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Rated 4.2 out of 5 by 223 reviewers.
Rated 5.0 out of 5.0 by Excellent venue and facilities Super break in attractive venue with excellent facilities. Friendly and helpful staff. Would definitely stay there again. July 15, 2014
Rated 5.0 out of 5.0 by Lovely clean hotel, We stayed for one night as we were on our way to Minehead. Rooms were very comfortable and clean, we were on the ground floor but the noise level was very minimal. Close to the town centre. Didn't purchase breakfast as thought it was quite pricey. Overall stay tho was very good. July 11, 2014
Rated 3.0 out of 5.0 by Durchschnittliches Hotel, Hotelleitung nicht sehr entgegenkommend durchschnittlich Bei auftretenden Problemen unflexibel July 10, 2014
Rated 4.0 out of 5.0 by good value for money friendly staff, nice location , good price. good sleep, rooms big enough, toilet firstfloor rooms very little room. otherwise a good place to stay July 9, 2014
Rated 4.0 out of 5.0 by Bar furniture Very few hotel bars worldwide offer comfortable seating,they do not consider back support as important,it is to people over 55 July 7, 2014
Rated 3.0 out of 5.0 by Holiday Inn Bromsgrove Easy location to find, friendly staff, good food, loads of parking, clean in appearance July 4, 2014
Rated 2.0 out of 5.0 by Disappointing Experience I have passed this hotel on numerous occasions while travelling along the M5 and was looking forward to stopping over at this hotel as it has an interesting "Spanish" style design set on top of a hill. I found the bedrooms very small and cluttered and for some reason a radiator in the bathroom was on full blast (unable to turn off) and was winning the competition with the AC making the bedroom hot and uncomfortable. It got worst. I ate at the restaurant and was surprised that the menu was quite limited in choice. I ordered "fishcakes" (note plural) and after a short wait ONE fishcake was presented with garnish. The first bite revealed the inside as cold and not cooked. It was replaced by a second attempt which was equally cold (if not colder). |At which point I decided to have something that did not require cooking as it was clearly out of the scope of the kitchen to provide it. The young team at this hotel were polite and attentive but overall it was a disappointment and I will use the another hotel in future. July 4, 2014
Rated 5.0 out of 5.0 by Relaxing Hotel for Business It is a nice place to stay. Very relaxing atmosphere. Rooms are clean. The staff are very efficient and professional. July 4, 2014
Rated 4.0 out of 5.0 by Lovely bed and comfortable Excellent stay. Would recommend to anyone to use it. July 3, 2014
Rated 4.0 out of 5.0 by Excellent experience My husband and I were very pleasantly surprised of readiness of staff to be helpful in every way. They went an extra mile for us, thank you all July 2, 2014
Rated 4.0 out of 5.0 by good location Very friendly hotel staff and room was nicely presented. Food was somewhat disappointing. July 1, 2014
Rated 4.0 out of 5.0 by Cocert Trip Disapointed by room sizes and bathroom cleansliness otherwise all good June 25, 2014
Rated 5.0 out of 5.0 by Great stay Holiday Inn had everything we wanted for an overnight stay. Highly recommended June 24, 2014
Rated 3.0 out of 5.0 by Worst visit to this hotel I have stayed at this hotel over a dozen times but I have to say the room quality this time was very poor. We usually stay in the newly refurbished section and you can tell the difference. The room was small and very cramped. The bathroom was very date, although it was clean. The bar area is still very nice and the other facilities, including the gym and pool are also good. The breakfast was ok. The bacon wasn’t cooked enough and the hash browns were soggy. The selection wasn’t great for fruit, cereal, juices etc. There was no recognition for being a IHG member, which the hotel has done very well with in the past - we even were upgraded to a suite on one of our stays. All in all very average, and will definitely fit into the "could do better" category. June 24, 2014
Rated 5.0 out of 5.0 by Really good accomodation at a value for money price My husband and I recently attended this venue for the wedding of a close friend. The service we were given was of the highest standard and all our needs were met. The staff were attentive but not overbearing, the accommodation nice and clean. I had concerns prior to the visit about the noise from the motorway which is close by - as I really like a nice quiet place to sleep at night time. My concerns were quite unfounded as once in our bedroom we could not hear any traffic noise at all. The room was lovely and quiet. The food and other hospitality elements were also of the highest order. I would fully recommend this venue as a place to stay, we would go back and would recommend to our friends, family and business colleagues. June 20, 2014
Rated 4.0 out of 5.0 by COmfortable bed and nice facilities The pool and spa facilities were great as was the food. A great place for a wedding. The customer service was lacking at times though and they didn't know how to serve a Pimms in our English summer. However, room service was excellent, especially important for bringing night-time and morning milk for our little girl. June 19, 2014
Rated 5.0 out of 5.0 by lovely venue booked for my fiance's 50th birthday.booked two treatments(deep tissue back massages) for the following morning.enjoyed use of pool,steam room and sauna.had evening meal in the restaurant,which we booked on arrival.breakfast(help yourself) was not rushed and plenty of choice.the patio doors in the dining area were opened as it was such a lovely morning.was able to book a further treatment for thursday morning,before our departure.very good value for money and will recommend and definitely return again soon. June 16, 2014
Rated 5.0 out of 5.0 by Lovely rexlaxing day We stayed at the holiday Inn for a wedding Reception in the evening but arrived early so we could chill and that we did. It was lovely meeting all are friends and sitting outside in the garden with a drink or two you would never know that we were just outside bromsgrove town centre. The room was lovely all the staff were really nice and freindly the lady on the reception was really nice and friendly she told me about all the special nights you do so looking forward to coming back for a whole weekend to take advantage of the Spa and Pool. Told all my friends how we need to book a weekend soon just to get away and chill. I think it was the perfect place to hold a wedding reception beautiful the way it was all done. June 12, 2014
Rated 5.0 out of 5.0 by Great hotel and service Fantastic hotel with good facilities and friendly welcoming staff. Wouldn't hesitate in staying if I were in the area again. June 12, 2014
Rated 5.0 out of 5.0 by Relaxing comfortable stay/ great breakfast This is a nice hotel in a convenient location, good pool and lounges with comfortable, clean rooms. this price was good too. June 11, 2014
Rated 5.0 out of 5.0 by Excellent quiet room plus good food. We used this Hotel for visiting National Trust properties and the Severn Valley Railway. Very good location, plenty of parking and despite two wedding receptions, quiet room with a good natural temperature through opening windows. Very helpful staff, slick reception and excellent food. Very well situated for anyone wanting to tour the area. June 8, 2014
Rated 5.0 out of 5.0 by offers We had an excellent stay at this hotel, the only fly in the ointment was that reception staff were not sure what our meal deal of 3 courses meant. advised by one that it had a monetary maximum which actually did not cover the cost of 3 coursed in the restaurant or the bar. So had 2 courses only to hear the reception tell the restaurant that all 3 courses were included!! Then had the difference added to bill! The Saving grace was that the food chosen and staff in restaurant were excellent. June 6, 2014
Rated 4.0 out of 5.0 by Hotel with Good facilities Good location and nice range of fitness and spa facilities for both business and personal use. Friendly staff although breakfast service was slow even though the breakfast room was not full of guests. June 6, 2014
Rated 5.0 out of 5.0 by 8 out of 10 but the drink prices bring the score down. As always Holiday Inns are generally nice hotels so you know what to expect including a nice breakfast. Lovely staff here, comfortable rooms. We attended a charity function for "Purple Wings" the only trouble is the price of the drinks are high and not good value for money, but most hotels are unfortunately the same. If they could only be more reasonably priced they would probably sell more in the long run. The buffet that was prepared was fresh and good quality. Would stay here again. June 3, 2014
Rated 4.0 out of 5.0 by A Very enjoyable two night stay Excellent accommodation all you needed and more in your room staff friendly and helpful breakfast on first morning couldn't fault Wedding reception on 2nd night excellent food staff amazing food excellent over 100 guests and soup and main course piping hot. Unfortunately Breakfast following morning was a let down food supply to buffet was not keeping up with numbers of guests arriving for breakfast I know this must be very difficult to predict but assuming on average most parties do not end till about 1.00 a am then as an estimate I would guess a number of guests would arrive for breakfast between 9.00 & 10 .00am some of our party was put into an over spill area but unfortunately this also lacked in refreshing juices cereals etc. Maybe something to be looked into. Leisure facilities fantastic. May 28, 2014
Rated 5.0 out of 5.0 by Always enjoy staying here. Friendly staff with clean and quiet rooms always ensures a good nights sleep. Restaurant and bar is as you would expect from Holiday Inn and have always enjoyed staying here. May 12, 2014
Rated 3.0 out of 5.0 by Great base to visit the area. The hotel has excellent basic facilities, making it an excellent base for the tourist. We would seriously suggest that you make this a Room only or perhaps include breakfast should you wish to stay here as we were very disappointed with the food served on an evening in the restaurant. April 28, 2014
Rated 5.0 out of 5.0 by Great overall experience Pleasantly surprised at this Holiday Inn, good all round hotel, whether for business or leisure. Facilities were excellent, Staff very helpful and polite, Breakfast good choice & quality, Evening meal very nice, Great swimming Pool etc., Nice clean rooms. The views from the bedroom were also good. Everything was better than expected. April 20, 2014
Rated 3.0 out of 5.0 by Business stay Hotel is ok a little impersonal, staff were efficient and cheerful,food in the evening was both a little pricey and poor. The breakfast was fine.I would try somewhere else next time I travel a lot mainly abroad and expect a little more from a hotel but to be fair pay more. No excuse for the evening meal being poor at the price paid it would stop me from returning. April 12, 2014
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