Rated 3,9 out of 5 by 136
Rated 2,0 out of 5,0 by hiexpressloyal I really don't like old Holiday Inns. I prefer Holiday Inn Express.
Our overall experience at the Washington College Park hotel was fair to poor. The staff at the front desk the night we checked in were not friendly or helpful. It seemed as though they couldn't be bothered to help us with the questions we asked. The swimming pool area had a hot tub, but it was not available. The building looked run down, old, and dirty.
I recommend staying in Holiday Inn Express hotels. They are often, but not always, newer and cleaner. They often, but not always, have queen sized beds in the rooms. The price that you pay includes breakfast.
Over the past six months we have spent five nights at holiday inn express hotels and 3 nights at holiday inn hotels. In my opinion the holiday inn express experience far exceeds the holiday inn experience.
28 de agosto de 2014
Rated 3,0 out of 5,0 by Meeting Nice Property
Overall our stay was good, after a tough start in which we had to change rooms due to a strong odor of bleach on the carpet where someone had apparently stained the rug. The manager did persoanlly come up to deliver our new room keys and also assist in moving us to a new room down the hall. She also made an adjustment to our room rate for the inconvenience.
The only other issue with this property that I encountered was the poor internet service. It was very inconvient that even though we had a three night booking, you had to reenter the code every 24 hrs. to keep the free service. If you forgot the service to get back on required you to call the internet provider to the hotel and have them boost the signal so you could get back on-line. I've never had this problem at another property in the IHG chain. This hotel needs to re-examine this service and the issue of having to re-up every 24hrs.
It would also be nice to have access to the pool until 11pm instead of only 10pm.
Overall the property is on a very nice location with access to numerous resturants and shopping.
24 de agosto de 2014
Rated 5,0 out of 5,0 by jakuta Comfortable bed and wonderful staff. N
The bed is excellent and the staff very professional with the security guard on alert 24 hrs patrolling floors and property. I feel very safe
20 de agosto de 2014