Rated 4.7 out of 5 by 194
Rated 5.0 out of 5.0 by McMcPs Breakfast in Great Room was So Much Fun!!
We were pleasantly surprised when we arrived at the breakfast great room (1/2 hour early) and the man who was preparing for breakfast opened up for us, turned on the lights
April 25, 2014
Rated 4.0 out of 5.0 by momw/3 clean and comfy plus close to Legoland
We came for legoland and this hotel was nearby. Room was clean and comfy, only wish there were 2 tvs in the suite. Breakfast was well stocked and attendent was very nice.
On a side note, couldn't find address on the gps so might want to put an address that is nearby to help find the hotel on your website. I was lucky that I had printed directions from mapquest.
April 21, 2014
Rated 5.0 out of 5.0 by joycefay oneof the best hotels
our hotel experience one of the best, i am sorry the only one i had contact with at the front desk was the black girl and forgot her name but she was so nice.
April 18, 2014
Rated 5.0 out of 5.0 by lseeoc LAKE WALES FL
EXCELLENT HOTEL. CLEAN AND COMPFORTABLE. WILL STAY THERE AGAIN
April 18, 2014
Rated 5.0 out of 5.0 by TE007 Good Place to Stay
Friendly service and great continental breakfast for the value you pay.
April 17, 2014
Rated 4.0 out of 5.0 by Jeeper2014 Good value - 2 things to watch for
The property is a good value in a good location, especially for LEGOLAND. Two things to watch out for: The cleaning service comes through once a day and if your room is not available we were told that it will not be cleaned. Towels, etc are available at the front desk, however. Second, the tub is sloped and slippery. BE CAREFUL!! On a side note, the lighting in the bathroom is not really great.
April 16, 2014
Rated 5.0 out of 5.0 by IMFL Great hotel
Staff went out of their way to provide breakfast for those of us participating in Ironman Florida 70.3. Breakfast was out by 4:30 AM. That is beyond what I have experienced at other hotels when traveling for marathons or triathlons.
April 16, 2014
Rated 5.0 out of 5.0 by Beach Biker Staff Service
Breakfast Staff made breakfast available 1 1/2 hours early in order to accommodate several of us who had to depart very early for a charity ride. This is great service !
April 16, 2014
Rated 3.0 out of 5.0 by ARMY SF Over Booked - Poor Service
This was a recommended location for a large group of us staying over night in preperation for a large, national fund raising 150 mile bicycle event.
they were overbooked, however so many of us did not get the rooms we had confirmed for several months in advance.
no manager on sight and the staff were non equipped to handle the severity of the problem.
April 15, 2014
Rated 5.0 out of 5.0 by eppy45 very comforable and quiet
this establishment was very clean and the employees were excellent and the breakfast bar was great i will continue using this vacility when i am in town
April 12, 2014
Rated 5.0 out of 5.0 by Jbster Very nice hotel for Lego Land
I don't know how old this hotel is, but it appeared to be brand new. Everything was clean, not beat up at all, and it smelled good. The staff were friendly and helpful.
The only thing I would change is to make the pool heated.
It's a great hotel. Very good choice if you're going to Lego Land. It's only about 5 miles away from the park.
April 11, 2014
Rated 2.0 out of 5.0 by none 1234 Unsatisfactory
Wrong smoking room which the staff were not interested in correcting
April 7, 2014
Rated 5.0 out of 5.0 by FLorida SHores Good hotel near Legoland
The hotel staff were all pleasant and eager to please. The room was comfortable. However, the breakfast items and selections were a little better than expected but a little more than the standard continental breakfast food items. Overall, I would recommend this hotel based on the staff and room.
April 4, 2014
Rated 5.0 out of 5.0 by Sully's Stable It doesn't get any better than this hotel!
I have stayed at this hotel since it opened. The staff is very attentive to my every need. I stay here every March for five nights, the third weekend of the month. The staff remains the same every year and they know me by name. I find that remarkable and it says a lot for the management as well! My reservation is secured for 2015 and I look forward being there.
April 3, 2014
Rated 5.0 out of 5.0 by ladyriver127 Great place to stay
My son goes to Warner University and plays baseball. We found this hotel accommodated players parents, so after spending a night at another chain hotel nearby I decided to try this hotel. It was clean, a/c was quite, bedding was clean and all employees were very nice. I have stayed there for 5 weekends now and feel right at home!
April 2, 2014
Rated 5.0 out of 5.0 by Cary22 Comfortable bed and great service and location
We enjoyed staying at this hotel, the staff was very helpful and friendly. Breakfast was great!!!
April 2, 2014
Rated 5.0 out of 5.0 by BeckyDz Comfortable rooms, great service
I visited Lake Wales for the first time to visit Legoland with my grandson, I think the hotel was great overall, I really don't know why people are writing all this bad reviews, it should be a 4 star hotel not a 2.5 star, everyone was friendly, beds very comfortable, clean rooms, clean hotel, overall excellent. Thanks
April 1, 2014
Rated 3.0 out of 5.0 by 1gr8pilot Expected better from a Holiday Inn
I stay at a lot of Holiday Inn Hotels, I was surprised at how dirty the carpet was in our room. They need a "Do Over" on the breakfast. The quality was terrible, which surprised us since we stay at a lot of Holiday Inn Hotels.
The next day we found another place to eat.
They seem to be understaffed......we waited 15 minutes at the front desk. There was no one there at all, and it was early evening.
March 27, 2014
Rated 1.0 out of 5.0 by Eric7273 SMOKING ROOM
I have stayed at this hotel before. This time I was assigned a smoking room and told they could not move me. This was terrible. The room smelled so bad that is was difficult to sleep. I do not blame the staff for not being moved, but rather blame Holiday Inn for continuing to offer these nasty rooms. Most decent chains are now 100% smoke free. If I did not have to be there for my customer I would have left.
March 26, 2014
Rated 5.0 out of 5.0 by cab2caf very enjoyable stay.
I had a great stay at this motel. The staff was very polite and helpful. the lady that cleaned my room was execellent and very nice. the location was great for my travels, easy to find, quiet.
March 26, 2014
Rated 1.0 out of 5.0 by bb912 Dirty/Smelly Rooms and horrible customer service
First set of rooms that was assigned to my party smelled like smoke, we had a reservation for 2 rooms. Upon requesting new rooms, the front desk was extremely rude. She said it was our fault because we requested 'smoker' rooms online, which was true but either way she refused to give us new rooms until we asked her to call her manager. After we requested to speak to her manager, she magically found available non-smoker rooms, all this was with an unpleasant attitude. The new set of rooms assigned to our party also smelled bad, it smelled of wet dirty carpet. And, then in the morning at check out, our party must have bumped into at least 3 different employees all of whom did not even say good morning!
Poor customer service, poor quality rooms, overall Horrible experience. This Holiday inn is definitely not recommended to stay in.
March 24, 2014
Rated 5.0 out of 5.0 by TravelGramma Clean and quite rooms
Great customer service, front desk staff
Great choices for breakfast
March 24, 2014
Rated 5.0 out of 5.0 by jjfk great hotel
great place to stay with the kids for going to legoland the next day, all the staff were so friendly and attentive, the hotel seems pretty new and the room was nice and clean, there's a pool (although we did not use it), we watched a kids movie in our room borrowed from the hotel's DVD collection, and the kids loved using the pancake machine at breakfast to make their own pancakes
March 22, 2014
Rated 5.0 out of 5.0 by Linda333 Overall Excellent!
Enjoyed my 2 night stay as did our group. Clean, up to date rooms and hotel area. Nice, helpful staff.
March 21, 2014
Rated 5.0 out of 5.0 by CC225 The quality and confort of the king bed was superb
One of the best night sleeps while traveling I have had. Bed was comfortable, Sheet stayed tucked in. And I couldn't tell someone else was sharing it. Room was clean, dark at dawn and quiet. Not much outside noise as others were leaving their room. Very happy with overall experience.
March 19, 2014
Rated 5.0 out of 5.0 by Gross6661 Nice Property
Excellent amenities and friendly staff. Clean rooms and hotel area. Good parking available and near small shopping center.
March 18, 2014
Rated 5.0 out of 5.0 by Jess41 Very Clean, very comfortable beds.
Would definitely stay here again, very close to restaurants and very convenient for getting to Legoland.
March 16, 2014
Rated 5.0 out of 5.0 by gordie65 great place to stay!
Great staff,clean throughout hotel.Stayed twice in the last month,very pleased.Will stay again when in the area.
March 15, 2014
Rated 5.0 out of 5.0 by stevied56 Great Holiday Inn Express
This is a very nice Holiday Inn Express; the room, facilities, breakfast were all outstanding. If I were to find anything wrong it would be signage for the Holiday Inn is so small out on Hwy 27 its very hard to see, along with the street name.
The second item I would find an issue with was the internet service was insufficient and could not make a connection. Had to you my cell phone as a "hotspot wifi" in order to connect my laptop to the internet.
March 15, 2014
Rated 5.0 out of 5.0 by ramblinrose12002 Good overall hotel
This hotel is a very good hotel. The rooms were clean and comfortable. The breakfast variety was good. We spent 4 days and were very comfortable.
We would stay at this hotel again if we were visiting the area.
March 13, 2014