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Rated 4.4 out of 5 by 320 reviewers.
Rated 5.0 out of 5.0 by Comfortable Excellent hotel where I regularly stay. Close to bus transport or racecourse/riverside walk of 30 mins to City Centre. Bathroom recently upgraded unlike previous stay. Air Conditioning throughout hotel and bedroom very welcome as 28 outside. Good breakfast and very pleasant garden restaurant, with choice of areas to sit outside if good weather July 28, 2014
Rated 5.0 out of 5.0 by Great hotel We highly recommend this hotel. We stayed here for four nights July 2014 and we found not one single thing we could possibly have complained about. We were very pleased with everything from the quality of the breakfast to the standard of cleanliness of the guest room. The hotel is great value for money and very well operated. July 28, 2014
Rated 3.0 out of 5.0 by Was it Worth the Money? If you planned to accommodate a whole team in an up-grade executive room, the bed would have been wide enough. If you wanted to admire the beautiful tree tops screening the almost constant passing traffic there were two sets of sliding screens to grapple with before you could find drapes or opening windows. Why does anyone want or need such a massive TV screen or huge revolving desk chair in a room with so little floor area and even less in the en-suite ? How mean to charge for Wi-Fi connection for short stay leisure visitors. However, a very convenient location and attractive well maintained grounds and pleasant helpful staff. July 27, 2014
Rated 5.0 out of 5.0 by Why stay anywhere else? A good centrally located hotel with ample free car parking facilities and space. Good service from friendly staff who are always willing to help. Breakfast is okay, nothing to shout about but there is sufficient variety to kick off the morning. Beds are comfortable with a choice of hard and soft pillows in a firm bed. July 26, 2014
Rated 5.0 out of 5.0 by very quiet excellent hotel,have recommended it to friends. bar prices excessive the only down-side. July 23, 2014
Rated 4.0 out of 5.0 by Good Value for Money Good value hotel approx 10 mins from York City Centre July 21, 2014
Rated 5.0 out of 5.0 by A good nights sleep This hotel was well up to their standard,clean,quiet and comfortable. July 19, 2014
Rated 5.0 out of 5.0 by the bed was great and so was the staff I was so impressed of the hotel it was great and I will allways try to book in to a holiday inn July 17, 2014
Rated 4.0 out of 5.0 by quick break very pleased with the experience - not having stayed in a holiday inn before July 15, 2014
Rated 4.0 out of 5.0 by A consistently good stay This is the 4th time we have stayed here and the good standard of service has always been the same. The only negative this time was the breakfast was not up to its usual standard on the first morning. After that everything was good. Comfortable and clean room and very helpful Staff. We look forward to our next stay. Keep up the good work. July 14, 2014
Rated 4.0 out of 5.0 by Good standard and value The usual good Holiday Inn experience. Could have done with different pillows and the air con was faulty but as only stayed one night didn't worry. Otherwise all was very good. July 10, 2014
Rated 5.0 out of 5.0 by Excellent Excellent stay in a very clean, quite room. Quick check in and very friendly staff through out the hotel, great breakfast choice too. Ample parking with lovely walk into York through Rowntree Park. Hotel next to racecourse via Cherry Lane. Great stay for the Tour de France weekend! Would recommend. Pet friendly too which is a bonus as we have 2 dogs. July 9, 2014
Rated 5.0 out of 5.0 by Schöne Umgebung und ruhige Lage Sehr ruhige Athmosphäre im Hotel, "englisches" Frühstück war hervorragend, großes Doppelzimmer als Einzelzimmer mit Verbindungstür zur Reisepartnerin und ein sehr gutes Fernsehgerät. July 8, 2014
Rated 5.0 out of 5.0 by Lovely stay This is a very good hotel. Breakfast excellent. Perhaps would be good to change evening meal menu a little. ie have some specials on each night Excellent disabled parking Only complaint we had was size of bathroom We were in room 312 and bathroom you could hardly move in This was very difficult for my father who had a vision problem July 8, 2014
Rated 3.0 out of 5.0 by Awful dinners The evening meals, particularly the main courses, were a disgrace. We had to queue for a selection of three poor main courses - e.g. a dry, over-cooked piece of chicken, or a stewed piece of salmon - and we weren't allowed to have more than one choice, The vegetables were stale and had obviously been cooked long ago. The sauces were a joke. It reminded me of a 1980's Harvester restaurant, not an expensive modern Holiday Inn. July 7, 2014
Rated 5.0 out of 5.0 by Reception Had a couple of problems with the room (entirely my fault - a "Please clean room" sign hung the wrong way round meant the room was not cleaned July 5, 2014
Rated 4.0 out of 5.0 by An enjoyable visit Enjoyed our stay. Very handy bus stop to get into the city. Poor choice however for the evening meal although the restaurant staff were very nice. Pity there wasn't more attention given to cleaning the tables properly as they were always sticky. The room was nice and spaceous with a nice view. There was a problem with the A/C in the second room we had booked. Although this was dealt with promptly when reported it was felt that more of an apology for the inconvenience should have been forthcoming. July 4, 2014
Rated 4.0 out of 5.0 by easy access into centre of York Really well located hotel within 30 minutes walking distance to the Micklegate. On a very frequent bus route for those wishing not to walk into the town. Next to York Race Course for visitors interested in this sporting activity. You will never be bored visiting York - there is just so much to see and do. July 3, 2014
Rated 4.0 out of 5.0 by Comfortable room and good service A brief but enjoyable stay. The room was comfortable and the breakfast was excellent. Would be happy to stay here again. July 2, 2014
Rated 5.0 out of 5.0 by Great stay From the moment we walked through the door the staff could not do enough for us. July 1, 2014
Rated 5.0 out of 5.0 by Very pleasant stay I would recommend this hotel and being convenient location, easy to park if coming by car, very good service, food and accommodation. July 1, 2014
Rated 5.0 out of 5.0 by Great service Excellent service provided by all staff. Hotel was very clean with plenty of amenities if needed. Food was good, the breakfast buffet style was always kept well stocked up by the restaurant team. Reception staff were very helpful. We will certainly be returning to this Hotel in the future, One small criticism the bathrooms are on the small side only room for one at a time!! July 1, 2014
Rated 5.0 out of 5.0 by Great comfortable room I have stayed at this hotel previously without any problems. This year everything was even better than my previous stays being allocated an excellent room with a king size bed. the quality of food in the restaurant has improved although still priced a little on the high side. Breakfast was still its usual high quality. June 30, 2014
Rated 5.0 out of 5.0 by Comfortable stay This hotel is very well situated, near York town centre, with bus service every 5-6 minutes just outside. There is ample parking for cars . The staff at the reception is very knowledgeable, ready to help and very friendly. Our (executive) room was big, very comfortable and included a fridge, very useful in hot weather. The shower was very powerful and very easy to use. The restaurant was of good quality, and our waitress was very helpful and friendly. The breakfast was good. We loved our stay and would not hesitate to recommend this hotel to anyone. June 29, 2014
Rated 5.0 out of 5.0 by A good choice for our stay... The hotel is quiet and relaxing.staff welcome you and are very pleasant.We enjoyed good breakfasts on the 3 mornings we were there. We were pleased we were able to bring our little dog.Thankyou for a nice weekend. June 28, 2014
Rated 5.0 out of 5.0 by Good as always Good as always Have stayed here on a large number of time , does nt disappoint June 28, 2014
Rated 5.0 out of 5.0 by Great hotel and meeting venue This has got to be the friendliest hotel I have ever stayed in. All the staff were happy and smiling and couldn't do enough for all guests. I stayed for 3 days as I was running a Training course there also and so enjoyed the conference hospitality too. It would be very difficult to criticise the service all round. It is at this time that I wish I had remembered individual staff names, but just a couple (excuse my spelling if wrong) Caro who looked after us in the meeting rooms, friendly, efficient and just generally a nice guy. Kristy in the Bar/ Restaurant. All the girls and the young man on reception, the Duty manager et al. Thank you all, this is my hotel of choice in York in future! June 28, 2014
Rated 5.0 out of 5.0 by Comforable and good service We have stayed at this location before. We find the hotel ideally located as a base in order to visit Yorkshire and the Dales. A lovely holiday. Thank you. June 27, 2014
Rated 4.0 out of 5.0 by Great breakfast and staff Overall experience good staff very good also breakfast was very good. Bedroom on the small side and also decor seemed dated. No SKY sport in your room for the price you would expect it. June 26, 2014
Rated 5.0 out of 5.0 by : Comfortable bed and great service. I had room 20 on the ground floor, so it was convenient for the bar and the dining room areas. There was plenty of flexibility on when to dine and the food was excellent. My room was neither too hot nor too cold and I slept well each night during my five day stay. June 24, 2014
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