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Rated 4.4 out of 5 by 370 reviewers.
Rated 3.0 out of 5.0 by Disappointed We booked 3 weeks in advance and had what we thought was a very good deal. We also upgraded for £15 per night. We were very disappointed with the upgrade room we were given. The bathroom is just too small. We found it very uncomfortable. If we had known how small this bathroom was we would never have upgraded. The drinks were very expensive. There is an excellent pub/restaurant across the road which serves very good food at reasonable prices. A lot of your guests seem to go there. The atmosphere is also much better. This is our second visit to this hotel. We thought it was very good first time but we're disappointed on this visit. November 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed Staying in your hotel is nice experience for me. I will recommend your hotel to my friends. November 17, 2014
Rated 3.0 out of 5.0 by Nice and clean Nice comfortable place to stay, only downside is the menu could get repetitive after a couple of weeks. More specials are needed to vary the menu. November 17, 2014
Rated 5.0 out of 5.0 by Excellence with a capital "E" A brilliant place to stay, staff were brilliant as was everything else to do with the hotel. It was also a privilege to join all the staff in the lounge on Remembrance Day and observe the 2 minute silence with them all. We would definitely recommend this hotel and staff to everyone and not forgetting York itself. November 15, 2014
Rated 5.0 out of 5.0 by Comfortable stay and excellent breakfast We received a friendly welcome on arrival and found our room to be warm and cosy with all the facilities you'd expect. We couldn't fault the level of cleanliness, excellent shower and the comfortable bed. The buffet style breakfast in the relaxing surroundings was delicious with a large selection to choose from and being able to check out at 12pm meant we didn't have to rush. We would definitely visit again. November 12, 2014
Rated 4.0 out of 5.0 by good stay did the job :-) the staff were excellent and made a pleasant stay November 12, 2014
Rated 4.0 out of 5.0 by Holiday Inn, York. One night business stay, hotel was as expected. Satisfactory. November 11, 2014
Rated 5.0 out of 5.0 by Trip to York My husband and I stayed in the Holiday Inn at York. Staff were friendly and helpful, from the moment we arrived, informing us about the hotel, and places to visit in York. Our room was pleasant, although the room could have been bigger, (I tried to upgrade but there were no rooms available) the room was well presented, and very clean. I asked when booking for two single beds and extra pillows, which were both provided, which is not always the case in hotels, even when you make a point of asking. We ate our evening meal at the hotel,which was very good quality, well cooked and presented, as was the breakfast the next morning, although the breakfast could have been hotter. Our experience of this hotel was very pleasing and we had a very enjoyable stay. November 10, 2014
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