Rated 4.2 out of 5 by 231
Rated 5.0 out of 5.0 by tnbd1980 Another good night
Excellent value for money. Friendly staff. Does what it says on the tin.
December 8, 2014
Rated 3.0 out of 5.0 by superbella hotel ok to use as a base
As before the staff and service was good it was a shame about the rooms very dingy. Would use again if visiting friends
December 4, 2014
Rated 4.0 out of 5.0 by Bleddynthomas2 Excellent service
We like this Hotel and often stay there, the staff are always helpful and polite-the food is good from the Restaurant to room service.
Stayed two nights over the weekend and breakfast on the Saturday morning was cold but this has never happened before lets hope it won't happen again.
We intend returning in the Spring for a short break and look forward to it.
December 4, 2014
Rated 5.0 out of 5.0 by Starbucks1979 Great stay
The Christmas tree is a great welcome to the hotel. Staff and the service are great, we look forward to staying again.
December 2, 2014
Rated 1.0 out of 5.0 by ZeldaB Awful
On arrival I was not offered any of my member benefits and was not asked for any comment about my stay when checking out.
The broken radiator in the bathroom was not fixed despite being reported on the first morning of my stay. No reason was given for this and no apology offered.
I spent 6 dire nights in a tiny room, it was barely big enough to walk round the bed and had a view of a chimney as well as being overlooked by the spa rooms. The desk was unuseable due to the size of the bed and had the only power point.
My one meal in the restaurant was awful - pasta with arrabiata sauce was mainly uncooked onions.
November 29, 2014
Rated 4.0 out of 5.0 by AngeC2014 Comfortable business hotel
I have stayed at this hotel regularly over the past two years for business. The rooms are comfortable and the staff always make me feel welcome. The only thing that has let the hotel down lately is the bar food - unless you want to live on burgers - not acceptable quality and value for money but there is nowhere else in walking distance to eat.
November 28, 2014
Rated 3.0 out of 5.0 by neeb restaurant service awful.
Stayed with young children. Only half a dozen people in restaurant but took 2 hours to serve meal. Food quality less than pub grub and twice the price.
BUT otherwise lovely staff, lovely room and excellent leisure facilities. JUST TELLING IT AS IT WAS!
November 27, 2014
Rated 4.0 out of 5.0 by LadyBB Great Service
Overall our stay at the Hotel was a pleasant experience. The bedrooms are comfortable and the staff are very attentive. However, if you are staying here and would like to have any treatments in the Spa book in advance! It was dissapointing to stay there and see so few people in the Spa (we were the only two in the pool for the two hours we spent in there) and yet couldn't get an appointment for ANY of the treatments.
The food is very good but strangely it's the same menue in the Restaurant, bar, lounge and for room service.
November 25, 2014