Rated 4.3 out of 5 by 257
Rated 5.0 out of 5.0 by Great Event Great stay, great catering, great staff
We recently had a wedding, reception, and accommodated a number of guests at the Crowne Plaza. I recommend it highly for an event. The service was exceptional, and the catering staff was fantastic. They ensured that our event was a perfect evening, and guests were happy with all involved - the wedding and accommodations. We were extremely pleased with everyone involved from the cleaning staff, to the front desk, to the food servers and preparers, to the catering staff - all wonderful. We appreciate all that was done to provide a fine wedding and reception.
September 3, 2014
Rated 5.0 out of 5.0 by Thom2014 Great place to stay in Columbus
Convenient location, Great Staff, clean would definitely stay here again when visiting Columbus.
September 2, 2014
Rated 5.0 out of 5.0 by BIGDAWG59 Great place to stay while in Columbus, OH
I always stay here when i'm in town, i'm very comfortable here!
September 1, 2014
Rated 5.0 out of 5.0 by jerkur Excellent Hotel
Great Hotel!! I stayed here for a business trip and absolutely loved it.
August 28, 2014
Rated 5.0 out of 5.0 by mamagoes con trip
excellent room for a reasonable price with easy access to the convention center
August 28, 2014
Rated 5.0 out of 5.0 by DSW1956 Great Stay, Friendly Staff
For being a convention hotel, the hotel is in swonderful shape with a great staff and great rooms
August 25, 2014
Rated 5.0 out of 5.0 by Larry 234 Comfort and servce
All staff friendly very acommidating good stay. Close location for our convention. Good food and service
August 22, 2014
Rated 5.0 out of 5.0 by DCMO Great staff
Convenient location , next to Convention Center,Arena District, Short North Friendly , attentive staff, easy in and out would stay here again
August 7, 2014
Rated 5.0 out of 5.0 by Madkates Great Hotel
Very convenient to everything downtown. Enjoyed our stay and the front desk did everything to make our trip and time in Columbus enjoyable.
August 6, 2014
Rated 5.0 out of 5.0 by TomD12 Great stay
I really enjoy staying at this hotel - It is clean and the staff is very helpful. The restaurant " Max and Erma's" next to the hotel needs better managment and the hotel should use another venue for meals than Max and Erma's. The Hotel ramped up their staff for the conferenc but the restaurant did not.
August 4, 2014
Rated 5.0 out of 5.0 by Transformation Consultant Always Courteous, Always Clean, Always Quiet
Thanks for the Consistency
I have stayed multiple times and found great service every time
August 2, 2014
Rated 3.0 out of 5.0 by UnhappyVacationer32 "Whose Shoes Are These?"
When we first got there, didn't realize it was an additional $23.00 a night to park in the Crowne Plaza garage, which is ridiculous because that should be included in any hotel with a reservation. Build it into the cost of the room and don't advertise a charge.
Also, the room was extremely dusty on the wood furniture, and our room didn't get maid service until after 3pm the second day of our stay, so we left that morning having put aside everything out of the way for the maid to have room to make the beds, bring new towels, take the old towels, take trash, etc.. When we arrived back at 2pm, everything was exactly as we had left it, so the beds didn't even get made because we were on them resting and the maid didn't have any new towels until hours later.
Beyond all that in the room, my 7-year old son is on the floor at the foot of the bed and pulls out a pair of women's shoes and says, "Whose Shoes Are These?". Needless to say, they were definitely NOT ours and this was just super disgusting that our son was holding them.
Also, the road construction outside made it super hard to navigate to the hotel.
We will not be returning to this location in the future!
August 1, 2014
Rated 5.0 out of 5.0 by mdisme Nice Stay
Would stay again. Nice location to walk to the riverfront
July 31, 2014
Rated 5.0 out of 5.0 by Gravesfam5 Service makes the difference!!
Our stay in Columbus was great - we love being across from the convention center and so close to Nationwide Arena. Rooms are clean and fresh - service from each person we met in hotel was superb! Love having room service from Max
July 30, 2014
Rated 5.0 out of 5.0 by Lindsay7514 Best Wedding After Party and Accommodations!
We absolutely loved staying at Crowne and could not thank them more for their hospitality and service for our big July 5, 2014 after wedding party. While our reception was not there, it may have well been after 11 pm in the hotel bar! The staff was extraordinary and even put up with a lot of "shenanigans", all with smiles on their faces. The rooms were great as well and everyone had an amazing time! As a bride that got ready in one of the suites, everything was perfect. Our pictures, the space, the beds, and bar/kitchen area with conference table were incredible! Thank you so much Crowne Plaza :)
July 29, 2014
Rated 5.0 out of 5.0 by DrinkClesiWine trade show ready
in town for an annual trade show and always hope for a good hotel since rooms are not known until travel time. this hotel was perfect in all aspects. great stay.
July 28, 2014
Rated 5.0 out of 5.0 by Mokadi6 Outstanding Weekend Away
I travel all over the world frequently, and my stay at Crowne Plaza ranks up there with some of the best travel experiences. The staff and the services are above and beyond compare. The view, the room and the location were outstanding. If my stay had been longer, I would've enjoyed more of the services offered, such as the spa. I definitely plan to stay at the Crowne Plaza Columbus-Downtown again and I highly recommend it for other travelers.
July 27, 2014
Rated 5.0 out of 5.0 by 412KSK Great Stay
MATTRESSES WERE GREAT. ROOM CLEAN. HOTEL WONDERFUL. STAFF FRIENDLY AND HELPFUL.
July 24, 2014
Rated 4.0 out of 5.0 by coldallnight staff nice and comfortable bed.
The room was clean, staff was nice. Only thing major was there were no extra linens called down to front desk they said blankets would be right up. I stayed up for an extra hour and they never showed.
July 22, 2014
Rated 2.0 out of 5.0 by Dispersed Buckeye Not worth the money
For the amount of money they charge, for one room, the amenities and value is not even close. I would prefer a much cheaper room, from a lesser known chain, but get the breakfast, a better pool, and over all better experience.
July 16, 2014
Rated 4.0 out of 5.0 by LindsB Nice Business stay
I enjoyed my stay at the Crowne Plaza and would certainly stay here again. The staff was great and very helpful and friendly. One thing I could have used was a hair dryer! :)
Thank you All!
July 14, 2014
Rated 5.0 out of 5.0 by Wilmot728 Great Place!!!!!
We only stayed one night but we loved it!! Highly recommend this hotel when staying in Columbus. The staff were all very helpful and professional. Cannot wait to return!!!!
July 13, 2014
Rated 4.0 out of 5.0 by brethrenconf Room Freshioned Daily
It was nice to come back and find the room freshioned up each day. Sign-in and departure were easy. The room was quite nice with a view the convention center across the street.
Of course I wish I had a free breakfast each day as at some cheaper hotels but there is a coffee shop on the lower level. The workers there were pleasant and helpful.
July 10, 2014
Rated 5.0 out of 5.0 by smitty727 crowne stay
nice atmosphere, friendly staff, comfortable and clean
July 10, 2014
Rated 5.0 out of 5.0 by kricka11 Comfortable bed and great service
I had a great stay here, staff was friendly, room was comfortable and exercise room was well equipped. There was nothing I can complain about.
July 5, 2014
Rated 5.0 out of 5.0 by Colorado fun Excellent choice
This was a great property with very friendly and helpful staff. I would definitely recommend it. Easy walk to entertainment and restaurants. Very good food at the hotel as well. Thanks!
July 3, 2014
Rated 3.0 out of 5.0 by Tim/Deb Workout area and swimming pool
Inadequate pool and workout area. Workout area is much too small. Pool area is small and feels like you are in a dungeon.
July 3, 2014
Rated 5.0 out of 5.0 by Dety Best Property Downtown!
The Crowne Plaza Downtown Columbus made my wedding weekend perfect! From the beginning of my stay to the end I can not think of one thing I could complain about. I received excellent care from the time I arrived to the time I left. Valet was extremely helpful with all my wedding luggage. Front desk greeted us with a smile and a welcome. My rooms were ready early. Housekeeping did an excellent job! The best thing about this hotel is that every staff member truly cares about their guests and goes out of their way to make you feel right at home! The sales staff was very easy to work with and went above and beyond to help me with my room block. I would recommend this hotel to anyone looking for a place to stay in the Downtown Columbus Area! We would like to give a BIG thanks to the whole team at the Crowne Plaza Downtown!
July 2, 2014
Rated 5.0 out of 5.0 by bking1224 All Around Great Experience
On my most recent trip to Columbus for a long weekend, I selected the Crowne Plaza Columbus Downtown. I was very pleased with everything during my stay. This hotel would have to be one of the best hotels for IHG Rewards Elite Members as I was given multiple Elite Welcome Gifts and my status was recognized through my stay. I can not say enough about the staff. The staff went above and beyond in every aspect of my stay. Overall, this was a great experience! I wouldn't hesitate to recommend this hotel to anyone traveling through the Columbus, OH area.
June 29, 2014
Rated 4.0 out of 5.0 by LifeLeader Outstanding Staff
The staff at this Crown was amazingly friendly and helpful. Enjoyed my stay and look forward to my next visit.
June 27, 2014