Rated 4,2 out of 5 by 93
Rated 4,0 out of 5,0 by Dyella1 NO Fridge or Microwaves in all rooms
We stayed for the weekend for our annual Family mini getaway and out of the total 6 rooms everyone had together only one of our family members had a fridge and microwave in there room. We had a small child so that was a bummer for us other than that service and hotel was good.
26 de febrero de 2014
Rated 3,0 out of 5,0 by VeeBee Great hotel, poor customer service.
Our room was not ready but the staff accomodated us with a complimentary drink for myself & snacks for my kids while we waited the 20 minutes until it was.
Hotel and stay were nice, very convenient for shopping.
Rang the front desk later to ask about the pool hours, & was put on hold for almost 5 minutes and never gotten back to. When I went downstairs to ask instead, I told him I was forgotten on hold & he apologized & said he had gotten busy & forgot me.
We were then told there were beach towels in the pool area to use, but in actuality the towels were half the size and thickness of the bathroom towels.
On multiple occasions I had to stand back and wait while staff finished talking to each other about random things, tried to find one another, or argued instead of acknowledging me.
It was also nice that the kids got to eat free at breakfast.
25 de febrero de 2014
Rated 5,0 out of 5,0 by Khaldoun Special thanks for the lady at the reception I believe her name jovaz she was very helpful and extremely nice person
Good experience and recommend this hotel for many reason close to Shoping area,good amenities friendly employee
24 de febrero de 2014