Rated 4.1 out of 5 by 247
Rated 5.0 out of 5.0 by scotney24 Lovely 2 night stay with kids
Spent two lovely nights with my wife and two young children. Hotel staff all very friendly. Hotel has nice atmosphere. Room nice and comfortable and a good size for 4 to sleep in. Good beauty treatment area for my wife. Excellent pool area kids loved it. Really loved the bar area to relax with a drink. My only complaint was our evening meal, me and the wife both had beef stroganoff and when it eventually came it was lukewarm so we sent it back. It came back and was not nice at all! the meat was tough and full of gristle, the childrens food was fine.
Next morning the breakfast was fantastic, so I can only put the problem down to the staff that Sunday night. Overall will stay here again the hotel is lovely just may think about having evening meal somewhere else.
February 28, 2015
Rated 4.0 out of 5.0 by Emma777 Comfortable bed and great service.
We stayed here after a party event at the hotel. Bed linen was very white, clean and crisp! It was a comfortable stay and the spa area (steam room, sauna, jacuzzi and pool) was very enjoyable, all in the overnight stay price!
February 26, 2015
Rated 4.0 out of 5.0 by Jesper1966 Nice hotel
Nice hotel with good rooms, okay internet.
Service is good, and the price of food is okay.
February 24, 2015
Rated 4.0 out of 5.0 by barnowl29 Business Trip
Stayed for two nights on business. We have stayed before and like the hotel and its location. My wife accompanied me and enjoyed the facilities offered by the spa. Breakfast had a good selection but no scrambled eggs at the buffet - I must admit I did not ask for any as i didn't want to wait.
I had one late meal in the lounge area - the lasagne was a bit dry and disappointing.
Room was very good and we had two good nights' sleep although the pillows weren't the most comfortable. There was a choice but for me they were too low, and using two was too high.
February 22, 2015
Rated 4.0 out of 5.0 by Picard516 Over night stay
Always a good welcome at this hotel and a mention of the IHG rewards when I arrived.
Food was good this time round as it normally is.
Always able to relax in the lounge.
February 16, 2015
Rated 1.0 out of 5.0 by BigMac39 Food delivery - Take away would have been faster
Disspointing stay in a room that was too hot, a TV that did not have a clear picture and bar food that takes almost 2 hours to come out and drinks that take 45 minutes to be brought from the bar to the table. Staff that could not cope taking orders or getting the food out in a reasonable time frame on a night when there were no more than 4-8 tables at any time in the bar and the restaurant was empty so no reason why staff shoud have been taking strain trying to service the customers.
Breakfast - well, Just saying that the Fried Egg could have been used as an ice hocky puck will give you an idea.
February 12, 2015
Rated 4.0 out of 5.0 by Freq_Business_User Comfortable, but pricey
Comfortable stay, friendly staff, however pricey with some roadworks nearby.
February 9, 2015
Rated 4.0 out of 5.0 by Lord & Lady Wedding Day
We held our wedding at your hotel on Jan 17th 2015.
We would like to thank Lianne, Laura, Nick, Mike and their teams for making the day go smoothly all be it rather quickly. Nothing was a problem to any of the staff and they are a credit to the hotel and hope they are credited for all their hard work. Can you also pass on our thanks to the DJ for great tunes and for letting one of our guests give us some vocals.
Everyone commented on the wonderful pastry on the apple pies and we thank the chef and his team for that and the extra filling.
Make sure your tasting menu is the same as what is on offer with your package.
Our guest were surprised that a Holiday Inn could produce the day we had as HI was known to be cheap & small. This hotel is nothing like that.
Thank you all.
Lord & Lady Taylor
February 7, 2015