Rated 4.4 out of 5 by 518
Rated 5.0 out of 5.0 by Resteasy23 Great service
Room clean and well appointed. Food in the restaurant was very well cooked and all special needs taken care of. Good substantial breakfast. Hotel is lovely and clean and all the staff so helpful. It was a pleasure to be here.
September 1, 2015
Rated 4.0 out of 5.0 by Bane Cnvenient location .lean and functional.
We have stayed at this hotel for many years and will no doubt continue to do so .However over the years we note that very little has been done to improve the appearance or furniture etc in the rooms. For example there is little drawer space,very few coat hangers and we had the same wooden curtains we had ywenty years ago!
August 31, 2015
Rated 4.0 out of 5.0 by AnnaM12 Love this hotel
Have stayed here twice now and really like this hotel. Rooms are spacious, breakfast choice is excellent and staff are very friendly especially Samantha in reservations
August 28, 2015
Rated 4.0 out of 5.0 by PJ59 Attentive Staff and Good Food
I was staying at this Holiday Inn for the first time in a while, it was quiet due to the holiday season but staff were very pleased to help and were appropriately attentive and friendly.
The hotel is convenient for my office but the hotel is a bit soulless (it does not have a comfortable / cosy atmosphere) and the bathrooms are getting pretty dated
It does what I would expect a Holiday Inn to do but if I was paying the rack rate I would not be impressed with the value for money
August 25, 2015
Rated 3.0 out of 5.0 by Pointer 10 Good experience conditions very poor restaurant and bar servive
I have being staying at Guildford for the last 6 years and each year the restaurant has moved nearer and neared to a snack bar type. I used to look forward to the curry night that went two years ago. The restaurant menu is now the same as the bar. I would not bring business colleagues here for a meal. After our first night there this stay we went into the centre of Guidford. We complained last time and it has got worse. You are certainly loosing income from our visit.
It is a very impressive set up with a poor restaurant which looks to be competing with cheaper brands
August 23, 2015
Rated 5.0 out of 5.0 by Gregie B Another good quality holiday inn with excellent staff
Stayed here with the England Visually Impaired Cricket Team, agent had forgotten to book a room for me, reception manager extremely helpful and understanding, made me feel welcome and relaxed, and sorted a room out for me, arranged parking for the coach outside reception and genuinely made me feel "special" well done Holiday Inn Guildford, keep up the good work ;-)
August 23, 2015
Rated 5.0 out of 5.0 by Verity7 Legoland package
We stayed here last weekend (Friday night) as part of a legoland package and couldn't of been happier, we were made to feel welcome as soon as we stepped threw the door by lovely members of the front desk. Our kids received welcome packs and cookies and milk tokens which we thought were such a lovely touch, it was a quick check in and our room was easy to get to, our room was a lot more than we expected which was lovely and very clean and had everything we needed and more (the only issue was we were under the stairs which were quite noisy, but that was due to other guests being noisy not to any fault of the hotel). The staff at breakfast were very friendly and were more than happy to help with anything you asked for, the choice at brekafast was he best id seen (even make your own pancakes), the late checkout was great as we even got chance to try out the pool and jacuzzi which was also very clean and staff were friendly there too. We were in no way rushed at all and we were made to feel very welcome and comfortable. Would definitely stay again and recommend. Thank you for a lovely experience.
August 19, 2015
Rated 5.0 out of 5.0 by suebry Excellent stay
I have said it all already Very pleased We will be back.i will have to stay in this location again probably very soon for on going medical problems and treatments.I am sure the stay will be beneficial for me
August 18, 2015