Rated 3.5 out of 5 by 143
Rated 2.0 out of 5.0 by pands03 hotel deteriorates
For more than 12 years i come to this hotel in Zhuhai. The only international hotel at that moment. I'm happy that they build a few more now. But the management of this hotel is not aware of this competition. The hotel is more and more going downhill. The last 5 years the hotel is going in high speed downhill. My experience from the last stay:
-no upgrade (normally a platinum member get an upgrade)
-i ask for a quit room, but they didn't understand it. My bed was placed to bathroom wall of the neighbours. Room change, but in the new room the airconditioning was not working, again room change and i ask for an upgrade. at least i got a better room. thank you.
I guess these days they save in the food. At breakfast various items where not re filled. bacon, bread, cheese, water, juice, glasses, spoons and nobody is aware of it. The service is comparing with a few years ago bad.
Also the gym is not safe anymore. Old equipment. Only they ordered 3 new machines for running and that's it. When you use the weight machines, everything is beeping and scratching. No maintenance.
Hopefully Holiday inn Zhuhai will upgade there service very fast, otherwise the Marriot get a few new customers in september.
I tried to complain but get as usual the same answer. The same answer what i see on the other reviews when they try to make the managemant aware of the downgoing hill hotel.....
April 29, 2015
Rated 3.0 out of 5.0 by ycrystal 服务最差的holidayInn
可能珠海只有这一家国际连锁酒店的缘故，珠海粤财假日服务一直差强人意。没有白金卡会员的问候，没有提前准备好check-in和房卡。所以的一切和local hotel几乎没有差别。 唯一的两点是酒店被子不厚，睡得比较舒服。
April 21, 2015
Rated 5.0 out of 5.0 by Flying Seahorse Excellent hotel
Holiday Inn Zhuhai is located in Jida area, about 5 minutes walk from duty free shopping mall, Carrefour and most importantly for coffee addicts: Starbucks ;-)
The staffs at the hotel are very friendly and paid very closed attention to details and were very helpful throughout my stay.
The rooms are getting a little bid old; however compared to other Holiday Inn facility is still world-class.
The breakfast was excellent with plenty of choices from Asian dishes to American or continental style breakfast.
A must stay for those traveling by Zhuhai!
April 18, 2015
Rated 5.0 out of 5.0 by nasdaq 房价大，设施和服务一如既往
April 16, 2015
Rated 1.0 out of 5.0 by SHWW 令人失望的酒店
April 3, 2015
Rated 2.0 out of 5.0 by Rp111 gone downhill and management doesn't seem to care
I have been coming to Zhuhai for the past 4 years, about 4-6 times per year. I have noticed that the quality of service at this Holiday Inn has declined. My most recent stay from March 20-22 was probably the worst. 1) I checked in at 5pm and was told my room wasn't inspected so I had to wait. 2) no one recognize my status as a gold member and thanked me for my loyalty, 3) I was tired and asked for a room already inspected so I didn't have to wait. The room I got was worn. The carpets looked old and frayed. 4) I went to have a drink at the Irish bar. Nothing Irish about this bar and the service was horrible. There were only about 1 other group in the bar yet the service was slow and the staff was not attentive. They even ran out of peanuts!! The staff said they didn't receive delivery...it seems no one ordered supplies.
Unfortunately, there are no other international hotels in Zhuhai so this is the only choice. I just wished the management pay more attention.
March 26, 2015
Rated 4.0 out of 5.0 总体感觉：中等偏上一点点
March 24, 2015
Rated 3.0 out of 5.0 by Kevin008 服务差，酒店旧
March 5, 2015