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Rated 3.6 out of 5 by 148 reviewers.
Rated 5.0 out of 5.0 by Unexpected Upgrade Upon arrival, our room was upgraded to a suite at no additional charge. Presumably, this was related in some way to the renovations taking place at the hotel. This was a pleasant surprise, and we had a nice stay. August 18, 2014
Rated 4.0 out of 5.0 by Good service I normally begin work in the field very early so I appreciate the wake up call at 4:30AM and the in room coffee maker to get started. Both of these worked well in assisting me to get the work done for which I was there. Good work! August 17, 2014
Rated 5.0 out of 5.0 by Lancaster Holiday Inn- Amish country Nice hotel with great indoor pool accessible from your room. Children loved this! Free breakfast offered with stay and live music on Fridays. Close distance to Amish stores and sites. August 14, 2014
Rated 3.0 out of 5.0 Excellent Staff Though the hotel is older and badly in need of remodeling, over all my stay was good but only due to the absolutely wonderful, friendly, helpful staff. August 14, 2014
Rated 5.0 out of 5.0 by Clean room, comfortable bed, quiet sleep. Anytime I am in the York area this will be my hotel of choice. The room was clean and spacious. The bed was comfortable with a choice of pillow firmness. This was the quietest stay at a hotel that I have ever experienced. August 14, 2014
Rated 5.0 out of 5.0 by Welcoming We encountered a problem locating this hotel as there were no signs off the main road August 10, 2014
Rated 1.0 out of 5.0 by No Elevator Too hard to carry luggage up stairs- Stayed last month- forgot about elevator and remembered when I saw the stairs- too late to change the reservation August 3, 2014
Rated 2.0 out of 5.0 by Loud and dated This hotel is located in a depressed area next to a gutted mall. The hotel appeared to be closing and had kitchen equipment stacked outside back door in parking lot, The halls and rooms where dated and worn carpets stained and dirty. walls needed painting and plaster was cracked and chipping, the light was low and gave an eerie feeling in rooms and hallways, Security system to get in and out of building was broke, Pool area is set up for parties and they had a loud party when I stayed. There was also a party in the banquet room down the hall and you could hear it in the room. In addition, I could hear loud arguing in the room next to me and music and laughter from the other side of my room. July 31, 2014
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