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Rated 4.0 out of 5 by 156 reviewers.
Rated 3.0 out of 5.0 by Clean rooms Convenient location Nice, clean, up to date hotel located in a convenient place. Only downside was that there was no complimentary breakfast or coffee. They do have a restaurant serving breakfast, but the lack of complimentary coffee in the lobby in the morning was disappointing. Everything else was great. January 31, 2016
Rated 2.0 out of 5.0 by Not up to Holiday Inn Standards I expect this hotel will no longer be part of the Holiday Inn chain. It is old and even with renovations is not up to their standards January 24, 2016
Rated 2.0 out of 5.0 by 4th or 5th Visit... probably my last I've stayed in this hotel probably 4 or 5 times over the past year. The primary reason for choosing this hotel was location and that it had a bar/restaurant in house. On my most recent trip (Jan. 18, 2016) we arrived and found the bar/restaurant under remodel. Checked into our rooms and turned up the heat. My heater (and my coworker's across the hall) would blast COLD air for 5-10 minutes before turning the heat on. Person at front desk said I could move to a new room (at 10pm). Decided to not move rooms as I knew my coworker's room had the same issue. We prepaid breakfast as part of our room rate. When we arrived in the breakfast area, it was a blamy 48 degrees. Had to eat with winter jackets and hats on. Nothing is free at breakfast. And due to the restaurant remodel, the selection of food was not good. Pre-made omelets that could be microwaved, cold pastries and yogurt. The second day we did notice they offered fresh waffles. The whole experience was laughable. We will be switching hotels for our next work trip. January 22, 2016
Rated 1.0 out of 5.0 by The front desk lies We stayed at a Holiday Inn in Peekskill, New York the night before. Excellent all around, 30 dollars cheaper. Coming from a funeral and wanting to be closer to the airport, booked in Bethel -Big Mistake! OK room, but was promised breakfast by the front desk. Next morning, breakfast if YOU PAY and no free coffee. Never again! Plus- they tried to get us to join the rewards program - forget it! January 18, 2016
Rated 5.0 out of 5.0 by very clean friendly staff staff was very helpful directing us to places to eat and venues we were looking for, Hotel was clean and housekeeping staff was very friendly January 6, 2016
Rated 2.0 out of 5.0 by Disappointing stay This hotel needs work! If guests knew ahead of time of the lack of a restaurant and problems with the room heating system, they wouldn't patronize this hotel. We've stayed here once before, but we'll be more inquiring before we reserve a room here again. Definitely a management problem; the only staff we met was the desk clerk, and he was very friendly and courteous. December 29, 2015
Rated 5.0 out of 5.0 by Great Place! One of the best Holiday Inn's ever to stay at. Very clean and friendly staff! December 16, 2015
Rated 4.0 out of 5.0 Quiet place to relax The hotel is a little dated, but pleasant enough. Staff was wonderful and accommodating. Had a nice weekend stay. December 3, 2015
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