Rated 4.1 out of 5 by 385
Rated 5.0 out of 5.0 by MidLifeTraveler Great Place to be stuck in a blizzard
As you drive up, it is not the most attractive hotel - but go inside and everything changes. Our stay coincided with the blizzard and had to be extended an additional day. We were able to check in early and keep the same room for both nights. The hotel housed the staff during the storm and they were congenial and helpful the entire time. When the staff is happy, the customer can be happy! However, I was very disappointed the indoor pool was not open. Apparently the pool does not open in inclement weather - which is really when you need it, Other than that, the stay was great. We played games in the lobby, ate in the attached restaurant several times, used the gym, slept in a comfortable room. Great place to be stuck. Our room was large (king suite) and had additional seating, which was helpful because we spent so much time there. Desk was huge, tv worked well, bathroom was clean and we even had a refrigerator. I was able to use the gym, which is small but well-equipped with a tv, cloths to clean the machines, towels and water. We brought some games knowing the weather was going to be bad and spent some time in the lobby. The way the doors are designed, there is no draft and the seating (with tables) was very comfortable. Restaurant food was good and reasonably priced and the staff there was also housed so they were congenial as well (we had our own special table). If the pool were open, this would have been a perfect 10. .
January 25, 2016
Rated 3.0 out of 5.0 BAD RECEPTION STAFF
BAD RECEPTION STAFF, NOT FRIENDLY, WE WILL AVOID THIS HOTEL NEXT TIME
January 24, 2016
Rated 5.0 out of 5.0 by UMD parent Convenient to UMD
Stayed overnight when dropping off son at UMD. Convenient to campus. Clean rooms and lobby, friendly and efficient check-in.
January 24, 2016
Rated 4.0 out of 5.0 by Stephanie33 Friendly service and comfortable accomodations
The Holiday Inn staff were all extremely helpful and friendly. The bed was comfortable. Overall, the hotel was very clean and comfortable, but it could use an upgrade. It is getting a little worn.
January 19, 2016
Rated 2.0 out of 5.0 by wolf pack 1 room furniture outdated
the hotel needs s significant remodeling. The furniture is the same as was 10 years ago. there is no electric outlet near table to plug in laptop or charger.
January 18, 2016
Rated 3.0 out of 5.0 by JBGuitarplayer Not one of my better stays...
When checking in, we realized that my reservation was for handicap accessible when it should have been a standard room. The front desk person was very nice and said she could get me another room. After unpacking everything in the room, I then get a call saying that a mistake was made and they wanted to move me to another room because they were going to be doing construction on that floor. It was frustrating to have to repack all my things to move. For the inconvenience, they were offering a free drink. I don't drink so that was no good. They then offered free breakfast. I wouldn't have time for breakfast so that wouldn't help. They just thanked me for understanding. I'm surprised they didn't offer points. Later on, they gave me a snack from the snack bar. Maybe I was expecting too much.
I've also noticed that the hotel is in need of updating. The worst part is the elevator in Tower 2. The word I keep thinking about when I get in is "grungy." It just is dirty and old.
The hotel is still convenient for my trips to DC and there are several food options around, including the restaurant in the hotel. The internet speed is "decent" but not great. It's at least slightly faster than most hotels.
January 17, 2016
Rated 5.0 out of 5.0 by Jaco14 Great Staff
Front Desk staff was friend and helpful in accommodating me into room. Specially granting me the desired room type.
January 16, 2016
Rated 5.0 out of 5.0 by charlieb06260 Washington college pk
Excellent value, rooms were very comfortable staff extremely friendly.
January 6, 2016