Rated 4.3 out of 5 by 347
Rated 3.0 out of 5.0 by RodgerThat Comfortable room but several hidden costs
The hotel room was neat and tidy on our visit. The reception staff was very annoyed and was not polite. This hotel does charge for parking which was not mentioned at the time of my booking. I reserved a double bed room for 4 adults which has breakfast included. I learnt upon arrival that the free breakfast was only for two adults and the rest have to pay for breakfast.
The room service did not clean our room on our second night of stay. Also the room service does not operate before 8 AM. Having to register to the holiday inn rewards program to get complimentary coffee and water on arrival is atrocious.
As I mentioned in the title, I cant complain about the cleanliness and comfort of the room. But please be transparent with your costs.
May 20, 2015
Rated 1.0 out of 5.0 by mkomlly washington Trip
Morning staff was excellent , Evening front desk was horrible, difficulty in communication and getting stuck in the elevator between 8th and 9th floor and having to call numerous times to get any action.
May 20, 2015
Rated 5.0 out of 5.0 by wuzz24y Great location
quiet neighborhood with restaurants nearby, close to metro. Wall A/C not responsive to changes; either too cold or too warm
May 19, 2015