Rated 4.4 out of 5 by 117
Rated 5.0 out of 5.0 by Hummer48 Excellent service great location
Can't bet the excellent service from the staff, they are always willing to assist you with any needs you may want.
Jennifer ,Susan,Maria,Chad ,Nicole, Denise all of them if I did not mention there name its because all are good and to many to name. I would recommend this location in winter haven anytime,
August 18, 2014
Rated 5.0 out of 5.0 by momofaqtpie Great Location
We stayed here while visiting Lego Land for vacation. The location was great and close to eating locations and a WalMart.
August 18, 2014
Rated 4.0 out of 5.0 by Selena Beana Paying for breakfast
The hotel was clean and a joy to stay in. Staff was really nice and we did receive the mini Lego figurine upon check in. However, my husband and I do not feel the breakfast buffet should have had to be paid for as it was not worth the $20 (with tip) we had to pay. The breakfast, in our opinion, should have been free for what we paid for the room. Everything else was great but the breakfast should have been included the Holiday Inn Express is. Mr. and Mrs. Bonito.
August 17, 2014
Rated 1.0 out of 5.0 by ardyone Didn't meet my expectations.
Food service left much to be desired, temperature, selection of items, staff said they were new, didn't know how to answer my questions.
I needed to use my computer for data analysis, and the speed was very slow. When I called about it, staff said it was a full house and that was why.
Business office area printer was down.
Beds/pillows not comfortable, mattress too soft, pillows too firm.
August 14, 2014
Rated 2.0 out of 5.0 by Poppy527 Decent but not Excellent
This Holiday Inn is in a good location to get to LegoLand which is why I selected it. It was my first stay experience. I believe the experience I had was not indicative of typical H.I. quality and would recommend if folks were asking me. The most disconcerting item was the noise factor in the evening. The A/C or something similar sounded like an industrial boiler room and was very loud. So loud you had to raise the TV volume or your own voice volume to hear. I was not able to connect to internet (I didn't need it, but I should have been able to). Also the room needs better lighting, especially over the mini fridge area. Other than that, it's OK for proximity to parks, places to eat, and local shopping. Big plus is location to LegoLand and I also learned they have discount tickets at the hotel to that park (I had mine already but would have saved $$ if I hadn't).
August 13, 2014
Rated 5.0 out of 5.0 by 2traveling2FL Perfect place if visiting Legoland
This hotel was perfect for our family. Easy parking, great accessibility to Legoland, terrific ammenities in the hotel. Great restaurant and perfect place to relax.
August 11, 2014
Rated 5.0 out of 5.0 by Adam1248 Great experience!
We frequently travel, and this was one of the nicest hotel rooms we have stayed in during the last year! It seems like someone thought through every detail. Everything was clean and worked perfectly. The front desk staff was friendly and helpful, especially when we found out that the shuttle to Legoland wasn't run by the hotel and was not an option. We would definitely stay there again!
August 11, 2014
Rated 5.0 out of 5.0 by judy361 I love this place
I travel to Winter Haven at least once a month if not more. There are many chain hotels in the area, but this is my favorite.
The staff is very friendly & accomodating. They remember what type of room I like and make sure it is available.
It is very family oriented, but nice & quiet!
I love this place!
August 10, 2014
Rated 5.0 out of 5.0 by J31lego Great stay!
This hotel was very clean, and we enjoyed our experience with them. The only downside is paying extra for breakfast everyday. It costs $8 a person for the buffet, and after a 4 day stay with 2 adults it adds up. Overall, though, great hotel.
August 9, 2014
Rated 5.0 out of 5.0 by Thor2004 Comfortable bed
Breakfast was cold and did no taste good. The muffin and cereal was good . The buffet was free which was awesome but if I would have paid I would have been very upset about the food.
August 9, 2014
Rated 5.0 out of 5.0 by Mumw/2kids Nice Hotel Close to LegoLand
Hotel staff was very friendly upon check in, and my kids loved the free lego minifigure they were given. We stayed in a suite which was nice and roomy, having the living room area made it nice in the evening when we were relaxing before bedtime. Bathroom was large and I enjoyed the Bath and Body Works toiletries too! We took a shuttle to Legoland which was very nice, clean and convenient. Overall this is a wonderful hotel, nice restaurants close by for dinner and will be out top choice we coming back to LegoLand.
August 8, 2014
Rated 5.0 out of 5.0 by Mama Bev Legoland visit
Overall the stay was excellent for our purposes. There are 2 areas that caught my attention that is different from other Holiday Inn stays:
- there was a charge for the continental breakfast at Winterhaven
- the A/C unit in 619 was very loud
August 2, 2014
Rated 5.0 out of 5.0 by JP4444 Great Stay
This was an amazing hotel experience. Our children loved the hotel and all of the amenities. The only bad thing was the short stay.
August 1, 2014
Rated 5.0 out of 5.0 by Shelby56 Good Stay
Room was comfy, staff was great. The best morning coffee.
July 30, 2014
Rated 5.0 out of 5.0 by Nocsimian Great Customer Service
Staff was exceptionally courteous and extremely engaged and concerned that we we're having the best possible vacation experience that we could. Amenities were what you would expect from Holiday Inn - nothing over the top but not exactly cheap either. Breakfast could have additional options but it was enough to start my kids day off right. You can find better deals on higher rated properties in the Orlando area but the proximity to Legoland and the shuttle make up for the difference. If going to Legoland, this is the hotel you should be staying at.
July 29, 2014
Rated 5.0 out of 5.0 by Grandpa67 Wonderful Experience For 5 year Old
We visit this site at least twice per year. Amenities and staff are great for leggoland visit with our 5 yr old grandson. Resturant is an especiaaly notable high point. TV on table with cartoon network kept grandson occupied during meals which were perfect for our visit with leggoland visits before and after dinning. Dining room staff, especially Susan at night and Leslie at breakfast make for an enjoyable event. They were friendly, professional, and very attentive. The extra effort they put in made our grandson feel very special, which inturn made my wife and I happy campers. Thanks so much Susan and Leslie.
July 24, 2014
Rated 5.0 out of 5.0 by legovisitor Excellent for Legoland Visits!
Perfect spot to stay when visiting Legoland! Comfortable room, clean, friendly staff, great wi-fi and ammenities! Great hotel. Only "problem" we ran into was at breakfast when all the tables were not cleaned off, however, when my husband asked the staff about cleaning off a table for us, they did so immediately and apologetically. I definitely recommed this hotel!
July 24, 2014
Rated 5.0 out of 5.0 by greek 1 great service
an excellent hotel, I highly recommend this to anyone visiting winter haven.
July 22, 2014
Rated 5.0 out of 5.0 by Hummer48 Great place, good service, great people!
This Holiday Inn has the best people to server you and take care of any issue you may have over your stay. There friendly fun and personal. Jennifer is awesome always willing to accommodate your needs anytime. You need to wet your whistle head to the bar and let Susan pour you a cold one and enjoy her smile and great company. Nicole and chad at the front desk along with Maria and Denise, are the best at making your stay comfortable and enjoyable while you relax, weather at the pool or going to Legoland they will take care of you and your family..
July 16, 2014
Rated 1.0 out of 5.0 by capri1226 Jedi Mind Tricks?
My family decided to stay at this hotel because of the proximity to the Legoland park AND because of the Lego Minifigure they give you upon check in. While being checked in at the front desk we noticed a woman behind the desk taking lego minifigures out of a box and putting them in a drawer. One even fell on the floor while she was talking. When our check in was complete we asked the girl who handled our check in if our son could have a minifigure. We were told that they were out of stock now for two weeks. Shocked that we were lied too directly to our face, we decided to go to our room so we could talk about the situation. Next day we went downstairs and asked another lady at the front desk if the lego minifigures had come in. Again, we gave your employees a chance to tell us the truth and we were once again lied to. Was it an illusion? Did we not really see lego minifigures being loaded right in front of us?
It's a shame because this was a very nice hotel and we would stay there again in a heartbeat, however, we won't now because of this incident. I will not recommend it to any of my family or friends who plan on attending Legoland theme park.
July 16, 2014
Rated 5.0 out of 5.0 by bbac0606 Very Nice Hotel & Great Legoland Location
This was a great hotel. It was very nice and clean. I think it's one of the best Holiday Inns I have stayed at. It is only 3 miles down the road from LEGOLAND. They do advertise that every child gets a free mini-lego but there were out at the time of our check in. They were waiting for LEGOLAND to give them more. There is a bus to LEGOLAND but at the time of our visit they were down to only one bus. The upside was that they offered us free parking if we wanted to drive ourselves. Overall I would opt to stay at this hotel every time.
July 13, 2014
Rated 5.0 out of 5.0 by JW427 Nice place to stay
Really enjoyed the stay, great location,friendly staff and very nice property.
July 9, 2014
Rated 5.0 out of 5.0 by Chris Z Close to Lego Land
This hotel is 5 minutes from Legoland. Has popular dining steps from hotel: Chic-Fi-Le, Starbucks, Outback Steak House
July 8, 2014
Rated 4.0 out of 5.0 by Lego dad Very nice Holiday Inn
The hotel was very nice and well kept. I had to wait for the person at the front desk to finish their phone call before I was acknowledged but once they finished they were kind and well spoken. Parking lot is way too small especially when some obliviot parks his dually truck and trailer in five spaces. They should have been asked to move it. I had to park in the restaurant parking lot out front. I got a nice note from the police letting me know that they patrol the lot.
July 8, 2014
Rated 5.0 out of 5.0 by Chabpa Very well located to go to Legoland
I went with my son to Legoland and stayed at this hotel. Kids eat for free, Shuttle service to Legoland is very practical (save $14 parking per day), pool was nice.
My son loved the breakfeast buffet. WalMart is just in front so that was practical to get stuff.
July 7, 2014
Rated 5.0 out of 5.0 by mamaatwell Beautiful accommodations and spacious room!
We couldn't have been happier with our stay here! The hotel was beautiful, and the staff very friendly. My kids LOVED the free Lego minifigure they received upon arrival! We stayed in the King Suite which has TONS of room for the kids to play. There are lots of great restaurants within walking distance of the hotel, and kids eat free at the hotel restaurant which is a great perk! The free shuttle to Legoland is also nice. If we go back to this area, I would book again in a heartbeat!
July 2, 2014
Rated 4.0 out of 5.0 by Stuckerdud Good hotel and value, breakfast could be better
Great staff. Great service. Very clean and comfortable. Quality services. The breakfast is a bit disappointing. I would like to see oatmeal, more fresh fruit, and granola. The food that was available was ok, but not great. I skipped breakfast the second morning.
July 1, 2014
Rated 5.0 out of 5.0 by KS23 Great place to stay and kid friendly!
We stayed here to take the kids to Legoland. They had a special gift for the kids which made them excited. It was a very attractive lobby and clean rooms. We enjoyed eating breakfast every morning and we were pleasantly greeted by staff each time. We will be back!
June 29, 2014
Rated 4.0 out of 5.0 by JulieA1978 Nice spacious and clean room
We were very happy with the room for its value.
It was very clean and comfortable.
June 26, 2014
Rated 5.0 out of 5.0 by gobobh Great Stay
Excellent facility. Great staff. Will definitely stay here on my next visit.
June 25, 2014