been free for what we paid for the room. Everything else was great but the breakfast should have been included the Holiday Inn Express is. Mr. and Mrs. Bonito. August 17, 2014
Rated 1.0 out of 5.0 by Didn't meet my expectations. Food service left much to be desired, temperature, selection of items, staff said they were new, didn't know how to answer my questions. I needed to use my computer for data analysis, and the speed was very slow. When I called about it, staff said it was a full house and that was why. Business office area printer was down. Beds/pillows not comfortable, mattress too soft, pillows too firm. August 14, 2014
Rated 2.0 out of 5.0 by Decent but not Excellent This Holiday Inn is in a good location to get to LegoLand which is why I selected it. It was my first stay experience. I believe the experience I had was not indicative of typical H.I. quality and would recommend if folks were asking me. The most disconcerting item was the noise factor in the evening. The A/C or something similar sounded like an industrial boiler room and was very loud. So loud you had to raise the TV volume or your own voice volume to hear. I was not able to connect to internet (I didn't need it, but I should have been able to). Also the room needs better lighting, especially over the mini fridge area. Other than that, it's OK for proximity to parks, places to eat, and local shopping. Big plus is location to LegoLand and I also learned they have discount tickets at the hotel to that park (I had mine already but would have saved $$ if I hadn't). August 13, 2014
Rated 5.0 out of 5.0 by Perfect place if visiting Legoland This hotel was perfect for our family. Easy parking, great accessibility to Legoland, terrific ammenities in the hotel. Great restaurant and perfect place to relax. August 11, 2014
Rated 5.0 out of 5.0 by Great experience! We frequently travel, and this was one of the nicest hotel rooms we have stayed in during the last year! It seems like someone thought through every detail. Everything was clean and worked perfectly. The front desk staff was friendly and helpful, especially when we found out that the shuttle to Legoland wasn't run by the hotel and was not an option. We would definitely stay there again! August 11, 2014
Rated 5.0 out of 5.0 by I love this place I travel to Winter Haven at least once a month if not more. There are many chain hotels in the area, but this is my favorite. The staff is very friendly & accomodating. They remember what type of room I like and make sure it is available. It is very family oriented, but nice & quiet! I love this place! Judy August 10, 2014
Rated 5.0 out of 5.0 by Great stay! This hotel was very clean, and we enjoyed our experience with them. The only downside is paying extra for breakfast everyday. It costs $8 a person for the buffet, and after a 4 day stay with 2 adults it adds up. Overall, though, great hotel. August 9, 2014
Rated 5.0 out of 5.0 by Comfortable bed Breakfast was cold and did no taste good. The muffin and cereal was good . The buffet was free which was awesome but if I would have paid I would have been very upset about the food. August 9, 2014
Rated 5.0 out of 5.0 by Nice Hotel Close to LegoLand Hotel staff was very friendly upon check in, and my kids loved the free lego minifigure they were given. We stayed in a suite which was nice and roomy, having the living room area made it nice in the evening when we were relaxing before bedtime. Bathroom was large and I enjoyed the Bath and Body Works toiletries too! We took a shuttle to Legoland which was very nice, clean and convenient. Overall this is a wonderful hotel, nice restaurants close by for dinner and will be out top choice we coming back to LegoLand. August 8, 2014
Rated 5.0 out of 5.0 by Legoland visit Overall the stay was excellent for our purposes. There are 2 areas that caught my attention that is different from other Holiday Inn stays: - there was a charge for the continental breakfast at Winterhaven - the A/C unit in 619 was very loud August 2, 2014
Rated 5.0 out of 5.0 by Great Stay This was an amazing hotel experience. Our children loved the hotel and all of the amenities. The only bad thing was the short stay. August 1, 2014
Rated 5.0 out of 5.0 by Good Stay Room was comfy, staff was great. The best morning coffee. July 30, 2014
Rated 5.0 out of 5.0 by Great Customer Service Staff was exceptionally courteous and extremely engaged and concerned that we we're having the best possible vacation experience that we could. Amenities were what you would expect from Holiday Inn - nothing over the top but not exactly cheap either. Breakfast could have additional options but it was enough to start my kids day off right. You can find better deals on higher rated properties in the Orlando area but the proximity to Legoland and the shuttle make up for the difference. If going to Legoland, this is the hotel you should be staying at. July 29, 2014
Rated 5.0 out of 5.0 by Wonderful Experience For 5 year Old We visit this site at least twice per year. Amenities and staff are great for leggoland visit with our 5 yr old grandson. Resturant is an especiaaly notable high point. TV on table with cartoon network kept grandson occupied during meals which were perfect for our visit with leggoland visits before and after dinning. Dining room staff, especially Susan at night and Leslie at breakfast make for an enjoyable event. They were friendly, professional, and very attentive. The extra effort they put in made our grandson feel very special, which inturn made my wife and I happy campers. Thanks so much Susan and Leslie. July 24, 2014
Rated 5.0 out of 5.0 by Excellent for Legoland Visits! Perfect spot to stay when visiting Legoland! Comfortable room, clean, friendly staff, great wi-fi and ammenities! Great hotel. Only "problem" we ran into was at breakfast when all the tables were not cleaned off, however, when my husband asked the staff about cleaning off a table for us, they did so immediately and apologetically. I definitely recommed this hotel! July 24, 2014
Rated 5.0 out of 5.0 by great service an excellent hotel, I highly recommend this to anyone visiting winter haven. July 22, 2014
Rated 5.0 out of 5.0 by Great place, good service, great people! This Holiday Inn has the best people to server you and take care of any issue you may have over your stay. There friendly fun and personal. Jennifer is awesome always willing to accommodate your needs anytime. You need to wet your whistle head to the bar and let Susan pour you a cold one and enjoy her smile and great company. Nicole and chad at the front desk along with Maria and Denise, are the best at making your stay comfortable and enjoyable while you relax, weather at the pool or going to Legoland they will take care of you and your family.. July 16, 2014
Rated 1.0 out of 5.0 by Jedi Mind Tricks? My family decided to stay at this hotel because of the proximity to the Legoland park AND because of the Lego Minifigure they give you upon check in. While being checked in at the front desk we noticed a woman behind the desk taking lego minifigures out of a box and putting them in a drawer. One even fell on the floor while she was talking. When our check in was complete we asked the girl who handled our check in if our son could have a minifigure. We were told that they were out of stock now for two weeks. Shocked that we were lied too directly to our face, we decided to go to our room so we could talk about the situation. Next day we went downstairs and asked another lady at the front desk if the lego minifigures had come in. Again, we gave your employees a chance to tell us the truth and we were once again lied to. Was it an illusion? Did we not really see lego minifigures being loaded right in front of us? It's a shame because this was a very nice hotel and we would stay there again in a heartbeat, however, we won't now because of this incident. I will not recommend it to any of my family or friends who plan on attending Legoland theme park. July 16, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel & Great Legoland Location This was a great hotel. It was very nice and clean. I think it's one of the best Holiday Inns I have stayed at. It is only 3 miles down the road from LEGOLAND. They do advertise that every child gets a free mini-lego but there were out at the time of our check in. They were waiting for LEGOLAND to give them more. There is a bus to LEGOLAND but at the time of our visit they were down to only one bus. The upside was that they offered us free parking if we wanted to drive ourselves. Overall I would opt to stay at this hotel every time. July 13, 2014
Rated 5.0 out of 5.0 by Nice place to stay Really enjoyed the stay, great location,friendly staff and very nice property. July 9, 2014
Rated 5.0 out of 5.0 by Close to Lego Land This hotel is 5 minutes from Legoland. Has popular dining steps from hotel: Chic-Fi-Le, Starbucks, Outback Steak House July 8, 2014
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