Rated 3,8 out of 5 by 74
Rated 4,0 out of 5,0 by Rick0409 Great Front Desk Service - Avergage Room Service
Wife and I spend 4 days at this hotel in El Paso. Overall was pleasant experience, but did experience issues with inoperable cable TV services. Hotel front desk blame it on the cable carrier, but that should have been resolved quickly. We also experience a shortage of tiolet tissue and the replacement did not come right away.
We have stayed here before. and plan to visit again, but you DO need to have these types of minor issues resolved.
4 de diciembre de 2013
Rated 2,0 out of 5,0 Poor
We had reserved a king room with microwave and refrigerator. Our room only had 1 bath towel and no wash or hand towels. There was no refrigerator or microwave. As soon as we got to our room we called to request towels and at least a refrigerator. 4 phone calls and 4-1/2 hours later we finally got our towels and refrigerator. We then looked at room service menu and called to order and no answer. When we called the front desk we were told that no room service was available on Sunday.
21 de noviembre de 2013
Rated 5,0 out of 5,0 by Tre22 Get a good night's sleep
Very knowledgeable staff and management team. Every night was pleasurable and they met my every need. Amenities on site are very good and we'll maintained.
A strip map should be provided for how to access the close city streets without having to go back onto the highway.
20 de noviembre de 2013