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Rated 3.5 out of 5 by 114 reviewers.
Rated 5.0 out of 5.0 by 珠海唯一的ihg酒店 房间很大,位置各方面都不错,早餐很丰富超出预期,在珠海还是很推荐。走的时候把帽子拉在房间,第二天就帮我们顺丰快递寄回来了,谢谢! October 4, 2014
Rated 4.0 out of 5.0 by Food and Tax Although there was good variety of food at the breakfast, there were hardly any vegetarian (hot) options available, which is rather disappointing. I took one crossiont one morning and was astonished to find meat inside it- this is TOTALLY unacceptable! Also, I found out that I had paid 15% and 5% tax in my room reservation, while my colleagues staying were not charged any tax. They told me that there is no TAX in China on hotel accommodation. When I raised this point to the hotel manager, she almost refused to accept my compliant but later gave me a slightly lower rate upon insistence from Chinese colleagues. If there is no tax in China, why customers are charged taxes- this is also totally unacceptable. I sincerely hope that HOLIDAY INN would take appropriate measures to correct these serious matters. Simple saying "sorry" is not enough! Please let me know what would you do to correct these two serious matters that I was disappointed with during my stay at Holiday inn. September 8, 2014
Rated 3.0 out of 5.0 by staff service no recognition for ambassador member no arrangement for perference room type no room upgrade August 24, 2014
Rated 5.0 out of 5.0 by 服务好,房间大 升级到了角房,无论房间面积还是采光,景色都很不错。作为珠海唯一可选的IHG酒店,虽然价格上不是很有竞争力,但是软硬件条件在所有假日酒店里都可以算不错的。前台和礼宾部服务很周到。 August 22, 2014
Rated 1.0 out of 5.0 by quick response, warm service will come again. but i have commnet on this survey. but couldn't I give short reveiw? August 20, 2014
Rated 3.0 out of 5.0 Missing Points I stayed in Zhuhai from July 15 to 21 for 6-nights, but was considered as non-qualifying stay. Why? August 20, 2014
Rated 5.0 out of 5.0 by 非常棒的商务酒店 公司员工出差指定酒店之一,房间宽敞舒适,能提供报纸、无烟房等个性化服务,会议及餐饮也非常棒,会议室的设施需要进一步提升。员工服务非常热情,很喜欢一楼的爱尔兰酒吧! August 19, 2014
Rated 2.0 out of 5.0 by not so good service when I checked-in, reception was not able to check my member status due to some internet issue. And there was no newspaper delivered to my room. August 11, 2014
Rated 3.0 out of 5.0 by Room Facility Bathroom: a) Hair dryer is fixed to the wall, make it non-flexible for drying. b) Fixed shower heads, without flexible handheld shower heads. Room: a) Noise from neighboring rooms are easily heard. Closing of doors, kids running around, loud speaking guest. Room Service: a) Poor food preparation. Caesar Salad was soggy and oily. August 10, 2014
Rated 4.0 out of 5.0 by Restaurant Whenever using this hotel, I'm always appreciated for the hotel staffs great service. I can relax to say in every time. However, I feel to sad for the hotel restaurant ( 4/F Chinese restaurant ) staff service level. I have my favorite Chinese food, and I've enjoy to eat it whenever visit this restaurant. But when I ask the staff for this very nice food, just say - " MEIYO~".Repeating again, but " MEIYO~" without confiormation. I've strongly asked such staff to check the manager or kitchen, then finally ,I did eat for such great Chinese food at last. No one want the typical Chinese local service level in Holiday inn. This point, I want to improve.. August 10, 2014
Rated 4.0 out of 5.0 by 員工服務流程有待加強 由於先前對貴酒店的印象好,故再入住! 但本次因有其他房客退房,誤報房號,導致客房服務人員連續兩次敲本人房門,以為本人已退房! 貴飯店為全球五星級酒店品牌,對於房客誤報房號應有一定的應對程序, 但為何會犯如此錯誤? 以至於前台人員又打來確認,還誤認本人姓名,當初登記入住的資料是虛應了事? 這種錯誤本來應該在本人第一次反映時,即可避免,前台人員即刻清查本人房號及登記資料,即可查出是否為某人代訂,前台人員的教育訓練亟需加強! 雖然後續酒店大堂副理來電表示歉意,並敬贈水果,而本人也陳述本人立場,但IHG大中華區高層管理人員應注意此等問題。同時,本人寫這麼多意見,也無任何益處,也有待加強! August 2, 2014
Rated 4.0 out of 5.0 by comfortable room, bed and cleanliness Even normal standard room is wide enough and similar to semi-suite layout. Room charge is reasonable and it's a great value to stay. July 23, 2014
Rated 4.0 out of 5.0 by Mattress a little bit hard Can't sleep well , cause the mattress too hard for me , other things was great July 9, 2014
Rated 4.0 out of 5.0 by too cold even turned off air condition, still room was too cold, almost catch cold. June 29, 2014
Rated 5.0 out of 5.0 by 满意酒店 酒店各方面都很好,能够满足各层次人群的住宿和餐饮要求。希望公司SupplyChain部门,联系签署新的协议,以便公司员工有机会Enjoy。 June 24, 2014
Rated 4.0 out of 5.0 by Big room, Great location This hotel has big room and location is good. It's easy for buying food or beverage. But there is a problem! I'm a member of IHG, but I haven't get my credit point...... June 16, 2014
Rated 3.0 out of 5.0 by Patchy The good points are the clean comfortable rooms. Friendly staff. Good manager. The bad points are some refurbishment going on during my stay , very noisy hammering noise. Company should warn guests or move to quite rooms. Offered the last option to me after complaining 3 times. The food is the worst I have had in a hotel by far. Very well presented buffet but some food cold. Tasteless , some rubbery and tough. Juices taste like squash . No wonder they are mostly empty. It's a shame really could have been a great hotel to stay in. June 9, 2014
Rated 5.0 out of 5.0 by Excellent Hotel which I recommend to all international travelers Bedrooms are fine. Breakfast is top-level. Service is excellent. For my taste the bed is litlle too firm but I understand this is the case almost everywhere in China. May 26, 2014
Rated 1.0 out of 5.0 by Little Comfort, Little Rest This was an overall awful stay. Let me count the ways: 1) The first night I encountered a mosquito in my room. After being awoken by 2 bites and buzzing near my ear, I called to the front desk and they sent someone who sprayed bug spray and left a mosquito repellent. I woke up an hour later to find the mosquito buzzing around so the front desk moved me to another room. 2) Second room was very large executive room and more importantly, with no mosquitoes! But the problem was that somewhere between 2 AM when I finally got to sleep and 6 AM when I awoke, the air conditioning broke. I woke up in sweat as the room temp was up to 26 degrees! 3) Second evening after I'm back to the hotel from the factory, I notify the front desk about the air con problem. They send someone to fiddle around with the air con keypad. The person brings me over to the vent so i can feel the air con flowing out. The only problem is that it is barely flowing any air at all!! They say the problem is fixed, I say it is not fixed but they can't understand my english. 4) Second morning I wake up with the room being 24 degrees when I wake up. WOW, that air con really worked in getting those 2 degrees cooler in the room!!! (that's sarcasm by the way). 5) Second morning I wake up I also have another bug bite (my 3rd by the way), but this time on my finger. This is not a mosquito bite and I still do not know what may have bitten me. Thankfully I was checking out so I did not have to endure another night in this wretched hotel. This wasn't my first time at this hotel as I've visited Zhuhai multiple times previously, but I believe it was my last stay at this hotel. May 23, 2014
Rated 5.0 out of 5.0 by Great Staff We have used other hotels in Zhuhai for the past 2 years and have recently started to use the Holiday Inn. We are Canadians that are doing some business in the local area so we need accommodation for 10 to 12 days a month. We find the staff very friendly, accommodating and helpful. The food is also fitting for our needs while we are here and find it very good. We will be very using this facility going forward. May 10, 2014
Rated 5.0 out of 5.0 by 珠海粤财假日 Free Night ,收获惊喜,舒适的环境,热情的迎宾,虽然酒店的配套有些老款,但是整体还是挺不错的。点赞 May 8, 2014
Rated 5.0 out of 5.0 by Nice , decent Hotel It is a nice and decent hotel. comfortable bed, decent amenitites. I enjoy the stay. May 4, 2014
Rated 3.0 out of 5.0 by An average property which needs upgrading Hard to believe that this is the best hotel around in Zhuhai. Hope the St.Regis property comes up soon. Gold Elite members are not recognized here at all. No upgrades were forthcoming too. Surprisingly, the carpets looked cleaner than the last time around and the bathrooms too. Food and Beverage is not up to the mark. The waitresses during breakfast time are so disinterested in serving patrons. April 28, 2014
Rated 4.0 out of 5.0 by Good hotel to stay in Zhuhai Was on business trip for 2 days in Zhuhai & stayed in this hotel. Exterior looks pretty nice. Room is really spacious with good view from the window. Quiet at night so had good rest for my 2 nights' stay. Reception counter staff were friendly and were able to communicate in English very well. There's a big shopping mall within 5min walking distance so quite convenient if go shopping. The only drawback for my experience might be the Concierge service. I received unconcerned response from him when I was trying to ask his help to get a taxi for me... Overall, a good hotel to choose if you are staying in Zhuhai April 25, 2014
Rated 5.0 out of 5.0 by Great location and Service Hotel is located in a nice and central location. Always enjoy staying at this Hotel whenever I make a business trip to Zhuhai. April 23, 2014
Rated 3.0 out of 5.0 by 整体感受较差 这是我入住过的最差的一家假日酒店了。 酒店的地段还不错,但看不到明显的标示,不容易找到。 由于是我是积分兑换的住宿,前台告诉我无早餐,也只有双床房可以住,而且不提供免费网络,我在兑换时也没有得到这样的信息。 整个酒店从大堂到房间都弥漫着一股霉味,让人感觉很不舒服。房间虽然很大,但设施较少。 这个酒店让人感受不到其他假日酒店的那种氛围,不符合假日酒店的定位。相比较我后续在香港的假日快捷酒店的体验,简直判若云泥。 总体感觉这不是一家值得入住的假日酒店。 April 21, 2014
Rated 5.0 out of 5.0 by Great Service It's a great service while my staying at Zhuhai. But 1 point, want to say. I had used the room for 2 persons, but it's only one for Bathrobe.... Therefore, need to set the number of bathrobe accordance with booking.. April 21, 2014
Rated 5.0 out of 5.0 by 酒店房间宽敞、洁净、服务到位、酒店位置居城市中心, 但是,房间价格较高、没有乒乓球设施、房间配给优越会员的水果和欢迎酒水只给了一次,就没有第二次了,住的久了反倒觉得缺少点什么。 April 21, 2014
Rated 4.0 out of 5.0 by good stay free for this night stay, if the benefit including breakfast, will perfect. April 19, 2014
Rated 4.0 out of 5.0 by 商务出差 房间很大,也很干净,装修风格简约优雅,服务也很好,在珠海城市算是最好的酒店,基本每次出差都会选择这家酒店。 April 17, 2014
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