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Rated 4.4 out of 5 by 106 reviewers.
Rated 5.0 out of 5.0 by Legoland visit Overall the stay was excellent for our purposes. There are 2 areas that caught my attention that is different from other Holiday Inn stays: - there was a charge for the continental breakfast at Winterhaven - the A/C unit in 619 was very loud August 2, 2014
Rated 5.0 out of 5.0 by Great Stay This was an amazing hotel experience. Our children loved the hotel and all of the amenities. The only bad thing was the short stay. August 1, 2014
Rated 5.0 out of 5.0 by Good Stay Room was comfy, staff was great. The best morning coffee. July 30, 2014
Rated 5.0 out of 5.0 by Great Customer Service Staff was exceptionally courteous and extremely engaged and concerned that we we're having the best possible vacation experience that we could. Amenities were what you would expect from Holiday Inn - nothing over the top but not exactly cheap either. Breakfast could have additional options but it was enough to start my kids day off right. You can find better deals on higher rated properties in the Orlando area but the proximity to Legoland and the shuttle make up for the difference. If going to Legoland, this is the hotel you should be staying at. July 29, 2014
Rated 5.0 out of 5.0 by Wonderful Experience For 5 year Old We visit this site at least twice per year. Amenities and staff are great for leggoland visit with our 5 yr old grandson. Resturant is an especiaaly notable high point. TV on table with cartoon network kept grandson occupied during meals which were perfect for our visit with leggoland visits before and after dinning. Dining room staff, especially Susan at night and Leslie at breakfast make for an enjoyable event. They were friendly, professional, and very attentive. The extra effort they put in made our grandson feel very special, which inturn made my wife and I happy campers. Thanks so much Susan and Leslie. July 24, 2014
Rated 5.0 out of 5.0 by Excellent for Legoland Visits! Perfect spot to stay when visiting Legoland! Comfortable room, clean, friendly staff, great wi-fi and ammenities! Great hotel. Only "problem" we ran into was at breakfast when all the tables were not cleaned off, however, when my husband asked the staff about cleaning off a table for us, they did so immediately and apologetically. I definitely recommed this hotel! July 24, 2014
Rated 5.0 out of 5.0 by great service an excellent hotel, I highly recommend this to anyone visiting winter haven. July 22, 2014
Rated 5.0 out of 5.0 by Great place, good service, great people! This Holiday Inn has the best people to server you and take care of any issue you may have over your stay. There friendly fun and personal. Jennifer is awesome always willing to accommodate your needs anytime. You need to wet your whistle head to the bar and let Susan pour you a cold one and enjoy her smile and great company. Nicole and chad at the front desk along with Maria and Denise, are the best at making your stay comfortable and enjoyable while you relax, weather at the pool or going to Legoland they will take care of you and your family.. July 16, 2014
Rated 1.0 out of 5.0 by Jedi Mind Tricks? My family decided to stay at this hotel because of the proximity to the Legoland park AND because of the Lego Minifigure they give you upon check in. While being checked in at the front desk we noticed a woman behind the desk taking lego minifigures out of a box and putting them in a drawer. One even fell on the floor while she was talking. When our check in was complete we asked the girl who handled our check in if our son could have a minifigure. We were told that they were out of stock now for two weeks. Shocked that we were lied too directly to our face, we decided to go to our room so we could talk about the situation. Next day we went downstairs and asked another lady at the front desk if the lego minifigures had come in. Again, we gave your employees a chance to tell us the truth and we were once again lied to. Was it an illusion? Did we not really see lego minifigures being loaded right in front of us? It's a shame because this was a very nice hotel and we would stay there again in a heartbeat, however, we won't now because of this incident. I will not recommend it to any of my family or friends who plan on attending Legoland theme park. July 16, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel & Great Legoland Location This was a great hotel. It was very nice and clean. I think it's one of the best Holiday Inns I have stayed at. It is only 3 miles down the road from LEGOLAND. They do advertise that every child gets a free mini-lego but there were out at the time of our check in. They were waiting for LEGOLAND to give them more. There is a bus to LEGOLAND but at the time of our visit they were down to only one bus. The upside was that they offered us free parking if we wanted to drive ourselves. Overall I would opt to stay at this hotel every time. July 13, 2014
Rated 5.0 out of 5.0 by Nice place to stay Really enjoyed the stay, great location,friendly staff and very nice property. July 9, 2014
Rated 5.0 out of 5.0 by Close to Lego Land This hotel is 5 minutes from Legoland. Has popular dining steps from hotel: Chic-Fi-Le, Starbucks, Outback Steak House July 8, 2014
Rated 4.0 out of 5.0 by Very nice Holiday Inn The hotel was very nice and well kept. I had to wait for the person at the front desk to finish their phone call before I was acknowledged but once they finished they were kind and well spoken. Parking lot is way too small especially when some obliviot parks his dually truck and trailer in five spaces. They should have been asked to move it. I had to park in the restaurant parking lot out front. I got a nice note from the police letting me know that they patrol the lot. July 8, 2014
Rated 5.0 out of 5.0 by Very well located to go to Legoland I went with my son to Legoland and stayed at this hotel. Kids eat for free, Shuttle service to Legoland is very practical (save $14 parking per day), pool was nice. My son loved the breakfeast buffet. WalMart is just in front so that was practical to get stuff. July 7, 2014
Rated 5.0 out of 5.0 by Beautiful accommodations and spacious room! We couldn't have been happier with our stay here! The hotel was beautiful, and the staff very friendly. My kids LOVED the free Lego minifigure they received upon arrival! We stayed in the King Suite which has TONS of room for the kids to play. There are lots of great restaurants within walking distance of the hotel, and kids eat free at the hotel restaurant which is a great perk! The free shuttle to Legoland is also nice. If we go back to this area, I would book again in a heartbeat! July 2, 2014
Rated 4.0 out of 5.0 by Good hotel and value, breakfast could be better Great staff. Great service. Very clean and comfortable. Quality services. The breakfast is a bit disappointing. I would like to see oatmeal, more fresh fruit, and granola. The food that was available was ok, but not great. I skipped breakfast the second morning. July 1, 2014
Rated 5.0 out of 5.0 by Great place to stay and kid friendly! We stayed here to take the kids to Legoland. They had a special gift for the kids which made them excited. It was a very attractive lobby and clean rooms. We enjoyed eating breakfast every morning and we were pleasantly greeted by staff each time. We will be back! June 29, 2014
Rated 4.0 out of 5.0 by Nice spacious and clean room We were very happy with the room for its value. It was very clean and comfortable. June 26, 2014
Rated 5.0 out of 5.0 by Great Stay Excellent facility. Great staff. Will definitely stay here on my next visit. June 25, 2014
Rated 5.0 out of 5.0 by Great value I travel on business - this hotel offers pretty much everything you need. I've stayed there twice and each time was spot-on.. no problems whatsoever. I will definitely be back. June 21, 2014
Rated 3.0 out of 5.0 by Horrible bedding Probably would have been more comfortable sleeping on the floor as mattress was extremely hard and noisy. June 20, 2014
Rated 5.0 out of 5.0 by Fun Place Safe and friendly staff here. Easy access to all sorts of areas and events. Had a swimming event one week-end and then a family event another week-end. We love the clean rooms and ability to walk to places to eat. Will come and stay again. June 18, 2014
Rated 4.0 out of 5.0 by Food only negative We stayed here for two nights to visit Legoland. The rooms are very clean. NO BUGS!! It is a business hotel for sure. We ate the breakfast buffet there both mornings as we had free vouchers. It was normally $7.99pp but is not worth it at all. If the food hadn't been free we wouldn't have eaten there at all. Everything is prepackaged, even the waffles and french toast. It wasn't awful, just not worth paying for. The staff was VERY friendly. There is an Outback in the parking lot of this hotel which is very handy. Super close to many places to eat and walmart. We will definitely be staying there again! June 15, 2014
Rated 3.0 out of 5.0 by Great hotel except for the smoking area Overall I think this is a solid Holiday Inn. The rooms are nice, clean and the staff is great. We didn't do any food/beverage this year when we were there based on the below average experiences we'd had the two prior years. I would recommend food elsewhere. My biggest beef with this hotel is that they have the smoking area at the main front entrance of the hotel. This might sound like a whiny complaint but the area almost always has 3 - 4 people puffing away, so when you are unloading/loading your car with your kids, it's just a huge cloud of cigarette smoke, and it's disgusting. Hotel could easily move the smoking area to the side of the building, put in a couple benches etc, and not overly inconvenience their smoking guests, and make their non-smoking guests (who are in the majority) happy. June 15, 2014
Rated 4.0 out of 5.0 by Junior Suite We stayed one night at the Holiday Inn Winter Haven during our visit to Legoland. It is a short drive to the park, so the location was convenient. Many restaurant choices located nearby. We booked a Jr. Suite, which was very spacious. Two tvs, King size bed, pull out sofa, desk, etc. The bedroom and living area are only semi-divided (not two separate areas). This was not a problem for us, but the layout was different than what I expected. The room was dark. Even with all the lamps on, it was not sufficient lighting. There were two floor lamps behind the the sofa, but they were very hard to reach to turn on/off. For the price, the TV stations were lacking - especially for children. No Disney channel, but you could pay for Disney on Demand shows/packages. There is no free breakfast. Free coffee and muffins or fruit would have gone a long way. A small market with snacks/quick food would have also helped with breakfast. Room was very clean and bedding was comfortable. Bathroom was a generous size and very nice. June 13, 2014
Rated 5.0 out of 5.0 by Awesome Hotel We stayed for two nights while enjoying Legoland (they provided free shuttles to and from the park) and our stay was absolutely wonderful! All of the staff were extremely friendly and helpful. We walked right in a got a great room at a very reasonable rate. The kids even received a free Lego toy! The rooms were very clean and stylish. The food was excellent and the kids eating for free was just icing on the cake! The pool wasn't spectacular but we weren't there for the amenities...however it was a pool and the kids still enjoyed it. I would highly recommend this hotel and would absolutely stay there again! June 12, 2014
Rated 5.0 out of 5.0 by nice place to stay we have stayed here several times and plan to do so again when in the area. June 11, 2014
Rated 4.0 out of 5.0 by Great staff and nice environment. Staff was very friendly and helpful. Hotel environment was comfortable and clean. We spent some time at the pool deck and enjoyed the quiet away from the traffic. The pool looked great but could use a more frequent sweep for leaves and other debris. Bed was comfortable but pillows could use improvement, this is always my compliant with every Holiday Inn Express. Overall, great stay and would return! June 2, 2014
Rated 5.0 out of 5.0 by Great Location Great nights sleep for the business traveler. The staff is very friendly and the hotel is quiet. May 25, 2014
Rated 5.0 out of 5.0 by Son's Birthday Lego Land Trip We have been staying at Holiday Inn Express for a few times and this one was what we expect. Good location a lot of choices to eat very close by (walking distance). Very clean and new looking overall. Only downer was the breakfast it was not included and we feel not worth the $. (kids eat free). The staff are friendly and the shuttle service to Lego Land is very helpful. We left our shoes inside of plastic garbage bag inside our room and checked out. We left Lego Land and we went back to the hotel however the manager was away for the night and the manager is the only one with the key to the lost and found room. We thought all was lost my sons brand new $150 b ball shoes and all. However, the next day we called and they found them and will send them to us! :) May 6, 2014
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