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Rated 4.4 out of 5 by 374 reviewers.
Rated 5.0 out of 5.0 by Great option to stay in York This hotel offers a convenient location to stay in York. Good restaurant and comfort in rooms. October 18, 2014
Rated 4.0 out of 5.0 dinner hotel was good for a stop over.breakfast was good.dinner was average,cold plates for a hot starter.main course steaks were served on a cold slate.room was very comfortable and warm. October 17, 2014
Rated 4.0 out of 5.0 by Recommended We stayed here because we were going to a show in the city centre. It's a good location, only a short taxi ride into the city. The hotel room was quite large, clean and the bed comfortable. We didn't dine at all but had drinks in the bar, which was priced quite reasonably. Would stay again. October 14, 2014
Rated 4.0 out of 5.0 by Comfortable Room and Excellent Staff Lovely Holiday Inn the Staff and the Great Service are what make this Hotel. Rooms are clean and Comfortable. Only a 10 minute drive or a 30 minute walk straight down the road to get into the centre of York. Hotel's location was Good as it was situated next to the racecourse so you didn't really feel you were too far away from anything. The only one downside is that the room we were staying, as i cant speak for the rest of the rooms, the decor was pretty outdated looked a bit like it was out the 70s/80s. I did not like the fact there was a adjoining door to another persons room so I felt there was not much privacy. This was a major downside for me. But overall great hotel and would seriously recommend! October 10, 2014
Rated 4.0 out of 5.0 by Weekend Break Comfortable hotel, but could do with a facelift. Good breakfast, polite staff October 10, 2014
Rated 4.0 out of 5.0 by great location, good service and friendly staff. Lovely hotel, feels you are in the country although walking distance from York centre. Beds are great. Hotel is welcoming and good value. Our first choice of hotel in York. October 9, 2014
Rated 5.0 out of 5.0 by Good all round experience I have stayed at Holiday Inns before and will continue to do so where possible. That's why I stayed here, they are always good October 8, 2014
Rated 5.0 out of 5.0 by Peaceful surroundings Hotel was clean and well presented, staff were friendly and helpful, breakfast was very good. October 5, 2014
Rated 1.0 out of 5.0 by staff attitude/management very poor and completely dis satisfied with the experience October 1, 2014
Rated 5.0 out of 5.0 by Comfortable room with excellent service. We've really enjoyed our stay in this Hotel, very good experience at the reception while checking in and out, helpful staff, restaurant also provided delicious food and offered very good service, felt really looked after. October 1, 2014
Rated 5.0 out of 5.0 by Lovely place to stay and meet friends. We stayed at this hotel for 3 to 4 days while attending a re-union of ex-work colleagues. All of the staff especially in the dining area we found to be wonderful, and the cleanliness throughout the hotel was to a very high standard. The buffet breakfast is of a very high standard and choice for every taste. We would certainly recommend this hotel as value for money and will definitely be staying here upon our next visit to the wonderful city of York. September 29, 2014
Rated 5.0 out of 5.0 by great service had a lovely stay at holiday inn, staff were very helpful and breakfast if booked in advance is very reasonable. only problem was that the room was quite cold when my husband asked at reception why the heating wasnt on he was told it wasnt switched on till october but when we checked out the recepionist asked if everything had been ok so told her about how cold i was and she said they could of supplied me with a portable heater, just wish they had told us that when we first said on the sunday night how i was then i wouldnt have had to sit in bed in a jumper and socks. would certainly go back though. September 26, 2014
Rated 5.0 out of 5.0 by comfortable easily accessible This hotel is readily reached from the city bypass, there is a good bus service into and from city centre. Once the rush hour traffic had abated I was able to reach the bypass via the A59 easily by following the road signs. September 25, 2014
Rated 5.0 out of 5.0 by Friendly, Welcoming Hotel Staff at the York hotel were very friendly and the atmosphere was relaxing and welcoming. September 24, 2014
Rated 2.0 out of 5.0 by Good room - shame about the restaurant this would have been a good stay except for the restaurant and bar experience. The breakfast quality was poor with the English breakfast being very greasy. Poached eggs turned up on 1 occasion as hard as gold balls. The dinner we had on 1 evening during the stay was over priced and not as described. We rewceived a full refund for both main courses. The bar has continuos football showing on 2 television screens - not good unless you are a football fan! September 23, 2014
Rated 5.0 out of 5.0 by An excellent experience I really enjoyed my stay and the quality of the service, cleanliness and comfort of the room and the friendly helpfulness of the staff couldn't be bettered. I'll be travelling a lot next year and will stay in Holiday Inns wherever I can. Excellent all round. September 21, 2014
Rated 5.0 out of 5.0 by Ukaramcons Reunion 2014 I organised a reunion for over 100 guests and all agree this was the best reunion they had attended. This was due to the friendly staff from the Holiday Inn and people of York. The staff went out of their way to make sure everything was in place when needed and the support given was beyond praise. Thank you to all the dinning staff, reception and to the Conference Manageress. Ukaramcons. 2014. September 18, 2014
Rated 5.0 out of 5.0 by helpful staff We had a good couple of days in this hotel and the staff were very polite and helpful September 15, 2014
Rated 4.0 out of 5.0 by weekend stay york As us usual our stay was comfortable with attentive reception staff who knew our names and preferences on arrival. The room on the 4th floor was quiet and maintained the standard expected if holiday inns. Regretfully the quality of the breakfast food was not to the usual standard expected of HI. September 12, 2014
Rated 5.0 out of 5.0 by Expectations fulfilled I usually stay at this Holiday Inn when coming to York it always lives up to my expectations hence the reason I come back. It is also very accessible for York City Centre as it is situated on good bus route into York. It is also within walking distance of York Race Course. I just park the car get on a bus and visit the City, very relaxing for me. September 9, 2014
Rated 4.0 out of 5.0 by Good location with easy access from A64 Bus stop near hotel with buses every 9-10 minutes into city centre so no need to take car. September 8, 2014
Rated 4.0 out of 5.0 by great value, pleasant stay this is the first time for me to visit york. the hotel is in the suburban area but very convenient to access with public transport. with friendly and efficeint staff, making my stay very pleasant and relaxing. September 8, 2014
Rated 3.0 out of 5.0 by A DISAPPOINTING BREAKFAST EXPERIENCE We have stayed at this hotel a few times before and have always been please, however we have noted that the last couple of times the quality of breakfasts has continued to decline. Last time there were no bananas and hen some were brought out they were what you would throw out as being out of date. This time the cooked was completely average at best, and the coffee was undrinkable. There was a lack of fruit and when my daughter pointed this out was told ' but there is fruit salad'. My daughter also asked for soya milk and the actual carton was brought out and she was stood over whilst she poured it on her cereal and it was then taken back ! The best summary would be from my other daughter : ' The best thing I had was coco pops' September 7, 2014
Rated 4.0 out of 5.0 by Good hotel Good hotel good location friendly staff ideal for going into york 5 quid in taxi or a steady half hour walk September 6, 2014
Rated 4.0 out of 5.0 by hallways and carpets were shabby could not get a double bed, I asked for one when I arrived and was told Iwould be contacted when one was available but after three weeks it never happened. Staff were friendly and well mannered, but it was not up to the usual Holiday Inn standard September 6, 2014
Rated 5.0 out of 5.0 by Happy at Holiday Inn Stayed for 3 nights with 2 young children. Highly professional and accommodating staff throughout. Lovely room with plenty of complimentary extras thrown in for the children. Beautiful breakfast. Children's lunch/dinner menu is varied enough, although basic. Plenty of places to eat nearby. Overall a great stay with super service and staff. Really felt like a holiday at the Holiday Inn. Look forward to returning again soon. September 5, 2014
Rated 4.0 out of 5.0 by Comfortable hotel Good quality comfortable hotel in convenient position for York. Good parking and good availability of buses to/from city centre. Friendly and welcoming staff who were very helpful. Make sure you book breakfast as part of the package as it is an expensive after booking option. However it is good. September 4, 2014
Rated 5.0 out of 5.0 by A very good stay - would return Another good stay at this very well located hotel. Good parking (free), bus across road into city. Recommended September 3, 2014
Rated 5.0 out of 5.0 by very friendly staff A home from home very friendly and efficient staff good food August 31, 2014
Rated 5.0 out of 5.0 by Overnight Stay Used this hotel as I was able to use my IHG Reward Club Points as most hotels in the area were full or were asking silly prices for a bed for the night. We were upgraded to an Executive Room. The bed was extremely comfortable. The TV is huge. The windows had wooden shutters and kept the light out for a fantastic nights sleep, The only draw back is the bathroom; it's tiny. Usable space is 4 foot by 3 foot. So there's no way of being able to share the room. The staff are very friendly and knowledgeable. August 30, 2014
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