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Rated 4.4 out of 5 by 294 reviewers.
Rated 5.0 out of 5.0 by friendly staff and great location This is an ideal location to meet up with friends. It has a good restaurant and a great pub opposite if you don't want the bus/taxi into town. We walked in and out of town during our stay. Tadcaster Road is a pleasant stroll and the hotel is perfectly placed to have the hustle and bustle of York on your doorstep but be just out enough to get away from that if you want to. We will definitely be returning again. Staff are very friendly and the rooms comfortable and clean. August 15, 2014
Rated 4.0 out of 5.0 by nice area staff could be a bit more welcoming, and a few more vegetarian dishes on menu. beds comfortable, but cleaning could be improved August 12, 2014
Rated 5.0 out of 5.0 by friendly staff great experience We had a relaxing comfortable stay where staff could not be any more helpful. Hotel was lovely and very comfortable. The one problem we did have was dealt with efficiently and never put a dampner on our stay August 12, 2014
Rated 5.0 out of 5.0 by good location for access to York Staff attitude towards guests excellent spacious seating outside when weather was nice scenery good August 11, 2014
Rated 4.0 out of 5.0 by Excellent Staff The receptionist was utterly professional and very helpful. Checking in took just a few minutes and her demeanor throughtout was friendly and happy. The room service was delivered within the timescales promised and the food was of a good quality. Checking out was swift and breakfast was standard but nice. Overall a comfortable stay, well done. August 11, 2014
Rated 4.0 out of 5.0 by A good example of the best of Holiday Inn Hotels The York Holiday Inn Hotel is in an excellent location, being on a good bus route only 10 minutes into town. There is an substantial free car park within the grounds. Our large corner room was an added bonus. Our visit coincided with an extremely hot period and the aircon in the room struggled to cope. The staff were always helpful. The free internet access although welcome, was rather slow. (I 'tethered' my PC August 5, 2014
Rated 5.0 out of 5.0 by Holiday Home I am a frequent visitor to the Holiday Inn and never come away disappointed. I am always greeted with a warm and friendly welcome. The staff make my stay and are the reason I keep returning to the hotel. They are attentive, courteous and treat me like an old friend. They are well presented, well-mannered and always happy to go the extra mile. The staff that stick out are: Hayley and Jack (nights) on reception, Beth. Lizzie, Jake and Kristy. Darren the duty manger. Thank you!! The hotel itself is set back from the busy road and as a seventies look about it. The food is limited and you can tell most of it is frozen or comes from the micro-wave. I am sorry to say anything negative about this hotel as it’s the one I spend most of my time in away from home but do believe the food as room for improvement. Regards, Dean August 4, 2014
Rated 5.0 out of 5.0 by Nice room, good bar and restaurant Very friendly staff, good food and comfy bed. very efficient staff. Only minus was it was a very hot few days and the air conditioner didn't cope very well but the weather was extremely hot. August 2, 2014
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