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Rated 4.0 out of 5 by 105 reviewers.
Rated 5.0 out of 5.0 by 服务满意,环境整洁 环境整洁,服务周到,办事效率很高,只是地理位置离市中心较远,交通不是很便利。 环境整洁,服务周到,办事效率很高,只是地理位置离市中心较远,交通不是很便利。 环境整洁,服务周到,办事效率很高,只是地理位置离市中心较远,交通不是很便利。 September 29, 2014
Rated 5.0 out of 5.0 by 房间整洁,床品好 从床品的舒适程度和房间的整洁度都给人舒心的感觉,早餐丰盛,但是南方菜系相对偏少,工作人员态度很好,只是退房效率偏低 September 28, 2014
Rated 3.0 out of 5.0 by 服务意识需提高 总体感觉尚可,但在遇到问题的处理时不够理想,希望在查看预定要求时,多仔细核对,避免造成入住时的不愉快 September 27, 2014
Rated 5.0 out of 5.0 良好体验-西安绿地假日酒店住宿 除了位置上距离市中心较远,不方便进入市区外,对酒店本身的印象非常良好,早餐丰富,泳池舒适,房间设施很好,具备了假日酒店一贯的品质 September 26, 2014
Rated 1.0 out of 5.0 酒店环境一流,但是整体服务不是令人满意。 个人感觉绿地假日智选酒店各个城市的服务不是特别的统一,贵集团应该给酒店的员工做统一的培训,在处理客户的意见和建议时应该给出肯定的答复。 September 25, 2014
Rated 4.0 out of 5.0 by 床铺舒适,枕头硬度可选,周边环境安静 睡的很好,床品软而不干,枕头很贴心,有两种选择,我最不喜欢软的枕头了,所以印象不错。 唯一不太好的就是网络,在行政楼层却找不到对应的wifi,后来连上了,可能是在01号房间,信号很不稳定,洗手间也几乎没有信号。 September 23, 2014
Rated 4.0 out of 5.0 服务热情 服务热情 酒店设施也不错 对待精英会员有专门的通道 酒店周围有个美食街区。就是交通目前不是很便利离城区有点远。 September 17, 2014
Rated 4.0 out of 5.0 by Clean and quite We enjoyed our stay at the Xi'an Greenland Century. The hotel was clean and quiet. Staff welcomed us with warm greetings and eager to assist with any and all needs we presented. If one staff member did not know the answer to a question, the would seek out a staff who could provide us an answer. Korean town is just a short walk away for this hotel and offers a nice mix of restaurants and small shops. September 10, 2014
Rated 5.0 out of 5.0 by 整体感觉不错 房间安静,舒服,非常适合休息;酒店员工服务不错,态度很好;早餐丰盛,好吃;很幸运,由于到的比较晚,还免费升级了套房。 September 9, 2014
Rated 5.0 out of 5.0 by 假日酒店五晚 地理位置有些远 但周边设施还不错 步行可到韩国饮食街 白天出租车较多 夜间打车有些难 礼宾人员整体服务非常好 前台人员相比之下差一点点 性价比很高 September 9, 2014
Rated 4.0 out of 5.0 by Great Location A very nice hotel I had a very nice stay while visiting this city. I would return to this hotel again. September 2, 2014
Rated 4.0 out of 5.0 by 还需改进 办理入住和退房 都有单独的窗口 服务还算热情 但是礼宾员缺乏主动 房间卫生清理得不够彻底 设施设备问题比较多 好在员工反应比较快 能及时解决相关问题 有待提高 酒店周边大部分是工地 餐饮只能在酒店 离市区有些距离 August 28, 2014
Rated 4.0 out of 5.0 by 早餐丰盛 入住西安绿地假日酒店,主要是地理位置方便我办事,再有就是应为有协议价位低,早餐丰盛,有面条,馄饨,包子,肉夹馍,西餐及水果饮料等,都不错,服务生有外国小伙. August 28, 2014
Rated 5.0 out of 5.0 by 完美体验 西安绿地假日酒店是我在西安的家。如此完美的服务团队。极具亲和力的工作人员。酒店管理层和全体员工完美的诠释了IHG的服务理念。谢谢! August 27, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 床铺舒适,服务一流,环境优美,服务周到,饭菜可口,停车方便。购物略远不是很方便,离市中心略远。周围娱乐设施较少。 August 26, 2014
Rated 5.0 out of 5.0 by 假日酒店 舒适安宁,餐饮不错,唯一的缺点是离市区较远,出行不便。建议增加帮客人叫车服务。或在酒店大堂显著位置提供出行或旅游指南。 August 25, 2014
Rated 4.0 out of 5.0 服务有待改善 如果客户没有携带笔记本电脑电源,酒店最好能暂时提供几种通用的笔记本电脑电源。例如戴尔、惠普、联想、苹果等笔记本电脑的电源。 August 25, 2014
Rated 3.0 out of 5.0 by 硬件尚可,软件实在一般 过路经过休息,绕城高速下来很方便。酒店大堂、房间硬件条件都不错。但前台安排入住时房型更换未事先告知客户。房间内玻璃破损。 August 24, 2014
Rated 5.0 out of 5.0 by 像五星服务靠拢 饭店硬件不错,就是交通和附近小饭馆比较少。 另外应该提高软件服务,例如,入住时主动问有没有要洗的衣服,把会员的礼宾待遇讲的更清楚。 August 24, 2014
Rated 4.0 out of 5.0 by 房间有不好的味道 入住绿地很多次,房间的卫生间混杂着装修涂料的味道,还有下水道返上来的恶臭;房间水池的下水很少能正常使用;衣柜的灯总是长明,我经常要手动把灯管的插座拔掉。 还是多次入住,因为位置距公司近,早餐还算丰富,价格还算合理,员工还算友好。 August 22, 2014
Rated 4.0 out of 5.0 by 环境较好,干净舒适 1)整个酒店的环境较好,舒适安静; 2)客房较为干净,床铺舒适;房间隔音设施不够完善,清早被行政酒廊工作人员走路声音吵到;床铺较为舒适,睡眠很好; 3)卫生间排水系统让人非常不满意; August 22, 2014
Rated 5.0 out of 5.0 安静,对于无烟宾馆要继续坚持,尽管有时客人不自觉 让我惊奇的是几年了宾馆一直坚持无烟宾馆,大堂有人管理,房间探烟器有效,太不容易了,我们的客户有时候不是很自觉,能坚持到今天,我非常感谢你们。我自己也在培训我客户的员工,让员工遵守公司纪律已经很难,何况是客户。但是,如果假日酒店长期坚持下去,无烟宾馆就是最好的卖点,相信未来很多客人会以此为选择入住的理由的。 谢谢你们!也希望继续坚持。 August 21, 2014
Rated 4.0 out of 5.0 床铺舒适,服务一流 总体不错,还是有Holiday Inn的一贯品质。出行不太方便,出租车只考虑机场,旅游。附近活动不便。 August 21, 2014
Rated 3.0 out of 5.0 房间味重,无线信号差 房间味重,无线信号差.问题反映后不是专业人员来解决而是打扫卫生的人员,也不是有专门设备,而是自己的手机来测试无线情况. 一进房间,房间里有一股不好闻的味道. August 20, 2014
Rated 5.0 out of 5.0 by 服务一流 环境不错、装修不错、冷气较好,早餐不错、服务不错、登记及退房较快,给客人以便利感,门口有出租车等,会议客户人气较旺,服务人员工作热情 August 17, 2014
Rated 3.0 out of 5.0 by 範店整體感覺不錯,房間煙味很重,網路很慢 範店整體感覺不錯,房間煙味很重,網路很慢 範店整體感覺不錯,房間煙味很重,網路很慢 範店整體感覺不錯,房間煙味很重,網路很慢 August 15, 2014
Rated 5.0 out of 5.0 by 性价比较高 个人比较重视服务,虽然只住了一晚,但与住宿过的IHG的厦门磐基和其他集团酒店等相比,西安绿地假日整体服务层次还不错,舒适的一晚 August 14, 2014
Rated 4.0 out of 5.0 by 性价比一般,设施和服务有待改善 网络不稳定,WiFi比较弱;入住时电视打不开,遥控器的问题。卫生间的浴缸设计不好,淋浴时会顺着大量外流,地板全湿了。前台的实习生业务很不熟,checkout多花了些时间,还好一领班,Ms.Gan,她比较干练,流程服务都比较到位。 August 14, 2014
Rated 4.0 out of 5.0 by 提升服务质量 加快办理入住和退房的速度,提升大堂经理的素质。一流的酒店需要一流的服务,硬件设施可以迅速提升,人员的管理和素质提高需要培养。餐厅的服务也需要跟上。 August 13, 2014
Rated 3.0 out of 5.0 by Good value for the money In terms of other international Holiday Inn stays, this one is a little below average, but compared with other Chinese hotels, this is a little above average. Pros: - service was great - whenever you asked, they were very willing to help - the breakfast buffet, if it is included, is a very good value. The food was just average, but they had brewed coffee! - it was a very quiet hotel. Hard to find that in the city - good water pressure and temperature in the showers Cons: - the carpeting in the room was not clean, even after they vacuumed it at our request - the swimming pool water didn't ever seem to be cleaned. In the end the steps started to feel slimy. But at least the water temperature was nice, and it had a good layout for younger children and adults to both enjoy it. - the thermostat in the room was not adjustable, even though it seemed you could. We went in the summer, and it was very cool (19 ºC), but at night we needed extra blankets! Turning it off at night made the room too hot. - be warned that there is nothing around the hotel. Korea town is somewhat close by, but you'll need other transportation to get to anywhere, including restaurants. - can't use IHG points to upgrade rooms Bottom line: stil a good middle-of-the-line hotel. Some 4- or 5-star hotels don't offer much more. Location is great if you're looking for somewhere quiet, but you pay because there isn't much out there, yet. There's a big mall being constructed right across the way. August 12, 2014
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