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Rated 4.2 out of 5 by 204 reviewers.
Rated 1.0 out of 5.0 by never again Should have been a great relaxing weekend away. Previously used holiday inns. Last one two years ago. Quality has dramatically declined. Not enough space to tell you about the weekend. Don't expect 4 star. Don't eat in the restaurant and don't stop for breakfast. Oh the beds are comfy but don't expect it to be a clean room or well maintained.. thoroughly disappointed ex - customers. October 15, 2014
Rated 4.0 out of 5.0 by great nights stay and excellent value for money Ive stayed here at Holiday Inn Bromsgrove about 12 times now and every time they have delivered on point. The room is always clean, comfy and welcoming and I often order room service as i'm on business and like to relax in my room of an evening. room service is always prompt and as ordered, delivered with a smile from friendly and attentive staff. quiet so I get a decent nights sleep and breakfast time the staff are always keen to serve and assist. if I had to give any feedback it would be to say - put some biscuits in the rooms alongside tea/coffee (only a small touch) but makes a difference on arrival. the overall communal corridors, doors and stairwells are in need of a redecoration along with the guest room bathrooms (just a little tired and dated) but still clean and functional. breakfast this time was a little overcooked (not usually), maybe the hot plates were to hot, the fried eggs over cooked but I asked for a fresh one and it was on my plate within minutes - result! as an entire expereince I rate this hotel an 8-9 out of 10 and will continue to stay here again and again and again.... October 13, 2014
Rated 5.0 out of 5.0 by Great Stay Great Stay, Fitness centre fantastic service probably the best I have seen in a while. Breckfast was a little poor but buffet service so may have just been timing. Evening meals were Good October 13, 2014
Rated 4.0 out of 5.0 by comfortable bed, Well thought room. Friendly helpful staff Excellent parking facilities .There were two functions being held at the hotel October 5, 2014
Rated 2.0 out of 5.0 by Use all tools available Your by a motorway use the Highways Agency hot line for news of any road works by the hotel : place customers away (if possible) from the side of the hotel that is closest to the noise being generated from road works. People still smoke, if you don't want cigarette buts on the floor then provide ashtrays. September 29, 2014
Rated 5.0 out of 5.0 by Great rooms lovely service We booked several rooms for a family celebration spanning several age ranges. Each room was very nice, very comfortable - we all loved this hotel. We used the pool and the bar areas - everything was very very comfortable and we had a great time. The food was excellent. September 26, 2014
Rated 4.0 out of 5.0 by good ambience the hotel is comfortable and the staff friendly. We would probably choose to eat elsewhere if we stayed here again. The portions were small - pate almost non-existent, stilton on the cheese board miniscule. The food was not hot and the service very slow. The waiting staff did their best but we felt that there were problems behind the scenes in the kitchen. September 24, 2014
Rated 4.0 out of 5.0 by Nice Nice stay, shame it was too busy to stay a second night. Shame however that on the floor under the desk there was a used plaster from a previous guest! September 23, 2014
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