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Rated 4.2 out of 5 by 231 reviewers.
Rated 5.0 out of 5.0 by offers We had an excellent stay at this hotel, the only fly in the ointment was that reception staff were not sure what our meal deal of 3 courses meant. advised by one that it had a monetary maximum which actually did not cover the cost of 3 coursed in the restaurant or the bar. So had 2 courses only to hear the reception tell the restaurant that all 3 courses were included!! Then had the difference added to bill! The Saving grace was that the food chosen and staff in restaurant were excellent. June 6, 2014
Rated 4.0 out of 5.0 by Hotel with Good facilities Good location and nice range of fitness and spa facilities for both business and personal use. Friendly staff although breakfast service was slow even though the breakfast room was not full of guests. June 6, 2014
Rated 5.0 out of 5.0 by 8 out of 10 but the drink prices bring the score down. As always Holiday Inns are generally nice hotels so you know what to expect including a nice breakfast. Lovely staff here, comfortable rooms. We attended a charity function for "Purple Wings" the only trouble is the price of the drinks are high and not good value for money, but most hotels are unfortunately the same. If they could only be more reasonably priced they would probably sell more in the long run. The buffet that was prepared was fresh and good quality. Would stay here again. June 3, 2014
Rated 4.0 out of 5.0 by A Very enjoyable two night stay Excellent accommodation all you needed and more in your room staff friendly and helpful breakfast on first morning couldn't fault Wedding reception on 2nd night excellent food staff amazing food excellent over 100 guests and soup and main course piping hot. Unfortunately Breakfast following morning was a let down food supply to buffet was not keeping up with numbers of guests arriving for breakfast I know this must be very difficult to predict but assuming on average most parties do not end till about 1.00 a am then as an estimate I would guess a number of guests would arrive for breakfast between 9.00 & 10 .00am some of our party was put into an over spill area but unfortunately this also lacked in refreshing juices cereals etc. Maybe something to be looked into. Leisure facilities fantastic. May 28, 2014
Rated 5.0 out of 5.0 by Always enjoy staying here. Friendly staff with clean and quiet rooms always ensures a good nights sleep. Restaurant and bar is as you would expect from Holiday Inn and have always enjoyed staying here. May 12, 2014
Rated 3.0 out of 5.0 by Great base to visit the area. The hotel has excellent basic facilities, making it an excellent base for the tourist. We would seriously suggest that you make this a Room only or perhaps include breakfast should you wish to stay here as we were very disappointed with the food served on an evening in the restaurant. April 28, 2014
Rated 5.0 out of 5.0 by Great overall experience Pleasantly surprised at this Holiday Inn, good all round hotel, whether for business or leisure. Facilities were excellent, Staff very helpful and polite, Breakfast good choice & quality, Evening meal very nice, Great swimming Pool etc., Nice clean rooms. The views from the bedroom were also good. Everything was better than expected. April 20, 2014
Rated 3.0 out of 5.0 by Business stay Hotel is ok a little impersonal, staff were efficient and cheerful,food in the evening was both a little pricey and poor. The breakfast was fine.I would try somewhere else next time I travel a lot mainly abroad and expect a little more from a hotel but to be fair pay more. No excuse for the evening meal being poor at the price paid it would stop me from returning. April 12, 2014
Rated 5.0 out of 5.0 by 3rd Visit! This is our third visit to this hotel. Convenient location for visiting friends locally. Rooms are always clean and comfortable. Had dinner in the bar area which was fairly reasonably priced and have previously eaten in the restaurant which was also good. Swimming pool is lovely and big enough for kids to have fun in. Breakfast is all you could want out of a hotel! Staff are friendly and polite. Will be staying again for sure! April 9, 2014
Rated 5.0 out of 5.0 by excellent I stay in holiday inn branded hotels were i can becuase i am away in hotels alot on business and enjoy the perk of the points. I stay in the area about 3 times a month and i used to stay in the holiday express at droitwich which is cheaper but basic but you know what you get with a holiday express inn, but when staying in hotels alot like i do like to get a better standard of hotel and more relaxing which you get at this hotel. My concern with a Holiday Inn i find alot very tired but with this one i would rate it as one of the best i have stayed in. The staff are very helpfull and pleasent, the food is good and the rooms are really nice. If i was really critically the only thing I would comment on is that even though it goes on my expenses i do try not to pay for more than £100 per night which you get with this hotel but as a some one stays here nearly on a weekly basis, it would be nice as a gesture of goodwill to get upgraded to a suite for free, but it will not stop me staying here. As of today I have not had time to enjoy the pool and spa so cannot comment but from what i have seen it looks really good. March 28, 2014
Rated 2.0 out of 5.0 Staff were of an extrelemely low calibre After ordereding two rump steaks we were informed that the chef was not happy with the quality of them. The waiter suggested ordering something else and so we asked for the fillet as the only other option was a ribeye, which would have been too fatty as we are both on a diet. Instead of receiving two fillet steaks, we got two ribeye instead! We brought this to the attention of the guy who checked us out, but he seemed completely disinterested. Come on Holiday Inn, you can do better than this. March 18, 2014
Rated 5.0 out of 5.0 Outstanding comfort and quality for price Great comfort, facilities and value for money. The small spa is a real bonus after a long journey and helped by a sensible cap on numbers in the pool and jacuzzi. Quiet and comfortable rooms with stylish design. Lovely staff who couldn't do enough to help while the hotel was full to bursting, all still smiling. Definitely coming back and have recommended to others. March 17, 2014
Rated 5.0 out of 5.0 by Freindly staff and great service I stayed in this hotel for a total of 3 weeks through work. Really enjoyed my stay with great amenities and really friendly staff. Had a great stay and would really recommend to anyone wishing to stay in the area of Birmingham March 16, 2014
Rated 5.0 out of 5.0 by Great business hotel Good location Excellent Gym GREAT upgrade- thank you Good staff Comfortable bed Quiet room. Internet not good enough to run a Skype call- otherwise great March 16, 2014
Rated 5.0 out of 5.0 by Highly recommended. We have never stayed here before but will definitely return. Location was lovely, out in the country but close enough to town. Our room was clean and comfortable. The TV was not working but was changed immediately. The free wi-fi was also promptly sorted out by extremely helpful reception staff. We used the Revive Health Club which was excellent. The staff were very helpful. Breakfast was served until 10.30 and had plenty of choice. We were able to have a late check out as we are club members, which was a bonus. Reception staff were so helpful, and I would recommend a stay here. Will definitely return soon. Thank you for a very enjoyable weekend. Taxi to town cost £5.00 Train from Bromsgrove to New Street station Birmingham was £5.90 return February 26, 2014
Rated 5.0 out of 5.0 by Faultless One of the best I've stayed in, really really nice all round February 23, 2014
Rated 3.0 out of 5.0 by Getting weary I love this hotel normally with its great location and excellent breakfast service which for me made it stand out for Holiday Inn. Upon my visit last week however I must say the place seemed a bit tired. I was in room 344 which I struggled a little to find as the sign was missing directing you to this room at the stairwell. The room is tasteful but didn’t feel particularly clean. The extractor fan in the bath room was clogged in dust as was the top of the shower head, you tend to notice these things if your 6’5”. The bath fittings are old and worn, the two lights each side of the mirror were actually quite visibly rusty. I don’t understand why this H.I. offers such a limited channel choice on the rooms TV and also don’t have a TV guide or sleep function set up in the TV’s menu. I hope this is a blip in a usually great experience H.I. February 17, 2014
Rated 5.0 out of 5.0 by Perfect stay This is the 2nd time we've stayed at this hotel, and were totally satisfied both times. Would definitely recommend this hotel to anybody staying in this area. One bonus is the Agra Fort Indian Restaurant about a mile down the road. Reception will ring the restaurant and someone will come to pick you up to go for your meal, and also return you to the hotel afterwards. Wonderful service. February 16, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and very good value Hotel was very well appointed and classy, room was modern and clean and the bed was comfortable. The room was quiet and although situated by the motorway it had secondary glazing so no road noise whatsoever. Breakfast was lovely and staff very helpful Room and breakfast was excellent value for money and would definately recommend this hotel and will be staying again February 13, 2014
Rated 5.0 out of 5.0 by Great Hotel, Great Staff! One of the most pleasant Holiday Inn properties you can stay in. The hotel is really quite unique as it really does manage to balance between being a business hotel and a leisure hotel in one. I prefer to stay in this hotel and commute 30 miles whenever I am in this area on business rather than using other more local brand name chains. The staff could not be more polite and the management team are always receptive to feedback – both good and bad. BRILLIANT! February 4, 2014
Rated 4.0 out of 5.0 by Refurb on-going. Good Bar food The room needed a small touch up of the paintwork, but the hotel was having this done during my stay. The TV channel choice is a bit lacking, with digital TV now you would at least expect the range of Freeview channels! The hotel wants you to be environmentally minded, but when I hung up my towels for reuse the next day, the housekeeping service changed them anyway! Did not eat in the restaurant, used the bar service menu, which was good and priced correctly. January 13, 2014
Rated 3.0 out of 5.0 by Good Stay A pleasant hotel in a good location. A pity the steam room wasn't working. Nice outlook from the dining room. January 9, 2014
Rated 4.0 out of 5.0 by Great and comfortable service (however, not enough toiletries) Very good facilties, clean rooms, lovely dining and public areas. Stayed with my family for three days. The menu is also good, and breakfast is brilliant, in particular the additional breakfast menu from which you can make specific requests! Just brilliant!!! The hotel is located about 20mins (traffic included) from Birmingham city centre. Would recommend the hotel. A slight improvement opportunity - for toiletries, a single small shower gel for two adults per day is surely not enough. Maybe you have to consider how many people are staying in a single room. January 4, 2014
Rated 4.0 out of 5.0 by An enjoyable stay If I had to be a bit picky, the bathroom was in need of a deep clean, with mould and stains around, but generally clean. Could do with a pick me up and some new sealer. Staff were friendly, helpful and knowledgable. The inn as a whole, is impressive, clean as a whistle, and well decorated. Would I visit again? Oh yes. January 1, 2014
Rated 5.0 out of 5.0 by Great customer service Myself and my new wife stayed at the holiday inn for our wedding which was all arranged there, The staff was all friendly and their service was first class..I would like to mention Anthony on reception who was very professional and friendly..Also would like to mention Lianne who arranged our wedding from start to finish for her excellent customer service...On the day we had a wedding planner Nick who was very good and proffesional and helped to make our wedding a a fantastic experience for all who attended...I would highly recommend the holiday inn for anyone who's thinking about having a wedding there in the future. January 1, 2014
Rated 5.0 out of 5.0 by Works Christmas party Stopped over for the one night and I must say we had a very good experience, on arriving at reception the staff were very friendly and greeted us with a smile , check in was very speedy , our room was lovely and warm bathroom was very clean. We had a lovely party and a great night was enjoyed by all our party. I know Christmas party's can be difficult to please everyone, but I have to say everyone in our party was pleased with there meal. The Robbie Williams tribute act was fantastic. Breakfast was also good so overall we had a very pleasant time many thanks to all your staff you have a great team January 1, 2014
Rated 3.0 out of 5.0 Poor food Overall the hotel is fine, but in typical Holiday Inn style the food was not great, given that it's not cheap. I had a steak that looked like it had been boiled rather than fried or grilled, I even questioned whether or not it was beef! I am sure that this chain can improve on its food, as it charges restaurant prises and always delivers take away quality food. December 22, 2013
Rated 3.0 out of 5.0 by Good B&B but don't eat in the Bar or restaurant We stay here because it is convenient for a visit to a family member who lives locally. On one visit we had a poor experience in the restaurant so on our last visit we decided to eat in the bar - Bad Decision! The Tacos were pathetic and the Vegetable Curry appeared to be the Veg of the Day from the restaurant with a strange yellow sauce. How many curries contain large pieces of broccoli, large carrot fingers and large florets of cauliflower. Completed the Satisfaction Survey on leaving but still haven't heard anything. What a shame because the rest of the hotel is fine. December 18, 2013
Rated 5.0 out of 5.0 by Xmas Party and overnight stay I recently visited as part of a Christmas work night out. We had a great evening - nice meal and easy access to the bar. Then I went back to a comfortable room and bed. I also visited the pool and sauna, which was an added bonus - making the stay real value for money. I would recommend the Holiday Inn Bromsgrove to anyone who is looking for a convenient and comfortable place to stay for a couple of nights. December 18, 2013
Rated 5.0 out of 5.0 by Clean & Comfortable Our second visit here and again we weren't disappointed. The hotel is clean and comfortable with pleasant and helpful staff. The whole place had a good atmosphere and it's wonderful for the kids to be able to have a swim. We enjoyed our breakfast. Good value. December 11, 2013
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