Rated 3.4 out of 5 by 105
Rated 4.0 out of 5.0 by Dr. Bansal Food and Tax
Although there was good variety of food at the breakfast, there were hardly any vegetarian (hot) options available, which is rather disappointing. I took one crossiont one morning and was astonished to find meat inside it- this is TOTALLY unacceptable!
Also, I found out that I had paid 15% and 5% tax in my room reservation, while my colleagues staying were not charged any tax. They told me that there is no TAX in China on hotel accommodation. When I raised this point to the hotel manager, she almost refused to accept my compliant but later gave me a slightly lower rate upon insistence from Chinese colleagues. If there is no tax in China, why customers are charged taxes- this is also totally unacceptable.
I sincerely hope that HOLIDAY INN would take appropriate measures to correct these serious matters. Simple saying "sorry" is not enough! Please let me know what would you do to correct these two serious matters that I was disappointed with during my stay at Holiday inn.
September 8, 2014
Rated 3.0 out of 5.0 by Simon369 staff service
no recognition for ambassador member
no arrangement for perference room type
no room upgrade
August 24, 2014
Rated 5.0 out of 5.0 by V8FSI 服务好，房间大
August 22, 2014
Rated 1.0 out of 5.0 by David3838 quick response, warm service
will come again.
but i have commnet on this survey. but couldn't I give short reveiw?
August 20, 2014
Rated 3.0 out of 5.0 Missing Points
I stayed in Zhuhai from July 15 to 21 for 6-nights, but was considered as non-qualifying stay. Why?
August 20, 2014
Rated 5.0 out of 5.0 by Mark2012 非常棒的商务酒店
August 19, 2014
Rated 2.0 out of 5.0 by Milktea not so good service
when I checked-in, reception was not able to check my member status due to some internet issue. And there was no newspaper delivered to my room.
August 11, 2014
Rated 3.0 out of 5.0 by JOJOP12 Room Facility
a) Hair dryer is fixed to the wall, make it non-flexible for drying.
b) Fixed shower heads, without flexible handheld shower heads.
a) Noise from neighboring rooms are easily heard. Closing of doors, kids running around, loud speaking guest.
a) Poor food preparation. Caesar Salad was soggy and oily.
August 10, 2014