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Rated 3.9 out of 5 by 87 reviewers.
Rated 4.0 out of 5.0 by Excellent service The team were brilliant - first class service all the way, always attentive and happy to help. October 13, 2014
Rated 3.0 out of 5.0 by Paper thin walls If you want a good nights sleep then avoid this hotel. The walls must be paper thin and the floors/ceiling not much better. Especially avoid room 117 its right above the kitchen. Restaurant is OK, the best Tomato soup I have had in ages, but the Chicken in the salad was over cooked. October 12, 2014
Rated 2.0 out of 5.0 by staff unfriendly Arrived late after a long day and drive. My company had made a booking error which was handled very badly by the reception staff despite the fact that l had offered to pay and get a refund from my company. This experience was made worse by the fact by the time l finally checked in the restaurant was closed at 9:45 and all the staff member said was 'there is a McDonalds down the road'. I cant credit how a hotel of this size has no room service after 9:45pm!! On checkout the same staff member delayed me because she was claiming my company had not sent in the required details, which l knew they had as l phoned them to do so. Eventually l offered to pay again and said she must be sure she has not received the details required because l will raise a complaint. Only then did she go to her office to look for the said paper, which had been sent the day before. She was just lazy and unkind is all l can say. October 6, 2014
Rated 5.0 out of 5.0 by great service very quick check in with cheerful staff on the desk very helpful very impressed with the location of the hotel for the races plenty of security so felt very safe food was great good value for money September 24, 2014
Rated 3.0 out of 5.0 Business trip The rooms are too hot to get any good sleep. Already detailed this in the review September 23, 2014
Rated 5.0 out of 5.0 by Great location, comfortable and fun. So close to town but yet removed from the hectic pace. The staff is the best at providing anything you need. They made and packed my lunch for me everyday from the restaurant. I received a complimentary pass into the horse races which are attached to the hotel. So cool to see. I even bet on a race and won! September 22, 2014
Rated 5.0 out of 5.0 by Ideal location for a night at the races We stayed here on 13th September as we were going to the races with friends. It was just ideal as we could park right outside, go straight into the room and then back down to the bar before we went onto the course. I love the fact that you only have to go out of 1 door and you are on the course. After the races we could sit in the bar before climbing the stairs to bed and breakfast in the morning was great, a large choice to help yourself. Our room looked out onto the course so we even had a great view before going outside. I have stayed here now on a few occassions and will definetely be going back. September 20, 2014
Rated 5.0 out of 5.0 by Great stay Have stayed on several occasions over the years great service and lovely food September 19, 2014
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