Rated 4.0 out of 5 by 258
Rated 2.0 out of 5.0 by mickyfinn007 Front desk staff excellent, overall experience not so great
Stayed here for business over just a single night. Front desk staff were really attentive and helpful, despite the hotel being really busy.
The room was tired, needed updating but was comfortable.
I was exhaused so decided to order some room service. The order took over an hour to arrive and I had to chase it by phone. When it did arrive it was tepid and contained the wrong drinks. By this time it was nearing 10pm and I was too exhaused to make a fuss.
Breakfast the next day was served in a very hot restaurant. The quality of the food was not as good as that served in other Holiday Inns i have stayed in.
June 9, 2015
Rated 5.0 out of 5.0 by opaneye30 Wedding Reception
We celebrated my son's wedding reception at your hotel on the 30th of May 2015. I must first of all give the hospitality department an excellent mark on the way they handled everything. From the moment we book the venue to the final day. All the staff we came in contact with did a very good job.
Many of our guests that stayed overnight also said they enjoyed their stay.
Thanks very much for making it a time to remember.
June 8, 2015
Rated 5.0 out of 5.0 by Jodie7 Impressive service
Mundia and Alexandra offer a flawless level of service at Reception. I was impressed that they remembered my name as a returning guest considering that they come into contact with a multitude of guests on a daily basis, very nice touch! First class service all the way and i look forward to my next visit.
June 8, 2015