Rated 3.6 out of 5 by 288
Rated 4.0 out of 5.0 by Joel Ray Fresno Airport
This hotel is very convenient to airport. The staff was fantastic, responsive, helpful and very friendly . I gave them an excellent rating except when we returned from the airport we called to have the shuttle pick us up. After waiting 15 minutes we called back and they said the shuttle driver was at lunch and hadn't gotten back. It would have been nice to have been told that when we called the first time. Fortunately we realized it was an easy walk across the street and had roller bags. The only other complaint the towels were very old and almost like using rough paper towels. Except for those two minor problems the staff was over the top friendly and helpful.
July 27, 2015
Rated 4.0 out of 5.0 by Chris852 Love the swimming pool
...and the waterfall. It's the reason we chose the hotel. Great to have a nice big indoor pool on a hot day.
July 22, 2015
Rated 1.0 out of 5.0 by JordynnsMama Never Again!
Loud hallways, roaches crawling around room. Not ideal for a person who is 7 months pregnant.
July 21, 2015
Rated 5.0 out of 5.0 by shousheng Thanks to the manager
Thanks to the manager, and she has been very kind.
July 20, 2015
Rated 1.0 out of 5.0 by BKMAD Noisy Pool
Because of pool noise, do not accept room adjacent to pool unless you do not plan on being in your room until after 10 PM. The guest room sliding glass door has zero sound insulation against the noise at the pool and surrounding area.
July 19, 2015
Rated 1.0 out of 5.0 by JordynnsMama Never again!
I am 7 months pregnant. My room was put next to the pool. It was loud in the halls as late as 3 am. I saw 3 roaches in my room.
July 18, 2015
Rated 3.0 out of 5.0 by RLR2 Carpets
Carpets were filthy and need to be cleaned in the hallways and guest rooms
July 17, 2015
Rated 5.0 out of 5.0 by blinkmax Thanks the manager
The manager is very kind and provide free breakfast per request. I thank her about that.
July 15, 2015