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Rated 4.4 out of 5 by 391 reviewers.
Rated 5.0 out of 5.0 by Great stay From the moment we walked through the door the staff could not do enough for us. July 1, 2014
Rated 5.0 out of 5.0 by Very pleasant stay I would recommend this hotel and being convenient location, easy to park if coming by car, very good service, food and accommodation. July 1, 2014
Rated 5.0 out of 5.0 by Great service Excellent service provided by all staff. Hotel was very clean with plenty of amenities if needed. Food was good, the breakfast buffet style was always kept well stocked up by the restaurant team. Reception staff were very helpful. We will certainly be returning to this Hotel in the future, One small criticism the bathrooms are on the small side only room for one at a time!! July 1, 2014
Rated 5.0 out of 5.0 by Great comfortable room I have stayed at this hotel previously without any problems. This year everything was even better than my previous stays being allocated an excellent room with a king size bed. the quality of food in the restaurant has improved although still priced a little on the high side. Breakfast was still its usual high quality. June 30, 2014
Rated 5.0 out of 5.0 by Comfortable stay This hotel is very well situated, near York town centre, with bus service every 5-6 minutes just outside. There is ample parking for cars . The staff at the reception is very knowledgeable, ready to help and very friendly. Our (executive) room was big, very comfortable and included a fridge, very useful in hot weather. The shower was very powerful and very easy to use. The restaurant was of good quality, and our waitress was very helpful and friendly. The breakfast was good. We loved our stay and would not hesitate to recommend this hotel to anyone. June 29, 2014
Rated 5.0 out of 5.0 by A good choice for our stay... The hotel is quiet and relaxing.staff welcome you and are very pleasant.We enjoyed good breakfasts on the 3 mornings we were there. We were pleased we were able to bring our little dog.Thankyou for a nice weekend. June 28, 2014
Rated 5.0 out of 5.0 by Good as always Good as always Have stayed here on a large number of time , does nt disappoint June 28, 2014
Rated 5.0 out of 5.0 by Great hotel and meeting venue This has got to be the friendliest hotel I have ever stayed in. All the staff were happy and smiling and couldn't do enough for all guests. I stayed for 3 days as I was running a Training course there also and so enjoyed the conference hospitality too. It would be very difficult to criticise the service all round. It is at this time that I wish I had remembered individual staff names, but just a couple (excuse my spelling if wrong) Caro who looked after us in the meeting rooms, friendly, efficient and just generally a nice guy. Kristy in the Bar/ Restaurant. All the girls and the young man on reception, the Duty manager et al. Thank you all, this is my hotel of choice in York in future! June 28, 2014
Rated 5.0 out of 5.0 by Comforable and good service We have stayed at this location before. We find the hotel ideally located as a base in order to visit Yorkshire and the Dales. A lovely holiday. Thank you. June 27, 2014
Rated 4.0 out of 5.0 by Great breakfast and staff Overall experience good staff very good also breakfast was very good. Bedroom on the small side and also decor seemed dated. No SKY sport in your room for the price you would expect it. June 26, 2014
Rated 5.0 out of 5.0 by : Comfortable bed and great service. I had room 20 on the ground floor, so it was convenient for the bar and the dining room areas. There was plenty of flexibility on when to dine and the food was excellent. My room was neither too hot nor too cold and I slept well each night during my five day stay. June 24, 2014
Rated 4.0 out of 5.0 by Good Service, Friendly staff and good food. Been here many times over the years. Always enjoyed our stays and this time no different. Friendly efficient staff, good food, well presented. (Only gripe and this is a personal one) not keen on the chunky white mugs used for the tea and coffee, feel cups and saucers would be better especially for evening meal. Room a little tired looking but clean with comfortable bed. June 19, 2014
Rated 4.0 out of 5.0 by Great value with breakfast, champagne and chocolate included Holiday Inn provided great value for money for our weekend getaway. Greeted with Champagne and chocolates upon arrival in the room. Bathroom was a little cramped. June 18, 2014
Rated 5.0 out of 5.0 by Superb hotel This was an excellent choice of venue for our convention .Kate was always on hand to help and advise with regard to our booking .The convention room was 1st class and perfect for our needs .The lunchtime buffet could have been a bit more exciting than just sandwiches and we had to prompt for afternoon tea and coffee (we would have liked some biscuits with this !) . The hotel rooms were very comfortable and clean .I would recommend this hotel and would return there for another stay . June 18, 2014
Rated 4.0 out of 5.0 by Tadcaster Road York Good hotel in a good location with a very good breakfast, and the staff were very welcoming and friendly June 16, 2014
Rated 4.0 out of 5.0 by Given a moving bed again Given a wheeled bed again which moves when you sit on it to watch TV, the pillows disappear between the bed and wall. Was moved eventually! June 15, 2014
Rated 3.0 out of 5.0 by Nice room bad restaurant service Stayed for one night on business everything about the hotel was good apart from my dinner experience. Sat down at 20:30 and did not finish until about 22:15 when it wasn't even busy isn't good enough. Also had to ask for my drink twice. Wasn't happy. It was also very hot in the restaurant at breakfast time, uncomfortably so. June 15, 2014
Rated 5.0 out of 5.0 by mr felt a warm welcome from members of the check in staff, room was very relaxing June 10, 2014
Rated 3.0 out of 5.0 by Pillows really uncomfortable and evening meals worth giving a miss Needs some work to improve the evening meals and comfort of sleep. Rest of the service was good. June 8, 2014
Rated 4.0 out of 5.0 by Quiet Place on outskirts of City The hotel is quite a way out of town but does not take long on bus or by taxi. It is very quiet and is clearly well looked after. Staff were pleasant and helpful. Only issue I had was that the buffet breakfast seemed a bit dry and overcooked. June 8, 2014
Rated 5.0 out of 5.0 by Fantastic stay We have just returned from our stay in the Holiday inn York and we must say how fantastic it was. I booked 2 rooms for two families (2+2) and it couldn't have been any better than having a joining rooms! The package also included our 1st night evening meal and wasn't expecting it to be a 3 course meal off the menu. We couldn't fault a thing about our whole stay, the kids (all being under 9yrs old) had a lovely time, the staff were very friendly and helpful. We would stay here again and recommend it to anyone looking to visit York. The location was great for hopping on the bus into town and run till 11.30pm, just look for the number 4 bus! Only down point was having to pay for the wi fi June 7, 2014
Rated 5.0 out of 5.0 by Great stay at York Good hotel, helpful and friendly staff, very clean and pleasant surroundings. Comfortable bed, quiet and everything you could wish for during a leisure break June 5, 2014
Rated 5.0 out of 5.0 by comfortable hotel to relax in Have stayed many times always a pleasure will be back again next year June 3, 2014
Rated 5.0 out of 5.0 by Comfortable room - Comfortable room - Friendly staff - Good location ( for our visit requirements) June 2, 2014
Rated 4.0 out of 5.0 by Dated Not the most attractive Holiday Inn we've stayed in; due for a refurb! June 1, 2014
Rated 3.0 out of 5.0 by Convienient Reception staff make this hotel, they are ALL so helpful and plenty of car parking. As always breakfasts at the Holiday Inn are superb. All the usual refinements, but for the first time I have a couple of niggles, of which there was no point complaining as they are a long term fix. Firstly this was the smallest bathroom I have even used, almost akin to that of an aircraft. To close the door I had to straddle the toilet, or get in the bath, so did my fiancee. Room not cleaned properly and tea/coffee/sugar/milk was not replenished on one night, which meant a trip to reception late in the evening. Not keen on the sliding wooden screens. On the first night I did not realise until the morning that my partner had struggled to close them. A huge gap meant that sun came streaming in at around 4am. The next night I did my best to close them tighter, with some improvement. Holiday Inns may wish to reconsider this choice of blind. If you got bored with hotel dining, there were two pubs immediately outside on the main road. Both I can highly recommend. May 30, 2014
Rated 5.0 out of 5.0 by great weekend stay thanks to staff for making our wedding anniversary stay a real treat, card and gifts in room. the executive room was clean, tidy and comfortable, all staff very pleasant and nothing to much trouble, would stay here again.. May 28, 2014
Rated 4.0 out of 5.0 by Great Service, location and staff Regular customer at hotel but hotel never fails to surpass last visit. Stayed in other Holiday Inns but the York hotel is favourite due to polite friendly welcome received on every occasion! Special thanks for Beth, Kirsty, Riyaza and Dan for always going above and behond. Look forward to next visit. Dean May 28, 2014
Rated 5.0 out of 5.0 by Great stay! Perfect location on bus line into city (or drive in and park close to gate). Service was great, room was clean, large and comfortable. Breakfast was delicious. May 21, 2014
Rated 4.0 out of 5.0 by Excellent half board deal Stayed for May race meeting on d b b basis. Booked early for a good deal, food and accommodation where excellent,very polite staff , Although the hotel was fully booked it was quiet at night, so slept well, very handy for the racecourse at the bottom of cherry lane. Just waiting for next years offers to come on line May 19, 2014
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