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Rated 4.3 out of 5 by 82 reviewers.
Rated 5.0 out of 5.0 by Comfortable and clean Clean room, accommodations were excellent, quiet, safe, well-managed, a good value August 15, 2014
Rated 5.0 out of 5.0 by Great stay I stayed 2 nights at the Holiday Inn Yakima while in town for the Bruno Marrs concert. My stay was great! The staff was friendly and professional. The restaurant was fantastic. I shared a couple of the small plates on the menu with a friend and it did not disappoint. The room was clean, quiet, and comfortable. I would definitely recommend this hotel if you ever travel to Yakima! August 13, 2014
Rated 5.0 out of 5.0 by Holiday Inn not Holiday Inn Express Some confusion at check-in when my reservation (real or imagined?) could not be located. Staff diligently searched their computer system and called the nearby Holiday Inn Express to check whether I had inadvertently made our reservation there rather than at this Holiday Inn. When we all gave up the search for a reservation, I requested a room on-site and was able to obtain the same room I thought I had reserved. Once checked in, all went smoothly thereafter. August 12, 2014
Rated 5.0 out of 5.0 Comfort of beds and pillows The beds and the pillows were extremely comfortable! I would like to know the brands and where I can buy them! Especially the mattress. August 11, 2014
Rated 5.0 out of 5.0 by Fantastic. No problems at all. Very clean. Staff friendly, etc. August 10, 2014
Rated 5.0 out of 5.0 by Modern, clean, and comfortable This hotel was very clean, new, and I had a very nice stay here. The room was big, the staff was attentive, and the room was quiet. I would stay here again. August 5, 2014
Rated 5.0 out of 5.0 by Clean room, great customer service Stay was nice, room was clean, excellent customer service. August 4, 2014
Rated 3.0 out of 5.0 by Hotel is wanna-be luxurious; lacking of expected HIE brand The building is very modern looking, but it lacks that welcoming atmosphere we have experienced before w/ most HIE hotels where we have stayed. There was no complimentary breakfast, NO microwave in our room, no complimentary coffee in the lobby; but there was a Kuerig coffee maker in room, which we didn't care for at all. The plus was the fenced, secured parking lot. Not sure why we didn't sleep well, because the bed seemed fine. We will not stay here again.... probably the other HIE in town on Pendleton st would have been more to our liking.... they have complimentary b'fast, complimentary soup for light supper Mon - Thurs, and complimentary cookies and milk in the evenings! July 31, 2014
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