Rated 4.4 out of 5 by 415
Rated 5.0 out of 5.0 by wags5555 Welcoming
Loved everything about this hotel. Will definitely come back.
July 23, 2015
Rated 4.0 out of 5.0 by HayworthStar Comfortable Stay!! No issues.
I've stayed at this Hotel on 3 separate occassions while on business related trips to Austin & I've always had a comfortable stay & a good experience. The only issue I had was when I flew in for a training class on 05/04/15 and the man at the front desk that day wouldnt let me check in early. I'm a rewards member with gold elite status but he said that I couldn't check in early on that day. Otherwise my stay's at this hotel have been great. The rooms are styled & decorated modernly with lot's of space and a fridge & microwave. It's centrally located & it's a quick drive to downtown area & UT Campus. It's about a 12 mile drive (depending on traffic) from Austin-Bergstrom airport. There's a small apartment complex, Gold's gym & an Aveda bath & body store located in a small shopping center across the street. I haven't checked out the other store's that make up that small shopping center though. The rest of the surrounding area is quiet & towards the back of the hotel is what's left of the once thriving Highland Mall. There are no restaurants within walking distance of hotel but restaurants are just a short drive away. I also want to compliment the front desk staff at this hotel for Fed-Exing me a speaker that I left behind in my room during a trip that I took on 04/17/15. I was afraid I had lost it. It just took a call to the Hotel front desk to ask if housekeeping has located it & the front desk person called me back promptly & confirmed & I received my speaker in 2 days. I will definitely stay at this hotel again when I go back
July 22, 2015
Rated 5.0 out of 5.0 by TL2015 BG
Very nice stay, the location was easy to find and the meeting rooms were the size to hold the meetings in a quiet environment.
July 21, 2015
Rated 5.0 out of 5.0 by Sunset09 Short Stay Experience
Upon our arrival we were unable to check in as check in time is 4:00 p.m. while, a lot of hotels offers you early check in with a normal check in time at 2:00 p.m. We spent this time setting up our meting room which had our names outside of the door, that was impressive! The business center was available which was a relief and walking around the hotel to get my bearing. The location was nice as there is a mall close by, restaurants with easy access to the freeway. Our food was catered by the hotel for lunch and dinner which both meals were abolutely delicious! My room had an awesome view of the city, very roomy and conveniently located to the elevators and vending machines. The hotel was clean and there seemed to be someone available if you needed assisatnce. My stay was worth a return trip until I requested a late check out and when I returned to the room, my personal stuff had been removed that was not what was expected and i was very disappointed. The hotel receptionist was able to retrieve only the items that were lef tin the refrigerator. Had known this, I woudl have packed my belongings in the car however, it was a hot day and that was not an option at the time hence the request for a late check out. It was only an hour delay request. That kinda put a damper on the trip. Even with the other large groups, they staff handled us professionally and this is worth mentioning!
July 21, 2015
Rated 5.0 out of 5.0 by RDA10954 Superb breakfast and room
The room was attractive and the bed comfortable. The staff was helpful, especially the indiviuals at breakfast.
I noticed water pouring from the ceiling in the lobby. I alerted the front desk, but the gentleman didn't seem too concerned. He said he'd take care of it, but didn't thank me for bringing it their attention.
I was unable to take a cold shower after exercising in the morning. The shower's water began warm and only got hotter.
July 20, 2015
Rated 5.0 out of 5.0 by CraigASCE Convenient and Great Staff
The staff was very friendly and accommodating. My kids and wife had a great time at the pool while I was at a conference all weekend.
July 14, 2015
Rated 5.0 out of 5.0 by 123456lkjh Great place
Nice place to stay. Clean and comfortable . Friendly staff and easy access.
July 14, 2015
Rated 5.0 out of 5.0 by coco4567 Excellent value
A wonderful stay, excellent hotel and staff. I enjoyed every minute of my stay...from the moment I checked in to the moment I checked out.
July 14, 2015