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Rated 3.7 out of 5 by 115 reviewers.
Rated 4.0 out of 5.0 by Friendly staff, conveniently located close to downtown Worthington The room and linens were spotless. Our staff was prompt with their service, and very friendly. Hotel is in a great location close to downtown, and right next to a plaza with shops and a great little place called Pies and Pints. For an overnight stay near Polaris Place, it was just about perfect. Plenty of parking, even if the spots are a little tight. February 26, 2014
Rated 2.0 out of 5.0 by Disappointed, again. I've been a rewards member for a few years, and I am slowly getting more frustrated with the experiences I've been having recently with the HI brand.The previous weekend I had a disappointing stay at an HI in Maumee, OH. followed by a refreshing stay at a competitor in Dayton the next night. This particular weekend started at another competitor in Bowling Green Friday night, followed by a Saturday night stay at this location. During my pre-stay reservation, the sales associate took my request for a rollaway bed for small kids, but the desk attendant was less than helpful getting it acquired. Mind you, I had just spent the previous night at a competitor that was extremely accommodating under the same circumstances. So, after waiting 35 minutes in our room for a rollaway, at 10 pm I had to call the front desk to ask if they needed help moving the rollaway. If I hadn't of called, I'd never have gotten one. Furthermore, the bathroom outlet was inoperative, so no hair dryer; and the bathroom door is warped and does not latch. Learning from my previous weekend at an HI with an in-house restaurant, we did pack our own breakfast for the kids since the 'nominal fee' for a continental breakfast doesn't appeal to me when I received a complimentary breakfast the morning prior at a competitor which had an identical offering at a third of the room rate. The heater was silent, which was nice, and the beds were decent, but when you expect the refrigerator to be plugged in and operating, you get highly annoyed to wake up to warm milk. This is strike two. February 26, 2014
Rated 4.0 out of 5.0 by weekend stay Prompt service upon arrival. Room good condiition. Will come back again as service was excellent. Compliments for hostingour group. February 14, 2014
Rated 5.0 out of 5.0 by It's our home away from home We come down for business reasons often. Whenever Todd is at the Front Desk we are greated by name when we walk through the front door. Check in and hospitality is wonderful and I would say above average. When we get there, it is like coming home for a visit and we so appreciate that. Thanks for taking such great care of us! February 14, 2014
Rated 3.0 out of 5.0 by Location - Good This hotel is a little over rated (3.8). It is a older hotel that has been remodeled in the past few years. My room was next to an entrance and the cold air blew under my door which made my room cold even when I raised the thermostat to 79 degrees. I also had small fly's in my room. January 29, 2014
Rated 5.0 out of 5.0 by Rest! Love it! So clean and quiet. Enjoyed it all. Thank you. January 13, 2014
Rated 5.0 out of 5.0 by Obliging employees helped make our stay comfortable It happened that our stay for a state High school bowling tournament coincided with a high school hockey tournament and a weekend antique show at the the hotel. Even with all of this, the help at the hotel was able to meet or exceed all of our requests no matter how difficult. January 10, 2014
Rated 2.0 out of 5.0 by Older hotel with updated rooms While this appears to be an older hotel, that was not a purpose built Holiday Inn, the room I had has been remodeled and were clean. Food service at this facility is fair at best. Both in quality and service. I had the opportunity to experience, both the on-site restaurant and banquet food provided to the conference I attended. January 6, 2014
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