Rated 3,9 out of 5 by 135
Rated 3,0 out of 5,0 by Meeting Nice Property
Overall our stay was good, after a tough start in which we had to change rooms due to a strong odor of bleach on the carpet where someone had apparently stained the rug. The manager did persoanlly come up to deliver our new room keys and also assist in moving us to a new room down the hall. She also made an adjustment to our room rate for the inconvenience.
The only other issue with this property that I encountered was the poor internet service. It was very inconvient that even though we had a three night booking, you had to reenter the code every 24 hrs. to keep the free service. If you forgot the service to get back on required you to call the internet provider to the hotel and have them boost the signal so you could get back on-line. I've never had this problem at another property in the IHG chain. This hotel needs to re-examine this service and the issue of having to re-up every 24hrs.
It would also be nice to have access to the pool until 11pm instead of only 10pm.
Overall the property is on a very nice location with access to numerous resturants and shopping.
24 de agosto de 2014
Rated 5,0 out of 5,0 by jakuta Comfortable bed and wonderful staff. N
The bed is excellent and the staff very professional with the security guard on alert 24 hrs patrolling floors and property. I feel very safe
20 de agosto de 2014
Rated 2,0 out of 5,0 by RomanLM Not The Best
Stayed for 2 nights- upon arrival, building is clearly old and parking lot is tiny (one half is almost like parking over a ditch, so if you have a small car you will end up parking by IKEA). Room was on the first floor where I did not feel safe, TV did not work, room phone did not work, no continental breakfast. However, staff was friendly and greeted me as a rewards member, offering cookies and points (300). Since my stay was so short, I opted out of room service due to a bad experience previously at Holiday Inn Leesburg.
Holiday Inn franchises are a hit or miss and this was a miss for me. I take the risk for the rewards points, but next time I am in the area I will try elsewhere.
18 de agosto de 2014