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Rated 4.4 out of 5 by 638 reviewers.
Rated 5.0 out of 5.0 by Excellent customer service I encountered a problem in the bathroom during my stay. The matter was resolved extremely quickly and the duty manager confirmed by way of a hand written letter that the issue had been addressed. That's a nice touch which you rarely experience in any standard of hotel around the world. Well done Holiday Inn Guildford for making my stay so enjoyable. February 4, 2016
Rated 5.0 out of 5.0 Lovely hotel as always at Holiday Inns My stay at this hotel was to save travelling 40 miles every day to see my husband in hospital. The welcoming staff and the comfortable room made a difficult time much easier. We usually stay together for short breaks and have found Holiday Inns to be our favourite hotel group . I ate dinner in the restaurant on my own and the kind, attentive staff made me very comfortable. The food was delicious (I felt sorry for my husband having to make do with the hospital's menu ) January 28, 2016
Rated 5.0 out of 5.0 by you couldnt ask for a better stay anywhere thank you As soon as you walk through the doors you can tell you are in for a smashing stay January 27, 2016
Rated 4.0 out of 5.0 by Great but.. ...not impressed by the free WIFI. Decent broadband included is to be expected in 2016 surely?! Otherwise good night's sleep and breakfast. January 26, 2016
Rated 4.0 out of 5.0 by comfortable and quiet I have returned to this hotel as I use one of the meeting rooms on the following day, where the conference staff are very good at making sure that you are well looked after. A lot of people who stay at the hotel tend to use room service. I prefer to use the restaurant as I don't like eating in the bedroom. The restaurant is quite empty and staff can be a little off-putting at times. Bottles of water are displayed on the tables, and carry a charge if they are used. most of the staff are very attentive - the bar staff and reception. I haven't used the health club facilities. There is also a charge for watching some films in the bedroom. This hotel is clean and the conference facilities are very good. Plenty of car parking most of the time. January 22, 2016
Rated 4.0 out of 5.0 by Great team An excellent Holiday Inn venue for leisure visits with great pool and well being January 21, 2016
Rated 3.0 out of 5.0 by Great service The staff were great my kids enjoyed the facilities but disappointed the wifi didn't work great and mobile network had bad reception . My husband found the bed uncomfortable overall great expireince . January 21, 2016
Rated 5.0 out of 5.0 very nice and peaceful 3rd time I stay here as my wife and I come to Guildford to see friends, absolutely recommended. You need to walk for ~3 minutes to nearest bus stop which offers direct link to uni and town centre. Would be nice if they had an elevator, but can't complain since I didn't carry the bags January 20, 2016
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