Rated 3,6 out of 5 by 228
Rated 1,0 out of 5,0 by jorge99 bad bed
The service at this hotel was poor when i asked for bed sheets because they had little bits of blood and they never brought them to my room and i was very disapointed
6 de julio de 2014
Rated 2,0 out of 5,0 DISAPPOINTED
I was very sad about my stay. The hotel room was dirty and there were even roaches in the room. On the morning we ate in the hotel restaurant there were Gnats all over the fruit. I will say that the staff at the hotel were kind and friendly. The hotel is in a great location and has the potential to be better. The work out room needs updating as well. There were two treadmills and an elliptical trainer only the treadmills worked. I feel for the amount of money paid for the hotel should have provided a better stay.
6 de julio de 2014
Rated 3,0 out of 5,0 by Kelly Family Padre Isle
We have been to this facility 5-6 times in the past 10 or so years. Recently I have noticed a change. First, the restaraunt has poor service. Breakfast was OK but dinner was impossible. As we walked in one server said she wasn't going to serve us. The lady at the bar took our drink order, but we did not see a waitress for 15-20 minutes so we left. Also, the pool area allows no personal drinks in the pool area! This was a first for us. We have always enjoyed the hot tub/pool area and were able to bring our own drinks. Though this is not you fault, I would like to mention the beach rental group that is somehow not affiliated with your hotel but still sets up on your property. My son and I set up our canopy in the morning, went back into the hotel, changed clothes and the rest of my family came down 15-20 minutes later. NO CANOPY!!! I asked the beach rental guys if they saw anything and they said NO! A bit suspicious as its practically right in front of them. After getting the police involved and speaking with the front desk, I went back to the rental place and asked them if they would give me a break on a canopy rental. Answer..... NO!!!!! Such a caring thoughtful bunch you have renting beach things on your property. I would recommend you carry this service yourself or get it off your property.
4 de julio de 2014