Rated 4.6 out of 5 by 104
Rated 5.0 out of 5.0 by PUCCI OVERALL EXPERIENCE - EXCELLENT W/ ONE SUGGESTION!
WE HAVE STAYED AT THIS PROPERTY TWO WEEKS IN A ROW AND HAD PROBLEMS WITH THE A/C STOPPING TO FUNCTION AND THE ROOM REACHING A UNCOMFORTABLE TEMPERATURE. THE SECOND WEEK, WE CALLED THE FRONT DESK AND THEY CHANGED OUR ROOM AND THE A/C WAS FINE. THEY ALSO GAVE US DRINK TICKETS FOR OUR INCONVENIENCE. WE LOVE THIS PROPERTY AND WILL CONTINUE TO STAY THERE BECAUSE OF THE INCREDIBLE SERVICE AND COMFORTABLE AMENITIES & CLOSE PROXIMITY TO GREAT RESTAURANTS. JUST SUGGEST THAT THE A/C UNITS NEED SERVICING SO THAT THE ROOMS ARE ALWAYS COMFORTABLE TO STAY IN.
September 2, 2014
Rated 4.0 out of 5.0 by Pamusa Clean. comfortable with excellent service.... but...
Everything except the dining menu was excellent and I would recommend the hotel for someone without any special dietary needs.
I am gluten free and I would expect a hotel chain of this size to be able to accommodate this without suggesting I eat food wrapped in a lettuce leaf instead of with a potato dish or corn tortilla. It is easy to offer some gluten free options on a menu.
August 26, 2014
Rated 5.0 out of 5.0 by azgaucho1 Comfy in Yuma
The Holiday Inn Yuma is a wonderful hotel. It is very clean, modern, and the rooms are very roomy. The beds and pillows are very very comfortable as well. My family and I highly recommend this hotel.
August 26, 2014
Rated 5.0 out of 5.0 by mhel Eddie, Omar and Warren of Yuma Holiday Inn
eddie the best manager, omar and warren great staff, friendly and corteous. good job
August 24, 2014
Rated 4.0 out of 5.0 by Pamusa All top notch except dining menu
I would rate hotel as high standard except there were no gluten free options on the limited menu. I chose this hotel because it had a restaurant but none of the 3 potato based side dishes were gluten free. I would expect an hotel chain of this size to be a able to cater for my fairly common food intolerance. The chef could not offer me any alternatives as he seemed not too sure about what I needed. The waitress 'found' a potato that was then baked for me so I was able to bave a substantial meal. Apparently they do not have any raw state vegetables. However the hummus starter and the burger without the bun and the 'found' potato were delicious.
August 18, 2014
Rated 5.0 out of 5.0 by KDWELLS Great Hotel
I love the Holiday Inn Yuma, AZ. All the staff are wonderful. The rooms are clean and comfortable. I have stayed there three times and I have been pleased each time.
August 13, 2014
Rated 5.0 out of 5.0 by GhostRider_06 Always great service from the following Individual. Liz, Yolanda, Mary, Eddie, Ana, Briza and of Course Gena.
For the past 5 Years I have receive nothing but the best services from this staff. I travel at least 9 months out the year. All Holiday Inn should model the Yuma staff. They really make you feel at home and apart. I will say put the shrimp cocktail back on the menu.
August 12, 2014
Rated 5.0 out of 5.0 by Stan678 Comfortable stay in Yuma
I had a pleasant stay in this hotel. I travel for business quite a bit and having a comfortable place to rest after long days working is important. The staff at this hotel were always friendly, the room was clean and in good repair. The location was central to restaurants and the down town area of Yuma. I will be staying here in the future.
August 8, 2014
Rated 5.0 out of 5.0 by FrankDaTank57 Great Service
Great staff and an awesome hotel to stay at. The Bar had a great stock of alcohol and the bartender was great. Wish there were more gym equipment. And also wish there were more washers and dryers, it would've been nice if the other floors had them too, but overall this is the BEST Holiday Inn i have stayed at.
August 8, 2014
Rated 5.0 out of 5.0 by Travelsoften Clean. Staff were friendly.
Nice Holiday Inn. We enjoyed the chance to relax during a cross country trip.
August 7, 2014
Rated 5.0 out of 5.0 by H1960 Best Holiday Inn!
I have stayed here many times and have never been disappointed!
August 4, 2014
Rated 5.0 out of 5.0 by Guest - Dallas Great Hotel
I recommend this hotel w/great pride. Very clean, very nice staff. My family stayed there from July 18, 2014 to July 23, 2014. The maid staff is very nice. I have family in Arizona and will stay at this particular hotel again.
August 3, 2014
Rated 4.0 out of 5.0 by Jim316 Lighitng
Would much prefer the room to have a desk where on could conduct some work on their lap top instead of the round table that was in the room. Also, could use some better lighting to perform same.
August 2, 2014
Rated 5.0 out of 5.0 by william1969 Best In Yuma
I love this place and always stay here. I've never had a bad stay at this IHG property. The staff is awesome and the amenities are top notch.
August 1, 2014
Rated 5.0 out of 5.0 friendly
I am home only 140 days a year. Staff is very friendly and helpful. They make sure that I am taken care of and comfortable.
July 27, 2014
Rated 3.0 out of 5.0 by AmysK First time I have to complain
I will start off by saying the man who helped me was very helpful. I stay at this hotel regularly because it has always been consistent; however this time I did not find it so. First, the room I was supposed to be checked into a already had someone staying in it. Second, the room they checked me into after that room had an odor that was bad enough that it overwhelmed before I even stepped into the room. Finally, though they found me a room that was up to the expectations I have for this Holiday Inn. I will continue to stay here; but if this behind the scenes service continues, I will have to stay somewhere else.
July 27, 2014
Rated 5.0 out of 5.0 by Turbines jets One of the top 2 hotels I have staid in
I have been in many holiday inn brand hotels all over the world for the past 16 Years and this hotel is one of the top 2 hotels I have the pleasure to stay in. The all staff is very helpful, professional and courteous.
The rooms are very clean and the beds are very convertible.
But there is one thing that I was some what disappointed in is the breakfast, it was not very appetizing. But I this can be easily fixed!!!
I would strongly recommend staying at the Yuma AZ holiday inn on your next visit
July 26, 2014
Rated 4.0 out of 5.0 by Electric Jack Business Travel
Convenient location and accommodating staff to set up a meeting space with only 20 minutes notice.
July 22, 2014
Rated 5.0 out of 5.0 by Josie2 Clean room great service.
I highly recommend this hotel. The staff is courteous and friendly. Rooms are clean and spacious. The food is delicious and well priced. I was given a coupon for a discount for breakfast and kids under 12 eat for free. Kids have a variety of choices from the kids menu. The swimming pool, Jacuzzi and bathrooms in the pool area are very clean.
July 20, 2014
Rated 5.0 out of 5.0 by Plasticman Quiet air conditioner, great bed/pillows
I've been staying at this hotel for 4 years when I'm in town for business travel. I appreciate the friendliness of the staff and the changes made to improve the food on the menu. I also really enjoy the upgraded bedding (they changed out the pillows and other items in the room this year.
July 15, 2014
Rated 5.0 out of 5.0 by "Doc123" Reliability of service and comfort
Last year (2013) I had fifty stays here in Yuma. That should say a lot about the reliability of service and comfort that I experienced. This year I am continuing my regular choice of stays in Yuma. This is a place that you can count on for all that you would want in a home-away-from-home.
July 7, 2014
Rated 5.0 out of 5.0 by debye handicap availability
We were pleasantly surprised at the size of the room. We always seem to have trouble finding rooms that are not only accessible but large enough for an electric wheelchair to turn about comfortably. It would be so nice to find a hotel site that would be very clear regarding their facilities for handicap travelers. i.e if their rooms have "roll in showers" and to be able to book on line for those specific options.
June 23, 2014
Rated 5.0 out of 5.0 by CP84 Curteous staff and great location.
Enjoyed my stay here as always. I travel to Yuma several times a year for work and this is like my home way from home. Staff members are friendly and professional. Rooms are clean. And the location is very convenient. The bar / restaurant is definitely as nice touch also.
June 11, 2014
Rated 4.0 out of 5.0 by william1969 Great.... Except 1 Person
This place is awesome.... The staff is awesome except for 1 person who I see every time I travel here. I dont let this person stop me from staying here because the good out weigh the bad with them... But I just dont care for the methods and mannerisms of this 1 front desk clerk.
June 10, 2014
Rated 5.0 out of 5.0 by Jim bob jumpback Staying in the hill
This is a good hotel to stay when I come to work at Yuma. However, there is a smell in the room when I check in especially room 418. Beside it the time staying in this hotel was very pleasant
June 10, 2014
Rated 5.0 out of 5.0 by grantham Best staff you could imagine!
Very professional and friendly staff. Always clean and comfortable rooms. Great cookies too!
June 9, 2014
Rated 5.0 out of 5.0 by mhel corteous and good service
omar and warren are great and very accomodating, the staff, janitress and janitors are nice , great service, good job, kudos to holiday inn yuma staff
June 7, 2014
Rated 5.0 out of 5.0 by ajbbincubus Classy clean place.
Visiting a friend and didn't want to inconvenience his gf's family, so I stayed here. It was a little out of the way compare to the rest of the city of Yuma. When booking on my phone it was fast and easy. When I arrived in the lobby, front desk personal was very friendly, courteous, and professional. Within a matter of minutes I had my room card keys and a receipt in hand. Rooms we're very clean and room was a little cooler than I hoped for but everything was clean as it should be. Bed was good only cause, I prefer my bed to be firm but it was okay. Sheets were clean and the whole room was clean, quite, and felt very welcoming. Had a goodnight sleep. I know you can get cheaper rooms at Motel 8 and Super 8, but this was a very nice room to lounge and just chill. I will be considering this place again when I return to Yuma in the future.
June 2, 2014
Rated 5.0 out of 5.0 by Greenchiles So Comfortable...A Near Perfect Hotel
Comfortable...comfortable...comfortable! What more could you ask for? In nearly every category I can think of it was a superb visit (19 nights).
I slept great on their comfortable bed. The housekeeping staff was very professional, and my room and the hotel was immaculate every day. This also contributed to the hotel still appearing to be new.
I loved the full service restaurant that served a delicious breakfast starting at 5 AM.
I haven't been this happy with a hotel stay in a long, long time!
Thanks to the management...you're doing everything right!
May 20, 2014
Rated 5.0 out of 5.0 by Bapu Great staff
I visit this location quite often and I always feel like This is my second home
May 19, 2014