Rated 4.3 out of 5 by 92
Rated 5.0 out of 5.0 by greek 1 great service
an excellent hotel, I highly recommend this to anyone visiting winter haven.
July 22, 2014
Rated 5.0 out of 5.0 by Hummer48 Great place, good service, great people!
This Holiday Inn has the best people to server you and take care of any issue you may have over your stay. There friendly fun and personal. Jennifer is awesome always willing to accommodate your needs anytime. You need to wet your whistle head to the bar and let Susan pour you a cold one and enjoy her smile and great company. Nicole and chad at the front desk along with Maria and Denise, are the best at making your stay comfortable and enjoyable while you relax, weather at the pool or going to Legoland they will take care of you and your family..
July 16, 2014
Rated 1.0 out of 5.0 by capri1226 Jedi Mind Tricks?
My family decided to stay at this hotel because of the proximity to the Legoland park AND because of the Lego Minifigure they give you upon check in. While being checked in at the front desk we noticed a woman behind the desk taking lego minifigures out of a box and putting them in a drawer. One even fell on the floor while she was talking. When our check in was complete we asked the girl who handled our check in if our son could have a minifigure. We were told that they were out of stock now for two weeks. Shocked that we were lied too directly to our face, we decided to go to our room so we could talk about the situation. Next day we went downstairs and asked another lady at the front desk if the lego minifigures had come in. Again, we gave your employees a chance to tell us the truth and we were once again lied to. Was it an illusion? Did we not really see lego minifigures being loaded right in front of us?
It's a shame because this was a very nice hotel and we would stay there again in a heartbeat, however, we won't now because of this incident. I will not recommend it to any of my family or friends who plan on attending Legoland theme park.
July 16, 2014