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Rated 4.2 out of 5 by 980 reviewers.
Rated 5.0 out of 5.0 by Comfortable room Holiday Inns usually have larger rooms. But we were in a different country where space is at a premium which we understood. The room was smaller than we are used to.. But it was clean and the beds were comfortable. I t served it's purpose just fine as it was very close to the airport and we had an early flight. October 10, 2015
Rated 5.0 out of 5.0 by Good Service all round A very pleasant stay overnight on our way back from holiday. The check in was done quickly and professionally. The service at breakfast was excellent. A very good hotel, just a little to far out from terminal 4, for us. Would highly recommend this hotel though. October 8, 2015
Rated 5.0 out of 5.0 by Near to the airport and friendly staff Staff was friendly and made me feel very welcome !! The location being near to the airport was ideal with regular shuttles to the airport terminals. October 6, 2015
Rated 5.0 out of 5.0 by Great stay, wish it was longer!! I booked this hotel sight unseen and was pleasantly surprised when the shuttle pulled up at the front door. The lobby was really nice and inviting. Check-in was smooth. The room was perfect in that it was spacious, nicely decorated (modern and fresh looking). The bed was very comfortable -- I had no issues sleeping. 2nd surprise was how quiet it was given the proximity to the airport. My only disappointment was that I couldn't stay longer. I definitely recommend this hotel and would revisit in the future. One down-side was paying for the shuttle service to and from the hotel. Other airport hotels that i have visited (other countries) have always provided that service free of charge. Holiday Inn should consider feasibility of validating/reimbursing patrons for this cost...just a thought!. October 3, 2015
Rated 5.0 out of 5.0 by Very quiet Stayed at this hotel near terminal 2 and M4 but did not hear any noise from outside or inside the hotel, excellent, thank you. good value. Only comment is the meal size in the restaurant is enormous. October 3, 2015
Rated 3.0 out of 5.0 by Maybe I'll try somewhere else next time... I’ve stayed here a few times – usually I drive down from the NW in the evening so arrive late, stay over then leave next morning. After you’ve found it the first time it’s quick and easy to get to off the M4. I like the Executive rooms and think they’re worth the nominal extra cost. However this time I had a room facing the back of the hotel and could hear a dull extractor fan type noise all night. There were also several sharp bangs (could be doors banging but sounded more forceful than that) during the night. It probably wouldn’t bother most people but I’m the sort of person who can’t sleep if I can hear a clock ticking, so I didn’t sleep well at all. I was also a bit miffed to be charged for parking this time. I’ve never been asked to pay before – I always assumed it was included for overnight guests and at £12 it makes quite an impact on the overall cost. Bit annoying to find there’s a park & fly deal which gives 4 days parking for £11 – it would be nice if there was a rate which included parking for those on a brief overnight stay, perhaps as part of the Executive room package and / or for IHG members. October 2, 2015
Rated 5.0 out of 5.0 by Great Facility, A bit isolated The facility and the staff were excellent. However, The location is unreachable except by car or taxi. Access from public transit is very difficult. There is no easy access to any area restaurants or shops, but restaurants in the hotel are very good. The airport shuttle is not provided by the hotel and is not free. This appears to be typical of all the facilities in the area. September 30, 2015
Rated 5.0 out of 5.0 by Home away from Home! Working London for 8 days & stayed in Heathrow M4,J4.. Great hotel. Staff were pleasant & very helpful especially lee from callaghans who bent over backwards for us, superb customer service. The Hotel is spotless & very big so there are plenty of places to sit & chill out. Also the food was great from normal menu but sampans pan Asian reastaurant menu was top top quality & the food was lovely. All In All great stay & definitely recommended September 30, 2015
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