Rated 4.3 out of 5 by 185
Rated 4.0 out of 5.0 by RonTom Relaxing time
Had a good couple of nights relaxing here. No complaints but the interior is starting to show its age and a bit of modernising wouldn't go amiss.
September 28, 2013
Rated 5.0 out of 5.0 by Doxie Disabled bathroom moans!I
Unfortunately the floor surface was too hard and slippery. I would prefer the plastic variety of rinse cups as the glass ones caused me grave concerns. That said both the bathroom and bedroom were a well appreciated size.
September 25, 2013
Rated 3.0 out of 5.0 Pity about the WiFi
Very comfortable and clean down to the choice of soft or hard pillows. It is a little away from the town centre (40 min walk to the Minster) but is well served by buses.
Sadly I won't be back as the minimum charge of £19.95 for WiFi access to emails is excessive - I don't want to download films so why do I have to pay for doing so?
Way out of line with competitors here, this charge is antedeluvian - a pity.
September 22, 2013
Rated 5.0 out of 5.0 by ScrumpyJack Very Relaxed Stay
Was staying at the holiday in York for a training course and found my room very comfortable and clean and well stocked with everything I could need. Reception staff were extremely friendly and helpful as we're the bar and restaurant staff.
Breakfast was plentiful and very good.
September 21, 2013
Rated 4.0 out of 5.0 by oliver2222222 good stay overall
the room was perfect and food in the restruant nice however the service in the restruant was very slow even though we were one of the only people in. Also a service charge was added to my bill even though I was a table of only 3 and the service was bad.
September 21, 2013
Rated 5.0 out of 5.0 by Tourist27 Lovely welcome.
We were greeted by Hayley on the desk and this is the second time this has happened. She is always cheerful and a pleasure to talk to my wife and I were upgraded which was a nice treat and she warned us that breakfast would be very busy early because of three coach parties that were staying .A very pleasant stay.
September 21, 2013
Rated 4.0 out of 5.0 by sheil Exellent Breakfast
Myself and two adult daughters stayed overnight whilst visiting York. We had booked through an agency who had been aware we were three adults, reception staff said that the room was booked for two only and that there would be an extra charge, we disputed this and the receptionist handle this with dignity, smiled and handed over our keys. we had a lovely stay, room big enough and very clean, welcoming staff, breakfast very good 'help yourself'....freshly cooked, would return again! however some may find it a little outside of York nearer to the racecourse.
September 5, 2013
Rated 3.0 out of 5.0 by Ogreatbhagwan Could have been better
This was our forth Holiday Inn stay in 4 weeks. All the other experiences were better. I think we just had an out of character moment. the room wasn't prepared for three people. The bathroom wasn't adequately cleaned. No third cup or towels. No milk for tea and coffee. The sofa bed was abysmal
September 4, 2013
Rated 4.0 out of 5.0 by jomc28 Enjoyable stay
Staff very helpful and polite on arrival and everything after was very good. Room clean and comfortable, lovely hot water and having a little one the buffet breakfast with pancake machine a wonderful idea
August 31, 2013
Rated 5.0 out of 5.0 by Gavbo1 Once again fantastic
We've stayed here on numerous occasions on visits to York. Here you will find plenty of parking spaces, FREE, as you'll find parking in York extremely expensive. It's around 2 miles from the centre of York but is easily reached by a cab or bus. The hotel has nice surroundings and is peaceful. Breakfast is great, especially the pancakes & the evening meal is fine too. There is a nice pub across the road if you fancy a change and the food is really good there too, a very friendly place. We love York!
August 31, 2013
Rated 4.0 out of 5.0 by JCDHD Room a bit noisy.
We had to phone reception at 3.00 AM.
Guests where in the covered area making a lot of noise this had been going on for over an hour.
So I would not have a room over reception when we go again.
August 30, 2013
Rated 5.0 out of 5.0 by Trudy25 Nice Hotel Great Service
We have stayed at the Holiday Inn York many times. It may be a little out of town but a nice walk into the city - we usually end up with a taxi back though! Always quiet and relaxing, the way a hotel should be. The staff were friendly and helpful and nothing was too much trouble.
August 29, 2013
Rated 4.0 out of 5.0 by BIGAL2 Restaurant
FROM ARRIVAL UNTIL DEPARTURE THE STAFF WERE EXCELLENT. OUR ROOM WAS VERY COMFORTABLE AND KEPT CLEAN. IN THE RESTAURANT GEORGE, OF COURSE & JADE WERE FIRST CLASS.
THE ONLY NEGATIVE WAS THE FOOD :-
BREAKFAST , WHILST THE SELECTION WAS FINE THE FOOD WAS OVERCOOKED AND/OR STANDING FOR TOO LONG.
DINNER, WHILST THE FAYRE WAS WELL COOKED AND PRESENTED WE WERE DISSAPPOINTED THAT THE MENU DID NOT CHANGE DURING OUR 6 NIGHT STAY.
WE ALSO FOUND THE PRICING STATEGY RATHER STRANGE I.E. SUPPLEMENTS - RATHER WEIRD ;-
1 ITEM £4.75 PLUS SUPP.
2 ITEM £4.75 NO SUPP.
August 29, 2013
Rated 5.0 out of 5.0 by mago61 august bank holiday
we stayed in an accusing disbled facilities as have only recentlybecom
e disabled . the rooms were very clean and comfortable
.kelly and hayley at reception were extremely nice, as were all the staff
August 28, 2013
Rated 5.0 out of 5.0 by Westi Comfortable room, good food and excellent staff
a clean and comfortable room, the food was good value and fresh and the staff were polite and very helpful, plus free parking!
August 27, 2013
Rated 5.0 out of 5.0 by Emannah Regular visitor
As a regular visitor to this hotel I am always warmly welcomed and any requests as part of my booking are consistently met. The rooms are comfortable and spacious and I particularly like having a fridge in the room. I wouldn't stay anywhere else for my trips to York.
August 26, 2013
Rated 4.0 out of 5.0 by lamdin Nice and clean., but...
It would have been nice if that York Holiday Inn had the same policy as in the Sheffield one - i.e. complementary breakfast...
August 25, 2013
Rated 5.0 out of 5.0 by alfie21 pleasant stay
We stayed for 3 nights for a short break. We have stayed before and would recommend the hotel for cleanliness and friendliness of all the staff. We will certainly be staying again. Thank you.
August 24, 2013
Rated 4.0 out of 5.0 by SilverBeemer Nice location but expensive for what you get
The hotel is out of town but well served by buses and taxis. The building is a typical 1960s concrete block with clumsy new double glazed windows. The grounds were well kept and attractive. Parking was easy.
The reception staff were friendly and helpful.
We had an executive room which seems to offer a huge bed but little else. The bathroom was small, pokey and dated. The tiny heated towel rail couldn't possible cope with more than a medium towel for one. The air con was quiet and efficient.
Room service was quick and efficient although the tray left mid afternoon was still there at midnight.
The bar was poorly stocked (no Cinzano), very expensive and with an inexperienced barman who refused a customer a Bloody Mary on the grounds it was a cocktail. The customer finally got a vodka with tomato juice mixer!
The restaurant was bland and uninviting and very noisy. It was OK for the usual breakfast free for all. For dinner we went over to the Fox & Roman pub opposite and had a lovely meal in a warm cozy atmosphere. Quite a few other hotel guests seem to have the same idea! It was relatively cheap too!
I ordered the Sunday Times but on Saturday morning got The Sun and The Times (DOH!) I returned these unread but they still appeared on the bill, although quickly removed when queried by me.
My other gripe is the charges for WiFi in an executive room. Give us a break, every greasy spoon in town offers free WiFi.
Overall the stay was expensive when considering breakfast was extra! Holiday Inn needs to raise it's game if it wants to keep this Priority Club member
August 24, 2013
Rated 3.0 out of 5.0 by JACF Small bedroom and even smaller bathroom
First time we had stayed at the Holiday Inn chain and we were very dissapointed. The bedroom was small and the bathroom even smaller! The inner layer of the shower curtain was supposed to be white but it was a horrible discoloured yellowy colour. The bathroom smelt of stale dank water.
August 22, 2013
Rated 5.0 out of 5.0 by Trumpetman12 George is fantastic!
I have stayed here many times and always had a great experience.
August 20, 2013
Rated 5.0 out of 5.0 by Visitor93 Holiday Inn York
Exceptional value for money. Special deals for kids make a huge difference to the cost. Staff could not have been more helpful and especially the Restaurant Manager. Room was comfortable and had everything needed. Will certainly be back and recommend to others with young children as an excellent base for visiting York.
August 15, 2013
Rated 5.0 out of 5.0 by Ferara1 Spacious well appointed room
Great hotel, great rooms in very convenient location.
August 14, 2013
Rated 4.0 out of 5.0 by Gunghos0 Great Stay
I enjoyed the staff's courtesy towards ensuring I was comfortable and had what I required during my stay. The cleaning staff was efficient and friendly.
The Dining Room Captain was very friendly and tried to make you feel at home during my 3 week stay.
August 14, 2013
Rated 4.0 out of 5.0 by Cadbury Great service
Stayed with my daughter and mother, the hotel is a little dated and could do with updating but the staff couldn't do enough to help. The room was comfortable but I wouldn't say it was a deluxe, the tv didn't show what was on tv and the pay films wouldn't work I should have reported this but left it till check out, We were on the meal plan and found the menu quite restrictive and felt the meals were expensive for what you got.
But please don't let this put you off this hotel the above was over shadowed by how nice and helpful all of the staff at this hotel have been.
August 12, 2013
Rated 4.0 out of 5.0 by BIGG777 Not Bad, but the bathrooms are absolutely tiny
This hotel is fine with the exception of the bathroos, which are pathetic.
Food is good and hot, SKY TV, lovely bar staff parking is easy.
August 12, 2013
Rated 4.0 out of 5.0 by Rusty2013 Good location and great staff.
We have stayed here a few times, it has easy access from A1M. Only a short bus trip into the city centre although we walked it this time as the weather was great. Very friendly staff make you feel welcome.... even lent us a brolly just in case it rained!
At last.... free WiFi.... and now Starbucks as well... brilliant!
August 9, 2013
Rated 4.0 out of 5.0 by jan03 my stay in york
great place to stay in york not far from shops and places
hotel very good staff are very help the best holiday inn i have stayed in all good
August 8, 2013
Rated 5.0 out of 5.0 by Gail50 Ideal location for access to York Race Course
Excellent accommodation at amazingly reasonable rates. Will definately recommend to friends and family.
August 5, 2013
Rated 5.0 out of 5.0 by GilesGilesGiles Great service
What stands out about this Holiday Inn is the level of customer service. Particularly of note were Niki on reception, and George and Veronica in the restaurant at breakfast time.
The room - as well as the whole hotel - was clean, and well presented.
Will certainly consider this hotel when on business again in the future.
July 29, 2013