Rated 4.6 out of 5 by 238
Rated 2.0 out of 5.0 by J.D.@Home Room problem
bad room exchange due to a nonfunctioning A/C unit.
October 4, 2015
Rated 4.0 out of 5.0 by CF80 Comfortable and convenient
Beds were comfortable. When you walked in, it was neat, clean and nicely decorated. The hotel was fairly convenient but away from the business of downtown. And the pool was nice
September 30, 2015
Rated 5.0 out of 5.0 by Hamiltl Fantastic customer service and great experience
The staff is always very friendly and helpful. They always try hard to allow late checkouts. Very clean rooms and nice decor. The outdoor pool and hot tub are a nice place to relax after a long day.
September 28, 2015
Rated 5.0 out of 5.0 by Generals wife Great place to stay
fantastic Staff is attentive to needs. we stay when we have extra working hours as we live 1
September 27, 2015
Rated 2.0 out of 5.0 by Code red friendly hotel but get your billing together
The staff was great at check in. They welcome you into the hotel every time you walk into the hotel and make friendly conversation. Check out was smooth and easy. Until I received my credit card statement had been charged 3 times for the same hotel stay. Once that was finally straightened out. My next credit card statement showed another charge for the same stay. Every time I contact them they have to look into and need 24 hours. Besides that the fitness center was about the size of a closet and was more like a home setup with a treadmill stationary bike and free weights. This experience has made me not recommend this line of hotels to anyone else.
September 24, 2015
Rated 5.0 out of 5.0 by FlaSuze LOVED the Great Staff and Hotel
What a great location and great place to stay when you are visiting Jacksonville, FL. From the moment we checked in at the front desk, we were greeted by Josie and Antonio - they were so nice and respectful. They both provided EXCELLENT customer service and made our stay absolutely delightful! The room was clean and the beds were soooooo comfortable! We felt very safe there and it was close to both interestates (95 and 295) and restaurants, etc. Thank you Holiday Inn for another quality location to stay :)
September 23, 2015
Rated 5.0 out of 5.0 by roncon4604 Housekeeping Service
Overall, the stay was wonderful. However, on September 2nd, the room was not in order like it had been on previous days. The beds were not properly made. I had requested dirty wine glasses be removed--they were not. I had requested additional bath towels and did not receive them.
Please realize that the other days the room was in exceptional order.
September 23, 2015
Rated 4.0 out of 5.0 by SAKE MASTER Jax Market Visit
right off the highway and access to shops and restaurants
September 15, 2015