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( e.j. mar 05 may 2015)
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Rated 4.3 out of 5 by 277 reviewers.
Rated 5.0 out of 5.0 by Great location and great service My husband myself and a friend had a wonderful time. Everyone was friendly, helpful and courteous. The room was comfortable, clean, and good size. Only complaint is sink area didn't have door and only one light for both sink area and tub/toilet area. Friendly service at front desk and restaurant. Great food and reasonable pricing. Good location for gambling, and Jazz Fest. April 30, 2015
Rated 5.0 out of 5.0 by Overall Stay My overall stay was great, matter of fact, it was one of the best out of all of my Holiday Inn Express stays. Customer service was terrific, environment was peaceful, as I mentioned overall was great. I will definitely stay at this location again if I visit New Orleans/Gretna. Thumbs up to this location!!!! April 30, 2015
Rated 5.0 out of 5.0 by Great staff and comfortable rooms The weather was not that great but the hotel made up for it. Nice bed , good air conditioning and a helpful staff made this a great trip. April 30, 2015
Rated 4.0 out of 5.0 by EXCELLENT CUSTOMER SERVICE A BIG KUDOS to Keisha and Treneise!! We had an excellent experince with hotel staff from the time we entered until the time we left. The night that we checked in Keisha was working the front desk and she was professional, courteous and made us feel welcomed, love her. Upon going down stairs the next morning we were introduced to Treneise and all i can say is WOW! this young lady went above and beyond to make sure we got everything we asked of her. Along with being professinal, she was very informative and knowledgable about the city and gave us great reccomendations about site seeing. We enjoyed our stay at the hotel and plan to visit again. The 2 young ladies mentioned, are EXCELLENT assets to the company and you should be proud to have them as a part of your team. We were not very pleased, however, with the crew or the food at the restaurant the night we arrived, but the breakfast staff and buffet was was AWESOME. April 29, 2015
Rated 5.0 out of 5.0 by Great Accomodations for the value Booked at New Orleans West Bank Tower, because I was attending a birthday celebration. The accommodations were great, but you might want to consider other food options. The drinks in the lounge were great, but the food was not what I expected for "New Orleans". Was disappointed. April 29, 2015
Rated 5.0 out of 5.0 by Excellent Stay! Room accommodations were excellent. Bar/food were great. Staff...even better! April 26, 2015
Rated 5.0 out of 5.0 by Nice place to stay, you wont be disappointed. Nice clean room and friendly staff. Convenient to the interstate and getting to the French Quarter. April 20, 2015
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