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Rated 4.4 out of 5 by 94 reviewers.
Rated 4.0 out of 5.0 by Another Great Stay at Holiday Inn Yakima Overall very nice accommodations in terms of cleanliness, comfort and staff. I would recommend this hotel to anyone. The bar/lounge and restaurant is nice and as with the rest of the hotel the service was very good. They also have secure parking which is a nice feature. My only suggestion for improvement would be the addition of a breakfast inclusion with the room. September 2, 2014
Rated 5.0 out of 5.0 by Great Customer Service We had a pleasant experience and will definitely be back. September 2, 2014
Rated 5.0 out of 5.0 by Consistently Over the Top I am never disappointed with my stay here. Staff is pleasant, attentive and efficient. Room is clean, comfortable and quiet and a good nights sleep. Restaurant has great service, and good food. September 2, 2014
Rated 5.0 out of 5.0 by Lovely, clean room We just stayed one night, so didn't have time to explore the facility or take advantage of the amenities. We were tired from a long day of traveling and a late room-service meal was appreciated. The food was good and the service prompt. The bed was very comfortable and the room was clean and nicely decorated. September 1, 2014
Rated 5.0 out of 5.0 by PM NBCRV The staff was friendly, the facilities were clean and I truly liked the gated secure parking area at the hotel. August 31, 2014
Rated 5.0 out of 5.0 by Outstanding Front Desk Staff Staff was extremely friendly, professional and upbeat. Rooms were clean and comfortable. August 30, 2014
Rated 4.0 out of 5.0 by Great Hotel, restaurant was overwhelmed and under prepared I enjoyed my stay here while in Yakima for a training conference. It's very close to the convention center and in walking distance to a number of wine tasting rooms and restaurants which gave a lot of opportunities to unwind after our long days. The hotel staff, location, and amenities were all quite good. I was disappointed by the lack of preparation in the restaurant, though. We had an hour and a half window for lunch. The server/host seemed annoyed to seat our table of 5 because she had to put two tables together to do so. Then we waited a half hour for the one server to take our order for salads and sandwiches. We then had to wait another 20 minutes for the orders to arrive and they did not all arrive at one time. I understand that they were probably overwhelmed by lunch guests at one time from the attendees at our conference. There were probably just 5 people when we arrived, but there were probably another 15 who sought to eat there not long after we arrived. They should be used to having conference attendees being so close to the convention center. Yet, for most of the time we were there, there was just one server and a lot of rushing. We noticed a second server showed up half an hour later and a table that was seated 15 minutes after us received their food within 10 minutes. When our food did finally arrive, the soup was luke warm. I wished I had chosen to eat somewhere else. August 27, 2014
Rated 5.0 out of 5.0 by Best spot in Yakima Just minutes away from food, fitness, and shopping. August 26, 2014
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