Rated 4.6 out of 5 by 37
Rated 5.0 out of 5.0 by Britt86 Clean, Quiet, Modern...Easy!
I had a very pleasant experience this past weekend. It had a big city feel, very up to date & friendly staff. I will definitely be staying here the next time I'm in town.
October 23, 2013
Rated 5.0 out of 5.0 by Plasticman Staying in Yuma
Just completed another two week stay at the Holiday Inn in Yuma, AZ. As always, the staff was great, the room was clean and the air conditioner was relatively quiet. I'm there so much they are like a second family.
October 15, 2013
Rated 5.0 out of 5.0 by Kate16 Great view and comfortable accommodations
We arrived around supper time and were pleasantly surprised to find a restaurant in the lobby. The beds were comfortable and the room very clean. I am always grateful to find a fridge in a hotel room. Although we were right off of Interstate 8, the room was quiet and the view was great. I can't forget the friendliness of the staff. We did not get to use the pool.
September 22, 2013
Rated 4.0 out of 5.0 by Avenger2134 Great Staff
Long business stay, Staff was great. Have been coming and staying at this location for the past 7 years. The only issue I had with this stay was the television or cable reception in my room. Notified the front desk several times, I was told that someone would check it out, but the service/reception never got any better.
Restaurant service was excellent as always.
September 9, 2013
Rated 1.0 out of 5.0 by Desertdat Stay away if you need a/c
We stayed twice and one night we were up through the night because they had to keep coming in and re-setting the a/c. The next time the a/c was not sized for the room. Although it was a suite the a/c didn't make the room comfortable.
We've stayed here before but this was the first time during the summer.
September 6, 2013
Rated 5.0 out of 5.0 by Janise Great service
This group of people are always friendly, helpful, polite . I stay here often and it is always a pleasure
September 5, 2013
Rated 5.0 out of 5.0 by Jjd4no Long business Trip.
Long stay. Staff was very accommodating and helped make the journey easier. Great room service. Clean rooms. Always fresh.
Great resturant, great bar staff.
Couldn't ask for a better home away from home.
August 29, 2013
Rated 5.0 out of 5.0 by Colleen47 Great Service
I cannot say enough good things about the great service and comfortable rooms at the Holiday Inn in Yuma. Lori was a wonderful waitress. She knows All Things Yuma. I appreciated hearing her personal story and the cooking tips she gave me. What Lori did not know, Mitzi filled in. Eddie and Warren were wonderful. Gina gave me tips on local eateries-thanks for the Mi Rancho tip. Last but not least to the shuttle driver, who returned my daughter's phone to her when we were leaving the Yuma airport.
The only thing better than the staff was my experience in seeing my first great grandchild-the reason I came to Yuma.
Again, thanks for everything. I will be staying with you on my next trip to Yuma. I love ya'll
August 27, 2013
Rated 3.0 out of 5.0 by Andre85 review
Haven't received a gift for being a platinum member. For instance when I was in DC they gave me a gift BASKET! That's what I call a good customer service!
August 26, 2013
Rated 5.0 out of 5.0 by Simon1 Great service
I was here for two weeks on this trip and the service was fantastic. All the staff were great with nothing being too much trouble. The food in the restaurant is all of good quality with at least one daily special. The bar has a great friendly atmosphere with a large selection of drinks, a particular shout out to Mary for keeping my thirst quenched. The rooms are kept clean and cool and the beds very comfortable.
All in all another great stay at the Holiday Inn Yuma, and looking forward to my next visit whenever that might be.
August 8, 2013
Rated 5.0 out of 5.0 by blair527 Excellent Service over an Extended Period
While staying at Holiday Inn in Yuma intermittently over a period of 5 months, I came to know some of your hard workers. Jenny , Cheyenne , and LeAnn always greeted me by name and had my room key ready on arrival.
In addition, Mitzi and Lori always greeted me by name when I called down to order my egg white meat omelet with fruit and tea. My order was cooked to perfection by chef Carols every morning.
My rooms were always clean. The bed was very comfortable.
I wanted to let everyone know what a great staff you have!
They exemplify Excellent Customer Service!
July 23, 2013
Rated 5.0 out of 5.0 by 1964Skyrocket comfortable beds and quite
nice place to stop for a good nights rest either on the way to California or on the way back to Texas
June 18, 2013
Rated 5.0 out of 5.0 by AZHodag Yuma Stay
Great hotel and the staff is VERY friendly. Definitely recommend and will stay here again
May 30, 2013
Rated 5.0 out of 5.0 by pappy87 Great Hotel
I've been staying at this hotel for the last 6 years on TDY and have always had a good experience. The staff make this a great hotel.
April 24, 2013
Rated 5.0 out of 5.0 by ColorGeniu5 Great conference rooms. Very comfortable.
Staff was knowledgable. Room was clean. Great location and view atop the hill.
April 14, 2013
Rated 5.0 out of 5.0 by SKKY Wish I had more time!
The staff was friendly and I only wish I had more time to explore and enjoy the area and hospitality. I was there for a very brief stay for business, I would like to go back and experience the area and hotel for purposes other than the short business overnight!
April 1, 2013
Rated 5.0 out of 5.0 by Val56 Wonderful stay!
We originally booked into this hotel for one night but, shortly after booking in, we decided to stay for four. The staff was great and the room was comfortable, very clean and luxurious. We loved spending afternoons by the pool. We would walk down to the shopping centre with lots of eating establishments and shopping available. Definitely recommend this hotel.
March 26, 2013
Rated 5.0 out of 5.0 by TJH16 Staff and room
Great staff and comfortable room will be staying here my next visit
March 25, 2013
Rated 5.0 out of 5.0 by turkeybird Dropped in somewhat un-expectantly, Made the reservation on the run that morning.
Easy access on and off I-10. Plenty of restaurants in immediate area - Wow has this area changed in last 10 years!
March 6, 2013
Rated 5.0 out of 5.0 by Simon1 Great service
Had both a 8 night and a 5 night stay at the hotel in the last month and on both occasions the service was excellent throughout.
The staff are polite, kind and very friendly with nothing appearing to be too much trouble. Big shout out to Mary at the bar in the evenings!
The rooms are spacious, extremely clean and well equipped.
All round a great stay and a definate revist if i have to return to Yuma in the future.
March 2, 2013
Rated 5.0 out of 5.0 by RGSPHD Great staff
I have stayed here about 25 times in the past year.
OBVIOUSLY, I really like the place. It is always a pleasure to be greeted at the desk by people who are relaxed and friendly and remember, not only my name, but also all my preferences. I am beginning to relate to them as friends and associates beyond just staff members. Also, they regularly place me in rooms that are preferred by me... e.g. rooms that are right off the elevator and on the quiet side of the building. It's more like coming home than any other place I have stayed.
March 2, 2013
Rated 5.0 out of 5.0 by Micamur Holiday Inn in Yuma
The Holiday Inn in Yuma has always been one of my fondest memories. I love that hotel. I started staying there when it first opened up. It looks the same way today brand new. They take care of their customers.
I always look forward to having breakfast there "it's the best".
You'll never go wrong staying there. Whether you are there for business or passing through stay at the Holiday Inn you'll be glad you did.
March 1, 2013
Rated 5.0 out of 5.0 by wassa Great staff, very comfortable
Second stay at this Holiday Inn and it was just as good as before.
The staff are excellent, the rooms clean and comfortable and the bar is great. The location is ideal.
Will stay again.
February 12, 2013
Rated 4.0 out of 5.0 by mervin20 Recognition would have been thoughtful
hotel was emaculate, rooms were excellent, staff were friendly. As a whole, this holiday inn ranks in the top 3 holiday inn's that I have stayed in. My only complaint and the reason why I give this hotel a 4 star instead of 5 is that I was not recognized at all as a priority club member. I have stayed in over 30 different hotels the past year and as a Platinum member was not recognized, or given any "so called "Perks'. What is the purpose of spending money and comitting to a hotel chain if you dont even get recognized?
January 17, 2013
Rated 5.0 out of 5.0 by Cardsfan22 Always Top Notch!
I have been staying at this Holiday Inn every other week for work the past 4 1/2 years, and I absolutely love staying here! I am always extremely pleased with the customer service, which is above and beyond every time I stay here, and as a Platinum Priority Club member, I am always recognized as such, and upgraded and given the "perqs" of my status each time I stay. This Holiday Inn has truly become a home away from home for me, and I cannot say enough outstanding things about it! My room is always nice and clean, the food I order for room service is always delicious, and the amenities, including the workout room and business center are just always very clean and functional. Special kudos to all of the staff, but especially the afternoon/evening front desk shift, with a special shout out to Eddie, who is ALWAYS professional, friendly, and very much on top of his job! I would highly recommend this hotel for anyone just passing through or for an extended stay for business!
December 2, 2012
Rated 1.0 out of 5.0 by Bangkokrick Good Service at Bar
I do not know the young lady's name that works the bar, but she was very pleasent and provided good service.
November 4, 2012
Rated 3.0 out of 5.0 by cece59 Service
In my business travel I have stayed at several Holiday Inn Express. As a Priority Club member, I have been given recognition and provided explanation of "extras" offerred. This particular site failed to do so. In fact, the staff, Juanita, did not provide basic customer service and greetings. My daughter and I felt extremely slighted by this clerk. It wasn't until the 2nd day of my stay that I found out about the "extras" from another clerk.
I did mention my concerns to the other clerk and they offered their apology. I hope some type of action is taken in regard to this staff person because no one should be treated in this manner when we could spend our "hard earned" money at so many other hotels.
October 27, 2012
Rated 5.0 out of 5.0 by Carlos309 Amazing
As a business and leisurely traveler I spend approximately 90 percent of my year on the road and is by far the best hotel I stay at. The staff is friendly, extremely professional, and a perfect example for how every hotel staff should be. It is no surprise that year after year they remain The Award Winning Holiday Inn.
October 26, 2012
Rated 5.0 out of 5.0 by RicardoR68 Holiday Inn makes the Yuma visits all the more enjoyable!
I have been staying at this property, approximately 5x per month, for 4-years. The accommodations are comfortable and worth every penny; but more importantly, the staff are SUPERB! Without taking away from those I do not come in contact with during my stays, Eddie, Mary (restaurant), Dania, Jennifer, Juanita are fantastic employees - always willing to assist with a ride, amenities, dining suggestions, you name it! The attention to detail and how they address your concerns are never are highly professional. Kudos to the staff and managers!
October 23, 2012