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Rated 4.4 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 by awesome experience We enjoyed the great customer service which really was superb. The rooms were very comfortable, service was excellent, and the food was outstanding. We received daily phone calls checking on our comfort and needs, and felt that the hotel really was there to give us the best in quality and personal service. We enjoyed time in the lovely pool and relaxed in the hot tub. The staff were the best I have ever encountered at any hotel. It was a lovely experience! September 11, 2014
Rated 5.0 out of 5.0 by Our stay was everything we expected with a comfortable room and bed The only disappointment we had was when the lounge closed at 9:00 p.m., both on a Friday night and a Saturday night. I can see closing at 9:00 p.m. during the week, but on weekends, the lounge should be open until at least 11:00 p.m. or 12:00 a.m. Thank you for your attention given to this matter. September 10, 2014
Rated 5.0 out of 5.0 Great place to stay. We had a wonderful time. The room was very spacious, clean and comfortable. They put out a breakfast buffet just for our convention and it was very nice. Had really nice and helpful wait staff. September 10, 2014
Rated 4.0 out of 5.0 by clean room nice staff over all a great place to stay. the internet was intermittent both days i was there and i did not have a microwave in the room like i usually do but a good stay none the less. September 10, 2014
Rated 4.0 out of 5.0 by Noisy rooms on North side The air handling units are placed too close to the hotel and the windows are not soundproofed. September 7, 2014
Rated 4.0 out of 5.0 by comfortable bed and clean/neat room the bed was very comfortable and the choices of either firm or soft pillow was a nice touch. Overall, a comfortable and relaxing room that was clean (an important factor for me). September 5, 2014
Rated 4.0 out of 5.0 by Another Great Stay at Holiday Inn Yakima Overall very nice accommodations in terms of cleanliness, comfort and staff. I would recommend this hotel to anyone. The bar/lounge and restaurant is nice and as with the rest of the hotel the service was very good. They also have secure parking which is a nice feature. My only suggestion for improvement would be the addition of a breakfast inclusion with the room. September 2, 2014
Rated 5.0 out of 5.0 by Great Customer Service We had a pleasant experience and will definitely be back. September 2, 2014
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