Rated 4.2 out of 5 by 237
Rated 4.0 out of 5.0 by magicbrian Nothing to complain about!
My first visit to an Holiday Inn and doubt it will be my last.
Part of a group booking we found everything to a good standard.
Only slight complaints would be our room (101) located on the lower floor, but for one night acceptable.
January 27, 2015
Rated 5.0 out of 5.0 by philsav great stay
had a great stay I surprised the future wife as we are thinking of having our wedding here now we certainly are great experience
January 1, 2015
Rated 5.0 out of 5.0 by Tommy481 Pre Xmas family rendezvous
We arrived at check in to be advised that our family of 4 and that of our in-laws had been allocated adjacent rooms. The offer to open the adjoining door helped immensely. Kids loved the leisure facilities and we all dinned in the bar area that evening, which provided a relaxed environment for the adults and children. The food was of a high standard and the service was very accommodating.
Next morning we had a heartily breakfast and a swim. We left around noon - a great way to meet family in advance of the Christmas celebrations, ideally located mid way between Shropshire and Buckinghamshire. The hotel staff were very helpful and supportive. We will visit again in 2015 !
December 30, 2014
Rated 4.0 out of 5.0 by Seaford Good facilities and friendly staff
I've stayed at the Holiday Inn Bromsgrove on numerous occasions and have always enjoyed the experience. The rooms are clean and facilities good. The staff are exceptional polite. The experience is always simple and straightforwards.
December 21, 2014
Rated 4.0 out of 5.0 by Keith and family Always enjoy stays at this hotel
Good location, superb breakfast, helpful staff, family enjoy the pool, good disabled parking, comfortable room
December 18, 2014
Rated 4.0 out of 5.0 by karl76 Great staff, dated building
Booked a family room at this hotel, requested a cot on booking and there was not one in the room when we got there at 20:00 which was quite disruptive as my daughter was already alseep and we couldnt put her to bed. The duty Manager brought a cot and set it up and he was very helpful, couldnt do enough for us.
Room furniture was old and falling apart i.e hinges falling of doors, drawer fronts not straight. lots of mould in the grout in the bathroom tiles and dirt and dust on the floor. I get the impression that the room is quickly wiped over between guests and not properly cleaned there was dust build ups behind the bathroom door that had clearly been there for a long time. also the shower head in the bathroom is at eye level which makes it difficult to shower whilst standing up properly (im 5ft 11 so not particuarly tall). Room was cold due to the ancient double glazing and rottern window frames, heating wasnt up to the job of warming the room (perhaps if it had been on before our arrival it might have worked). Decor was good, first impressions was that the room was nicely decorated and was quite modern, however I think that they should have spent money on new windows and bathroom tiles/furniture instead of new curtains and wall coverings. Breakfast was very good value for money, cheaper to pre pay when booking as the price they were asking on the day was very expensive. The dining room was a nice room with good views and the layout was adequate, again, slight problem with cleanliness, the high chair we were provided was grubby ,(most of them are which is a general gripe of mine) and there was bits of food on the floor from the last guests, my chair must have been unclean because I later found lots of white icing stuck to my jeans from the danish pastries they served. All in all the hotel provided a good first impression, if i was by myself or on business it would have been fine, but it is not the sort of place I would stay with my family again, staff were very good and i guess thats due to the experience they have of dealing with customer issues due to the dated building etc.
December 18, 2014
Rated 5.0 out of 5.0 by tnbd1980 Another good night
Excellent value for money. Friendly staff. Does what it says on the tin.
December 8, 2014
Rated 3.0 out of 5.0 by superbella hotel ok to use as a base
As before the staff and service was good it was a shame about the rooms very dingy. Would use again if visiting friends
December 4, 2014