Rated 4,2 out of 5 by 167
Rated 1,0 out of 5,0 by Happy choppy Great location but lost the plot
This is a hotel I've used many times over several years but this is the first time I've received disappointing service. An appointment for a massage was doubled booked and so I was let down and a disappointing second rate dinner with mould on the ''rock hard'' cheese which was obviously served direct from the fridge.
Location remains great. Minimal apologies offered despite these 2 issues being raised as they happened and at checkout.
5 de febrero de 2014
Rated 5,0 out of 5,0 by Taz34 Family room for 5 excellent
Was very pleased that this hotel could fit my family of five in the same room as so many in France and England don't . I was a little worried when I booked that we would all be cramped into a tiny room but on arrival I needn't have worried as the room was a very good size with curtains dividing the children's area and they even had their own tv. Overall I was very pleased with this hotel the only negatives were the breakfast it was very basic and the food was not very hot but it was adequate. The other negative was on returning home I found they had made a random charge of £25.75 ?
23 de enero de 2014
Rated 5,0 out of 5,0 by pickyfromSYorkshire Another great stay!
As a platinum member we were upgraded to a suite for our four days stay. We were able to eat well, swim each day, enjoy the lovely views and were welcomed as returning friends. The hotel is well located close to the Channel Tunnel and all the shops are an easy drive away. The countryside is attractive and provides plenty of good walking opportunities. We came away from our visit feeling pampered and relaxed.
16 de enero de 2014