Rated 4.1 out of 5 by 323
Rated 4.0 out of 5.0 by dan340 Working visit
Nice HIE. As one would expect. Staff goes out of there way to be friendly and always carry a smile.
June 20, 2016
Rated 5.0 out of 5.0 by ScottT24 Class Act Service
The overall hotel experience was wonderful! I was staying for one night as I was flying out early the next morning. I called the hotel a few weeks beforehand to double check their shuttle service and parking allowances. Something with the phone must have gotten connected weird because I could tell I was not talking to a front desk person. Through a little bit of misunderstanding with whoever I talked to, I decided to email the hotel, that way I would for sure get someone in charge. I simply asked my question in email and a friendly, prompt response from the manager came back. They were more than accommodating. When we arrived, the front desk employees were friendly and efficient. We took a dip in the pool (very clean) and went back up to the room. A few minutes later there's a knock from the door and there was a handwritten note from the GM welcoming me and apologizing for the little mixup with my question the other week. They also brought up a few goodies. The staff and manager were a class act. I will definitely be looking to come back next time I'm in Dallas.
June 15, 2016
Rated 5.0 out of 5.0 by Fawah Great Hotel and Excellent Staff
As soon as i entered, I could feel that my stay would be pleasant. My room was ready for me and all i had to do was sign my papers.
The room however, was really small and i felt cramped. Other than that, the stay was fantastic!!
June 15, 2016