Rated 3.6 out of 5 by 200
Rated 4.0 out of 5.0 by aguada great service
Globally the hotel is OK.
However, there is a very important issue that I have mentioned many times to the management:
The ability of staff to speak english.
In my opinion IHG shall take care about the personnel find the way to send them to school to learn english. They work very hard to serve guests in a good manner but even they try to spesk english, they need much more for the good sake of them and for the hotel reputation.
February 3, 2016
Rated 4.0 out of 5.0 良好
February 1, 2016
Rated 3.0 out of 5.0 by Davie z Hard bed A/C did not work
Beds too hard on the executive floor. Air conditioning failed. Breakfast was great.
January 28, 2016