Rated 3.8 out of 5 by 70
Rated 4.0 out of 5.0 by MP100 Excellent Staff
Hotel was very clean and tidy with excellent staff interaction overall. The main areas were very clean and presentable, but could do with a little updating.
The room was likewise spotless, but would have benefited from King size bed availability. The light switches on the bedhead are meant to be easily accessible. However, in practice, this means that the pillow can switch on the lights in the middle of the night as one moves!
Food in restaurant unremarkable as is decor. Better suited to breakfast than dinner I feel, although location of hotel on racecourse in lower grade area means its difficult to locate finer dining experience on arrival. OK if hungry I guess.
August 28, 2014
Rated 5.0 out of 5.0 by August 2000 A night at the Races
We stayed at the hotel after a night at the races and it was our wedding anniversary. Very enjoyable experience and would recommend to others
August 24, 2014
Rated 5.0 out of 5.0 by Exewater Comfortable
Having stayed at this hotel on a number of occasions I can recommend as being a comfortable hotel with very good staff.
The rooms are clean, possibly in need of better TV and some furniture updates, never the less very clean and comfortable.
The food quality is very high as is the standard of service.
Well worth a stay.
August 14, 2014
Rated 2.0 out of 5.0 Wolverhampton
The staff where great on all levels, just the rooms need up dating ASAP walls marked skirting boards dirty it was a hot night I had a fan thank you but I had to open the window and I could here the AC units all night for the office downstairs. Hey one night stay ok.
August 11, 2014
Rated 3.0 out of 5.0 by Pcorrie Ok but not great
Hot rooms, no air-con.
Some issues with taps during my 4 week's stay, resolved when I pointed it out.
The gym is a multigym with one rowing machine and a static bike in a windowless and airless room - not good
Fast wifi, but only allowed 1 device, I've got an iPad and iPhone.
Food and restaurant staff are the best bit, specials at dinner every night so plenty of variety.
Breakfast not so good.
Still in the area, trying Telford.
August 4, 2014
Rated 3.0 out of 5.0 by Pcorrie The food is the best bit
As a long stayer in hotels it's always the food that gets to me first.
I like the specials.
I have stayed here for almost a month and not eaten the same thing twice.
The staff in the restaurant are nice.
Rooms have been uncomfortably hot...no air-con
July 21, 2014
Rated 2.0 out of 5.0 by Lessthantotallyimpressed Not for the faint hearted
I had seen this hotel many times in the past and eventually got to stay there, on business. The Reception area and bar have the atmosphere of a deserted railway waiting room. The staff were friendly and helpful and the room was OK but it was incredibly hot - with just a noisy fan to try and make it bearable. There was a great deal of noise from an air conditioning duct under my bedroom window - and from comings and goings in the car park ALL through the night. Pig-ignorant guests held loud conversations in the corridor at 2.45 am and later. All in all it is an experience I would like to forget.
July 16, 2014
Rated 4.0 out of 5.0 by Directorman Good setting, comfortable, quiet.
The setting at te Racecourse is good and very quiet , assisting with a comfortable stay.
The big problem is service at breakfast, where there is no offer of drinks and the self-service options are not very clear.
July 11, 2014