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Rated 4.0 out of 5 by 190 reviewers.
Rated 1.0 out of 5.0 by Poor customer service No one is ever at the front dest or answers the phone. The food is cold with little to no taste. The staff seems unknowledgeable and unprofessional. February 3, 2016
Rated 1.0 out of 5.0 by Where is the staff? Never anyone at the front dest or restaurant. Poor customer service and don't have any professional integrity. February 3, 2016
Rated 4.0 out of 5.0 by Did not like pillows No H ot tub. Pool was ice cold . Pool room was cold..Needed to go front desk to get towels. January 31, 2016
Rated 4.0 out of 5.0 by Comfortable Hotel, slow breakfast Coming to Aurora for a sporting event, hotel was great overall except the breakfast experience. It took over 45 minutes to place order and get food with only one other table (2 people) there. Two other players showed up later, and looked at how slow it was. They have to stop by Panera bread on their way to the first match. Hotel room was nice and comfortable, and I got a great night sleep. I would possibly stay in this hotel next year due to the location, and just wouldn't be booking it with a breakfast option. January 25, 2016
Rated 5.0 out of 5.0 by Bar with the best service Checking into my room was very quick. People there are friendly. The bar is where everything happens at. They have the best bar friendly people you can think of Ray and Laura. The overnight lady is very well friendly and will assist you with all your needs or just keep you accompanied for those who are there by themselves. Also if you meet Corey at the bar, buy him a drink for me. MIke January 25, 2016
Rated 5.0 out of 5.0 by Great Staff and Nice, clean and secure location the Staff was excellent and the hotel was very clean and the location felt very safe January 22, 2016
Rated 5.0 out of 5.0 by Great Location and Value Came to Aurora for a business meeting and had a great stay at this location. Very friendly front desk staff and not any issues at all during my stay. Great location for dining and shopping. I will definitely stay again! January 21, 2016
Rated 2.0 out of 5.0 by Great Place to Visit ? I've left an extensive amount of information needing to be reviewed. This hotel needs guidance to get back on track. January 17, 2016
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