Rated 4.4 out of 5 by 52
Rated 4.0 out of 5.0 by GillesG Yanbu November 2013
Hotel and staff, Mohamed in dining room, fitness room and supervisor, dining room stewards, reception, mechanics, are all wonderful. Made me feel like I was on a cruise ship. Internet is terrible as I could not connect in the early evenings. Our team have been considering moving to another hotel for that reason. It is extremely important for us to connect with our family. If it is not fixed in our next trip, we will move to the Movenpik hotel in the new year.
We like the staff.
December 1, 2013
Rated 5.0 out of 5.0 by Schwenzo The best in Yabu
I was pleasantly surprised by this hotel when I stayed here on several occasions during November 2013. The staff was friendly and recognized me on my return visits. The food and staff at Jasmine restaurant were excellent on each occasion - great selection of food and all fresh produce. I tried alternative dining option at another branded hotel in Yanbu and was very disappointed, with service also unsatisfactory. I will definitely return to this hotel if I visit Yanbu again, and have no hesitation of recommending to other travelers. Well done to management and staff. Keep up the excellent work!
November 29, 2013
Rated 5.0 out of 5.0 by ashonline30 Home away for home!
Offlate my work brings me to Yanbu and the region quite often. I ahve stayed in all hotels in Yanbu. After I stayed at Holiday inn...I pretty much got hooked to the comfort and the warmth of the place.
The biggest liking is for the staff who makes you comfortable from the moment you step into the lobby and is on its toes to ensure your comfort till the time they see you off! Arif at the reception has gone out of his way to ensure that I have a comfortable room and am enjoying my stay. There were occasions when i had issues with the internet reception and was very promptly offered a better room suited to my liking.
The Hotel management also had a cocktail party for all the guests and I liked the management interacting with the guests taking direct feedback...pretty unique way to connecting and a differentiation.
There are issues with the internet speeds which I would request the hotel management to resolve and make better...
Other than that, I am pretty much a repeat visitor at the property and would highly recommend to anyone visiting Yanbu
November 25, 2013
Rated 4.0 out of 5.0 by Sytze Poor internet
As always in this hotel, the internet in the rooms is appalling, and nothing is being done about it, only false promises. Therefore, not suitable as a business hotel.
November 23, 2013
Rated 5.0 out of 5.0 by Ramy29 Second home
Really I feel every stay at holiday inn yanbu as my second home
From 1-Hot welcome from reception. Especially Mr. Aref
2-bell boy Susan
Restaurant jyel &Mr mohamed
I want to Thanaks all who support me
November 17, 2013
Rated 5.0 out of 5.0 by hatemsarddar055 Short get away
it was a short get a way from me and the family, and it was nice location to stay in peace away from the world, i would like to thank the hotel team and espically Mr. Arif from the reception for his nice and great services + Professionalism
November 10, 2013
Rated 4.0 out of 5.0 by Sherief Excellent Service
I've been to this hotel several times since the beginning of this year, perhaps totaling ~2 months. I've come to know most of the staff by name that it almost feels like I'm at home. The service is exceptional. From the front office and bell boys to the housekeeping and laundry guys. Excellent job over and over again.
November 10, 2013
Rated 5.0 out of 5.0 by Aboodi Nice friendly staff
Its the only IHG hotel in Yanbu but is quite good with very friendly staff.
November 10, 2013