Rated 4.2 out of 5 by 606
Rated 5.0 out of 5.0 by T4df3FFc Great stay
Had a great family weekend here. Lovely staff, hotel very comfortable, felt genuinely welcomed.
The pool is great but sometimes over full with non residents who are members of the health club they are running here as well.
Overall highly recommended.
February 3, 2016
Rated 2.0 out of 5.0 by Dammer Below average room quality and poor service
I have stayed at this Holiday Inn for the past month and the majority of the rooms I have stayed in are of low quality and tired design. I have yet to stay in a room with working heating (air con) which is a major issue in freezing temperatures. Also, the radiator is often under the window and covered by the thick ceiling-to-floor curtains so no heat can escape to warm the room.
In addition, the signal quality for TV channels varies greatly from room-to-room, and so does the wifi signal. More often than not, I have to use my mobile phone for internet instead.
However, the main issue with the Holiday Inn is the quality of the service. At breakfast, I often have to wait 5 minutes to be seated at a table (why can't I seat myself??) and the 2 items I eat are regularly finished and not replaced (scrambled eggs and greek yogurt). Ordering them from the breakfast staff has a mixed response, either nothing will arrive (i.e. request ignored) or they will arrive after 15 minutes. I am staying at the hotel on business and time in the morning is precious.
February 1, 2016
Rated 4.0 out of 5.0 Good stay let down by poor maintenance and staff
Overall, a good stay in a comfortable and clean hotel.
Window was broken in the room however, which meant that the room was very cold (a January night) and noisy, which impacted how well I slept.
Despite raising this with reception, nothing was done to fix during my 48 hour stay.
February 1, 2016