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( e.j. vie 04 sep 2015)
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Rated 4.1 out of 5 by 422 reviewers.
Rated 5.0 out of 5.0 by great location Stayed at the Holiday Inn downtown Buffalo. Great location , clean Hotel, friendly staff. Breakfast was also very good. I would highly recommend this hotel for an overnight stay. September 1, 2015
Rated 4.0 out of 5.0 by Hotel 'Cafe' Restaurant Service was very slow for dinner - waited a very long time for the waitress to pay my tab. Breakfast however was very quick and efficient. Noise from guests in pool stopped at 11 pm and City had noisy construction nearby that started before 7am (not hotel's fault). Otherwise, a great stay for the price and I would return for another business trip. August 31, 2015
Rated 2.0 out of 5.0 by Sad Air conditioning in room was horrible. Maintenance brought me a box fan to help. Cleanliness was not up to standards. Plumbing was not working well. This is an older Holiday Inn that has had some remodeling to the outside but the HVAC, plumbing need some serious work. It's in a great location and could be a real gem but the lack of updating the mechanicals at this site really hurts it. Oh, and housekeeping banging on my room door at 8:30am on the day of check out doesn't help either. August 31, 2015
Rated 5.0 out of 5.0 by Confortable and clean Hotel The room was very good. Front desk people very trendily. In my opinion the room require a safety box. The breakfast was excellent. The best breakfast in our two weeks vacations. August 26, 2015
Rated 4.0 out of 5.0 by Overall a good experience The only thing we didn't like was that the bathroom was small, old and didn't feel clean. the bar tender was entertaining, the breakfast staff was good and attentive. August 24, 2015
Rated 5.0 out of 5.0 by Very nice quick overnight stay Everything was fine. The staff were extremely helpful. I did not use many services as I got there at 11 pm and left by 9 the next morning. I did not use the 20% off coupon in the restaurant since I needed to get on the road as soon as I awoke naturally. August 24, 2015
Rated 5.0 out of 5.0 by Very comfortable bed We stayed here 3 nights. The bed and pillows were so comfortable that we slept well each night. All of the hotel staff were welcoming, very friendly and attentive. The hotel was clean and décor was up to date. Food in the dining room was good and the portions generous. The only negative comments we have are that we felt the bar was pricey and a refrigerator and microwave were not included in the room cost. If you wanted a frig there was an additional charge for each day of your stay. I would still recommend this hotel though as our experience was a pleasant one. August 23, 2015
Rated 4.0 out of 5.0 by Good hotel and they know how to make tea! Holiday Inn Buffalo is showing its age in the foyer and hallways, and needs a good tarting up. That said, the rooms were fine, the restaurant was good and the staff knew how to make tea - a rarity in the US. The staff also knew where to have a very good late lunch. A pleasant stay, good value, if you are in Buffalo. August 23, 2015
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