Rated 4.2 out of 5 by 56
Rated 5.0 out of 5.0 by WAKJAK Great service from the front desk
Having had to reschedule my internal travel plans at very short notice, the front desk staff went out of their way to help me, they understood the situation I was in and made every effort to help me find a way through it.
Fantastic service, very much appreciate the help, particulalry from the check in team.
May 4, 2013
Rated 4.0 out of 5.0 by Foxthrox Great river view rooms but lousy club level lounge
Well recently I put up at this hotel twice within the month of April 2013 ,the stay is pretty great except for the club level lounge .it is the poorest manage lounge I have ever attended , the drinks and food is very bad not to mention the services on this executive level . Anyway the overall of all service sector serving guest is good except the club level lounge.
The vicinity around this hotel is quiet and most guest here are Japanese or Russian perhaps it is just along side of he river with great views.
I have to admit that the reception area staffs are very attentive and swift in checking in and out guest with great attention paid on each arriving guest of diffenrent nationality.
I will revisit this hotel again and hope the club level lounge will have revamp it's executive floor lounge image mentioned above.
It is my third visit to wuhan and I have only stayed twice at this hotel and once at the Shangrila wuhan , the club level is 10 x better.
April 29, 2013
Rated 5.0 out of 5.0 总体很好，食物尚要改善
April 23, 2013
Rated 4.0 out of 5.0 by rifle55 good view along the river ,
view from riverside is pretty fantasy ,
room is clean ,service is nice .
Be honestly , room is a little bit small as this is a holidayinn ,but not a holiday inn express .
April 21, 2013
Rated 5.0 out of 5.0 by AlvinAlvin excellent room
The hotel has a perfect location, the vision of the room is very good. Rooms are very large, very reasonable layout, I really like this hotel.
April 9, 2013
Rated 4.0 out of 5.0 by Jockey05 my favourite hotel in Wuhan
Travelling from Sydney - Australia,I have stayed at many Holiday Inn Hotels in China, Africa and also in Australia however my all time favourite is Wuhan Riverside. The staff are excellent and the service superb, led by a very capable Director of Rooms. I always look forward to my visit, it feels like home and makes living out if a suitcase, bearable.
April 1, 2013
Rated 4.0 out of 5.0 by Airwolf Good hotel beside Changjiang river
This hotel is located with very good view such as Changjiang river, sakura and Qingchuan Ge. The service and breakfast is also fine. However if it can provide some room upgrade to Elite member of IHG, that will be more better.
March 26, 2013
Rated 4.0 out of 5.0 by dogdogcom1215 Wonderful service
I have experienced a wonderful trip in Wuhan. There is a big change of service in Wuhan Riverside. I have requested to change the room and your staff, Ms. Sweety Yu, offered help and made me feel comfortable during the last stay.
I am appreciated Ms. Yu's help and keep going with excellent service. I would recommend this hotel to my colleague during their visit.
March 19, 2013
Rated 3.0 out of 5.0 by Babymonkey The Catering Service are Almost Suspended in the Chinese New Year Holiday
The hotel room is relatively smaller than the other 4 star hotel in the city. The catering service are almost suspend in the Chinese New Year Holiday and only the Chinese Restaurant are partially functioned. The closed of the Executive Lounge is violating my rights as an executive floor guests which makes my enjoy my evening cocktail in the freezing temperature of the hotal lobby.
February 20, 2013
Rated 5.0 out of 5.0 by Annie1971 Value added
It's great pleasure to stay the hotel for one week. Great river view, clear room, comfort bed and good service.
The most excited things is the room charge! The price is really value added at all!!
February 20, 2013
Rated 5.0 out of 5.0 by MaTCh Very good hotel in calm location
Booked club, was assigned riverview suite which wasn't ready at check-in and was happy with a studio as platinum upgrade.
Large 50 sqm studio with cozy layout, couch, work area, queen size bed only. Bathroom tub only.
Refurbished not too long ago, could do with some maintenence here and there, though.
Very decent minibar prices.
Small, comfortable space on top of the hotel with apparently good views over the river (last week was a bit "foggy" in China).
Full breakfast incl. eggs to order. Decent evening spread that can substitute dinner, poor selection of spirits.
Very attentive service.
Pros for this hotel
- Upgrade for platinum members
- Staff and check-in experience
- Club lounge
- Location seems to be good, although I didn't have much time in the city
January 19, 2013
Rated 5.0 out of 5.0 good trip
it's a good trip in wuhan qingchuan holidayinn.
the hotel receptionist is so pleasure that i feel so warmly in this cold winter.
January 6, 2013
Rated 4.0 out of 5.0 by qwxue 位置优异
December 7, 2012
Rated 2.0 out of 5.0 by Pete1979 The noise resistance of the room is too poor
The TV from next room is very disturbing. Till 12:00pm, the guest next room is watching TV, can't sleep. Poor.
December 3, 2012
Rated 1.0 out of 5.0 by Wayne009 Bye Bye to Holiday Inn Huhan Riverside
I''d been stayed in this hotel quite a few times, unfortunately I'd encountered two times of "'run out of water" due to repair of water facility. I would had expected the hotel advised me that when I was making my my booking so I would have diverted my trip. It's a very unpleasant experience that you woke up in late weekend morning wobbling toward bathroom and found out there was no water, eventhough the lobby Manager kindly offered lower floor room for alternative, however, it's still a scenario that I'd never met in the past.
I would say the hotel shouldn't have sold the room with above condiotion, the hotel should stopping accepting booking or honestly advised guest when they were checking in. Furthermore, as a Platinum member that I was expecting to have hotel's favor to promote my room, unfortunately, I'd to usually fight for it and
the staffs at the Excutive Lounge checking counter had always played innocent.
I was every disappointed about the overall performance of the hotel and decide not go back to there again.
November 23, 2012
Rated 4.0 out of 5.0 还不错，绝色江景
November 2, 2012
Rated 4.0 out of 5.0 by yxk999 无敌江景，环境舒适
October 5, 2012
Rated 4.0 out of 5.0 by Irvine Good Experience
I had a project in Wuhan and I have been traveling pretty much whole of 2011 and few months of 2012. I had stayed at Holiday Inn during my every trip and I had a wonderful time. The staff was specifically worth mentioning, they were there when I needed, be it is local help, room change or arranging for any kind of help. Location, food, approach to foreigners were all good from the staff. I was totally impressed and will go back to the same hotel for my next trip.
October 5, 2012