Rated 3.5 out of 5 by 138
Rated 2.0 out of 5.0 by Rp111 gone downhill and management doesn't seem to care
I have been coming to Zhuhai for the past 4 years, about 4-6 times per year. I have noticed that the quality of service at this Holiday Inn has declined. My most recent stay from March 20-22 was probably the worst. 1) I checked in at 5pm and was told my room wasn't inspected so I had to wait. 2) no one recognize my status as a gold member and thanked me for my loyalty, 3) I was tired and asked for a room already inspected so I didn't have to wait. The room I got was worn. The carpets looked old and frayed. 4) I went to have a drink at the Irish bar. Nothing Irish about this bar and the service was horrible. There were only about 1 other group in the bar yet the service was slow and the staff was not attentive. They even ran out of peanuts!! The staff said they didn't receive delivery...it seems no one ordered supplies.
Unfortunately, there are no other international hotels in Zhuhai so this is the only choice. I just wished the management pay more attention.
March 26, 2015
Rated 4.0 out of 5.0 总体感觉：中等偏上一点点
March 24, 2015
Rated 3.0 out of 5.0 by Kevin008 服务差，酒店旧
March 5, 2015
Rated 5.0 out of 5.0 by Armin_Tamzarian Very nice and relaxing
The hotel is in a convenient location for shopping and you can walk to some parks and the waterfront in a short period of time. The staff was friendly and very helpful in showing me where to go in the city. One thing they need to have is more tourist information in English and bilingual (Chinese-English) maps. The room was very spacious and beautiful. I slept very well each night I was there.
February 25, 2015
Rated 3.0 out of 5.0 by we212121 地點還行,性價比低,服務一般,服務員沒笑容
性價比低,價格比較貴, 服務挺一般, 服務員沒笑容
唯一要說的是, 禮賓部的小伙子服務挺好! 交間時間幫我攔車不容易..
February 22, 2015
Rated 2.0 out of 5.0 by Ottawa_traveller Has to argue for upgrade
The hotel has an excellent location, the food is good, the room is clean. When check in, has to argue with front desk for platium elite member free upgrade, make the check in not a happy experience. Sounds the rule does not apply to this hotel. The service level is far from Shenzhen Longgang Crown Plaza.
February 21, 2015
Rated 5.0 out of 5.0 by Traveling Vermonter Bob The staff were very accommodating!
Great group of gentleman at the front door. There were alway helpful and friendly. The reception staff were also very helpful and polite.
February 19, 2015
Rated 4.0 out of 5.0 by Phoenixwd hello thanks for the effort
a nice hotel. but the service is OK. even though the service is good, but old hotel.
February 15, 2015