Rated 3.7 out of 5 by 77
Rated 1.0 out of 5.0 by kim83 £15 parking and £10 for wifi
I was very cross to be tol on arrival that my parking would cost £15! this turned my fairly priced £50 room into £65. The man on reception gave me directions to alternative parking that was only slightly cheaper but these were not correct and i spent an hour going round in circles before i gave in and returned to the hotels carpark.
There was an xmas party on the night of our stay and the music kept us up until midnight so no chance of an early night for us. Then at gone 1am we were woken by idiots running down the hallway shouting and knocking everyones doors. This went on for sometime and when we called reception to tell them there was no answer.
Also during our stay we had several problems with the tv. We also tried on several occasions to order room service but the phone was never answered.
And last but not least.... £10 charge for wifi. What a joke!!
Needless to say we wont be staying again.
December 18, 2013
Rated 4.0 out of 5.0 by Perryhill dinner/dance and overnight stay
Very enjoyable evening - food good, dj very accommodating, room clean and tidy, pleasant breakfast - very restful as able to go to late breakfast!!
December 18, 2013
Rated 1.0 out of 5.0 by Ben187 Variable service
Stayed over after an Xmas party. Had a great time until checked out the next morning and had a misunderstanding over a complimentary room, possibly due to misunderstanding by our company or miscommunication by Holiday Inn. The young girl trainee was completely charming and polite , as were other staff on checking in, but the tall blonde Eastern European lady who took over in the morning was incredibly rude and unhelpful. Whatever had caused the problem she never once apologised or tried to resolve it. We were just made to feel like troublemakers.
Had a nice evening and a fair room, but spoilt by this woman's appalling attitude and party elsewhere next year.
December 17, 2013