Rated 4,6 out of 5 by 198
Rated 5,0 out of 5,0 by Roberto, eng One of the best run Holiday Inn's I have stayed at
Mark A, the General Manager has put together an excellent team, no question about it. Quality shines through in every area. My only slight disappointment would be the changing facilities in the roof pool area where there was no soap or shampoo in either of the shower cubicles. That and the fact that there was no lighting that I could find made it somewhat difficulkt to change at night without leaving the cubicle door ajar.
That said, it has not put a dampener on my experience. I have to say that front office member of staff Eleana was a delight to have around. Her smile and efficient service when I needed photocopying done was refreshing. Nothing was too much trouble for her.
Cajetan Greeted me at check-in with a smile and recognised my Elite Status. After a long journey that was a real pleasure. A nice welcome gift of tasty treats met me in my room too, although I was somewhat tired to fully appreciate them at the time, I did enjoy them later.
Mohammad, one of the other Duty Managers recognised my Platinum status at departure in a way that I was very grateful for.
Monica, Mae and Thomas as well as their colleague Allan in the restaurant were all efficient, caring and smiling. Their manager Asitha took time to have conversations with me on several occasions which was pleasant. He gave me some tips for things to see and do which was a great help.
The bar staff (sorry I didn’t write all their names down) in the 2 Guineas pub were efficient and friendly. Prasanga, the sous chef in the restaurant clearly knows his trade as he was making sure everything was perfect.
I have to say that the food at both breakfast and lunch/dinner time was excellent. The quality, presentation and variety was to my 100% satisfaction. More than enough to keep even the heartiest of appetites satisfied I’d say.
Cleaning staff and bedroom staff ensured that everything was also prefect. No complaints at all. Water bottles were replenished daily.
And finally, I won’t forget the concierge staff who were always on hand with friendly advice.
No hesitation to recommend this property and all the team who make it what it is – excellent.
23 de septiembre de 2014
Rated 5,0 out of 5,0 by Z I 1960 Nice Hotel and very professional staff
Really enjoyed the hospitality and the comfort of the hotel. the Manager in duty was very professional, receptionist are extremely pleasant. One of the best experience.
20 de septiembre de 2014
Rated 5,0 out of 5,0 by MoMiBaTrier perfectly for our 2 day stop-over in Dubai
This was the perfect accommodation for our 2 day stop-over in Dubai while our 25 wedding anniversary journey to the Maldive Islands.
It is very central, 2 minutes from metro-Station, 15 minutes to Dubai-mall and Burj-Kalifa with Metro.
Very clean, very friendly and exerted stuff (very helpful in our case of absence of the booked tour-guide).
20 de septiembre de 2014