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Rated 3.4 out of 5 by 105 reviewers.
Rated 4.0 out of 5.0 by Food and Tax Although there was good variety of food at the breakfast, there were hardly any vegetarian (hot) options available, which is rather disappointing. I took one crossiont one morning and was astonished to find meat inside it- this is TOTALLY unacceptable! Also, I found out that I had paid 15% and 5% tax in my room reservation, while my colleagues staying were not charged any tax. They told me that there is no TAX in China on hotel accommodation. When I raised this point to the hotel manager, she almost refused to accept my compliant but later gave me a slightly lower rate upon insistence from Chinese colleagues. If there is no tax in China, why customers are charged taxes- this is also totally unacceptable. I sincerely hope that HOLIDAY INN would take appropriate measures to correct these serious matters. Simple saying "sorry" is not enough! Please let me know what would you do to correct these two serious matters that I was disappointed with during my stay at Holiday inn. September 8, 2014
Rated 3.0 out of 5.0 by staff service no recognition for ambassador member no arrangement for perference room type no room upgrade August 24, 2014
Rated 5.0 out of 5.0 by 服务好,房间大 升级到了角房,无论房间面积还是采光,景色都很不错。作为珠海唯一可选的IHG酒店,虽然价格上不是很有竞争力,但是软硬件条件在所有假日酒店里都可以算不错的。前台和礼宾部服务很周到。 August 22, 2014
Rated 1.0 out of 5.0 by quick response, warm service will come again. but i have commnet on this survey. but couldn't I give short reveiw? August 20, 2014
Rated 3.0 out of 5.0 Missing Points I stayed in Zhuhai from July 15 to 21 for 6-nights, but was considered as non-qualifying stay. Why? August 20, 2014
Rated 5.0 out of 5.0 by 非常棒的商务酒店 公司员工出差指定酒店之一,房间宽敞舒适,能提供报纸、无烟房等个性化服务,会议及餐饮也非常棒,会议室的设施需要进一步提升。员工服务非常热情,很喜欢一楼的爱尔兰酒吧! August 19, 2014
Rated 2.0 out of 5.0 by not so good service when I checked-in, reception was not able to check my member status due to some internet issue. And there was no newspaper delivered to my room. August 11, 2014
Rated 3.0 out of 5.0 by Room Facility Bathroom: a) Hair dryer is fixed to the wall, make it non-flexible for drying. b) Fixed shower heads, without flexible handheld shower heads. Room: a) Noise from neighboring rooms are easily heard. Closing of doors, kids running around, loud speaking guest. Room Service: a) Poor food preparation. Caesar Salad was soggy and oily. August 10, 2014
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