Rated 3.4 out of 5 by 109
Rated 3.0 out of 5.0 Missing Points
I stayed in Zhuhai from July 15 to 21 for 6-nights, but was considered as non-qualifying stay. Why?
August 20, 2014
Rated 5.0 out of 5.0 by Mark2012 非常棒的商务酒店
August 19, 2014
Rated 2.0 out of 5.0 by Milktea not so good service
when I checked-in, reception was not able to check my member status due to some internet issue. And there was no newspaper delivered to my room.
August 11, 2014
Rated 3.0 out of 5.0 by JOJOP12 Room Facility
a) Hair dryer is fixed to the wall, make it non-flexible for drying.
b) Fixed shower heads, without flexible handheld shower heads.
a) Noise from neighboring rooms are easily heard. Closing of doors, kids running around, loud speaking guest.
a) Poor food preparation. Caesar Salad was soggy and oily.
August 10, 2014
Rated 4.0 out of 5.0 by Ted Yockey Restaurant
Whenever using this hotel, I'm always appreciated for the hotel staffs great service. I can relax to say in every time.
However, I feel to sad for the hotel restaurant ( 4/F Chinese restaurant ) staff service level.
I have my favorite Chinese food, and I've enjoy to eat it whenever visit this restaurant.
But when I ask the staff for this very nice food, just say - " MEIYO~".Repeating again, but " MEIYO~" without confiormation.
I've strongly asked such staff to check the manager or kitchen, then finally ,I did eat for such great Chinese food at last.
No one want the typical Chinese local service level in Holiday inn. This point, I want to improve..
August 10, 2014
Rated 4.0 out of 5.0 by seen 員工服務流程有待加強
由於先前對貴酒店的印象好，故再入住! 但本次因有其他房客退房，誤報房號，導致客房服務人員連續兩次敲本人房門，以為本人已退房! 貴飯店為全球五星級酒店品牌，對於房客誤報房號應有一定的應對程序， 但為何會犯如此錯誤? 以至於前台人員又打來確認，還誤認本人姓名，當初登記入住的資料是虛應了事?
August 2, 2014
Rated 4.0 out of 5.0 by fujio comfortable room, bed and cleanliness
Even normal standard room is wide enough and similar to semi-suite layout. Room charge is reasonable and it's a great value to stay.
July 23, 2014
Rated 4.0 out of 5.0 by Peterfromhk Mattress a little bit hard
Can't sleep well , cause the mattress too hard for me , other things was great
July 9, 2014
Rated 4.0 out of 5.0 by zhuhai boy too cold
even turned off air condition, still room was too cold, almost catch cold.
June 29, 2014
Rated 5.0 out of 5.0 by Jinju 满意酒店
June 24, 2014
Rated 4.0 out of 5.0 by seen0422 Big room, Great location
This hotel has big room and location is good. It's easy for buying food or beverage.
But there is a problem! I'm a member of IHG, but I haven't get my credit point......
June 16, 2014
Rated 3.0 out of 5.0 by chi168 Patchy
The good points are the clean comfortable rooms. Friendly staff. Good manager.
The bad points are some refurbishment going on during my stay , very noisy hammering noise. Company should warn guests or move to quite rooms. Offered the last option to me after complaining 3 times.
The food is the worst I have had in a hotel by far. Very well presented buffet but some food cold. Tasteless , some rubbery and tough. Juices taste like squash . No wonder they are mostly empty.
It's a shame really could have been a great hotel to stay in.
June 9, 2014
Rated 5.0 out of 5.0 by MerciBM Excellent Hotel which I recommend to all international travelers
Bedrooms are fine.
Breakfast is top-level.
Service is excellent.
For my taste the bed is litlle too firm but I understand this is the case almost everywhere in China.
May 26, 2014
Rated 1.0 out of 5.0 by KimcheeMan Little Comfort, Little Rest
This was an overall awful stay. Let me count the ways:
1) The first night I encountered a mosquito in my room. After being awoken by 2 bites and buzzing near my ear, I called to the front desk and they sent someone who sprayed bug spray and left a mosquito repellent. I woke up an hour later to find the mosquito buzzing around so the front desk moved me to another room.
2) Second room was very large executive room and more importantly, with no mosquitoes! But the problem was that somewhere between 2 AM when I finally got to sleep and 6 AM when I awoke, the air conditioning broke. I woke up in sweat as the room temp was up to 26 degrees!
3) Second evening after I'm back to the hotel from the factory, I notify the front desk about the air con problem. They send someone to fiddle around with the air con keypad. The person brings me over to the vent so i can feel the air con flowing out. The only problem is that it is barely flowing any air at all!! They say the problem is fixed, I say it is not fixed but they can't understand my english.
4) Second morning I wake up with the room being 24 degrees when I wake up. WOW, that air con really worked in getting those 2 degrees cooler in the room!!! (that's sarcasm by the way).
5) Second morning I wake up I also have another bug bite (my 3rd by the way), but this time on my finger. This is not a mosquito bite and I still do not know what may have bitten me.
Thankfully I was checking out so I did not have to endure another night in this wretched hotel. This wasn't my first time at this hotel as I've visited Zhuhai multiple times previously, but I believe it was my last stay at this hotel.
May 23, 2014
Rated 5.0 out of 5.0 by Glen11 Great Staff
We have used other hotels in Zhuhai for the past 2 years and have recently started to use the Holiday Inn. We are Canadians that are doing some business in the local area so we need accommodation for 10 to 12 days a month. We find the staff very friendly, accommodating and helpful. The food is also fitting for our needs while we are here and find it very good. We will be very using this facility going forward.
May 10, 2014
Rated 5.0 out of 5.0 by Ken Zhong 珠海粤财假日
Free Night ，收获惊喜，舒适的环境，热情的迎宾，虽然酒店的配套有些老款，但是整体还是挺不错的。点赞
May 8, 2014
Rated 5.0 out of 5.0 by klee12 Nice , decent Hotel
It is a nice and decent hotel. comfortable bed, decent amenitites. I enjoy the stay.
May 4, 2014
Rated 3.0 out of 5.0 by sunny949 An average property which needs upgrading
Hard to believe that this is the best hotel around in Zhuhai. Hope the St.Regis property comes up soon. Gold Elite members are not recognized here at all. No upgrades were forthcoming too.
Surprisingly, the carpets looked cleaner than the last time around and the bathrooms too. Food and Beverage is not up to the mark. The waitresses during breakfast time are so disinterested in serving patrons.
April 28, 2014
Rated 4.0 out of 5.0 by Jimmy Zhu Mi Good hotel to stay in Zhuhai
Was on business trip for 2 days in Zhuhai & stayed in this hotel. Exterior looks pretty nice. Room is really spacious with good view from the window. Quiet at night so had good rest for my 2 nights' stay. Reception counter staff were friendly and were able to communicate in English very well. There's a big shopping mall within 5min walking distance so quite convenient if go shopping. The only drawback for my experience might be the Concierge service. I received unconcerned response from him when I was trying to ask his help to get a taxi for me... Overall, a good hotel to choose if you are staying in Zhuhai
April 25, 2014
Rated 5.0 out of 5.0 by Babu65 Great location and Service
Hotel is located in a nice and central location. Always enjoy staying at this Hotel whenever I make a business trip to Zhuhai.
April 23, 2014
Rated 3.0 out of 5.0 by Ripple 整体感受较差
April 21, 2014
Rated 5.0 out of 5.0 by Ted Yockey Great Service
It's a great service while my staying at Zhuhai.
But 1 point, want to say. I had used the room for 2 persons, but it's only one for Bathrobe....
Therefore, need to set the number of bathrobe accordance with booking..
April 21, 2014
Rated 5.0 out of 5.0 by Jinju 酒店房间宽敞、洁净、服务到位、酒店位置居城市中心，
April 21, 2014
Rated 4.0 out of 5.0 by Ken Zhong good stay
free for this night stay, if the benefit including breakfast, will perfect.
April 19, 2014
Rated 4.0 out of 5.0 by 商务出差 商务出差
April 17, 2014
Rated 5.0 out of 5.0 by 享受人生 享受生活
April 16, 2014
Rated 5.0 out of 5.0 by seague 整体不错
April 9, 2014
Rated 5.0 out of 5.0 by Glen11 Best Hotel in Zhuhai for business traveler I have found
IHG has better facilities in other parts of the world but when it comes to staying in Zhuhai I have found this to be the best property that caters to North American people. The Staff is very accommodating to make you feel welcomed, the rooms and food was above my expectations. I know they are working towards some renovations for updates but the rooms were very acceptable. One item that I would comment on is that the carpets in the rooms could use more attention to cleaning but I have brought this to their attention so expect this will be addressed before my next visit.
April 3, 2014
Rated 4.0 out of 5.0 by 享受生活 享受生活
April 2, 2014
Rated 5.0 out of 5.0 by Mark2012 位置优越，服务较好
March 31, 2014