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Rated 4.5 out of 5 by 255 reviewers.
Rated 5.0 out of 5.0 by Excellent, as usual. Very clean, very comfortable. I am always a bit of a penny pincher so I always think the price should be lower. But I tried other hotels of like and lower price, they didn't touch the cleanliness and quality of Holiday Inn. July 29, 2015
Rated 5.0 out of 5.0 by My top choice of hotel in Yakima. This was my second stay at this hotel and I will continue to choose to stay here in the future. The staff was friendly and helpful. My room was clean and comfortable. The hotel is well maintained and in a great location. July 29, 2015
Rated 1.0 out of 5.0 by Horrible Where do I start... Two people working the front desk, however only one was helping the guest. The female clerk totally immersed herself into paper work and would not even look up even though there were four other parties wanted to check in. Very poor and unprofessional display by their management team. Only one luggage cart available (and wheels not working right on top of that) Room had disconnected hooks on the door Inattentive bar waitress. Moved to dining area for dinner, but was ignored for 15 minutes. Ended up leaving for Olive Garden couple of blocks away. Overall, I am sure the management team and owners are not really connected with guest experience. It feels like this property is just another investment. There are number of other competing hotels nearby, which I am sure would have done a far better job than this particular facility. July 28, 2015
Rated 5.0 out of 5.0 by Outstanding Stay - Frequent Business Traveler Here This is the nicest hotel I have found in the Yakima area, and they have an outstanding rate. I really like the on-site restaurant and bar so I can choose to stay in and no have to go out to dinner at a restaurant when traveling on business. Beds are some of the most comfortable I have slept on. Updated appearance and nice furniture and décor add to a high-end hotel feel at a moderate rate. Right on the main street in Yakima, walking distance to downtown. A great local Brewery is a must to try if you enjoy that (Yakima Craft Brewing Company) and is right down the street. Lots of choices in Yakima, and this is the nicest I have found in traveling over 11 years to this area. Staff are very friendly, and help with anything needed. Gated parking lot is a nice feature, one not many hotels offer. Enjoy! July 27, 2015
Rated 4.0 out of 5.0 by One Night Stay The room was really nice, but the bed was too soft. The restaurant was really nice as well. My only problem was that I requested breakfast and never received it. They didn't charge me for it so I wasn't too mad about it. July 26, 2015
Rated 5.0 out of 5.0 by Great Comfort and Cleanliness I would highly recommend this hotel. The beds are very comfortable and the rooms are spacious and very clean. I thought it was a little spendy for the area. But it was in line with other vendors in the area. A great place to stay. July 25, 2015
Rated 4.0 out of 5.0 by Good place to stay If you want a nice place to stay for a great price, this hotel should be considered. Good central location in Yakima. July 22, 2015
Rated 5.0 out of 5.0 by Great Experience. I felt at home here. Great location. This place is at the heart of downtown and has easy access to all the major places in town. When we couldn't find a Chinese food restaurant who delivered I went old school and the staff delivered. They asked two other workers who had the best food in town and they wrote the address down and gave me guided directions to the place. Thank you to the staff. This was some of the best Chinese Food I have ever had. and thank you for keeping my room at 70 so I could cool off immediately after umpiring softball all day in 95 plus heat. Great place and great people too. I look forward to returning for the great hospitality. July 16, 2015
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