Rated 3,9 out of 5 by 53
Rated 3,0 out of 5,0 by jcedillo50 Sleepless in Laredo
AC didn't work; told no one was there to fix it. Room quality is of a 2 star; service shuttle only goes across freeway. Offered to change rooms, but did not offer to send help to move luggage. Key didn't work in new room assigned. parking a problem when events are held; no towels in the pool. not a lot of staff around to help; looked like they were short of staff. Parking could use more lighting; feels unsafe.
2 de julio de 2014
Rated 5,0 out of 5,0 by Victor2014 Excelente ubicacion
Muy buen hotel, facil de llegar, y cerca de la frontera
16 de junio de 2014
Rated 1,0 out of 5,0 by John8152 Overall service and condition
I am Priorty Club member and this was,by far, the Worst experience ever at holiday!!! I would certainly recommend you consider new personel for that property and totally remodel! It was horrible!!!! Never stay there again and certainly WILL NOT RECOMMEND that property!!! Keys to room NEVER worked, air condition did not work properly, one curtain missing from window!!! Front desk staff did not seem to b concerned with problems!!!
11 de junio de 2014