Rated 4.2 out of 5 by 164
Rated 2.0 out of 5.0 by JoandCo Not What I would Expect a Room to be in a Holiday Inn
Before I say anything else I would like to say that all of the staff of the hotel were very helpful and friendly. However, we had booked a 2 + 2 room that slept 4. The sofa bed was very narrow and there was no way two teenagers could sleep on it. I am a Platinum member and we asked if another room was available, but were told that all other rooms were booked. We decided that my 16 year old daughter would have to sleep on the floor if we could get some quilts. We were offered a free pizza (which was very nice) when we rang reception asking for some quilts. They bought the pizza, but not the quilts, I mentioned this to the gentleman and he then brought us a roll out bed (which was much better for her). However, there was now no room left in the bedroom except for the area in front of the bathroom and the hanging area. The air conditioning didn't appear to cool the room which made it uncomfortable for sleeping as well as there being no pillow menu - all of the pillows were synthetically filled and were very full, which again made things uncomfortable. The bathroom was very small too with not much surface space. The walk in shower was also very hard to stop the water from spreading into the rest of the bathroom. We chose this hotel because of its proximity to the underground (we normally stay at another HOLIDAY INN in Brent Cross# but found that the time spent on the underground didn't compensate for the much smaller room. The breakfast was very nice although a bit lukewarm and again the staff were all very friendly and helpful The room was more like the room you would expect from HOLIDAY INNS cheaper range. I have been a member of the Priority Club #now Rewards Club) for over 13 years, so am very experienced in what I expect from IHG hotel.
May 5, 2015
Rated 4.0 out of 5.0 by toasttoast Smart hotel
Smart hotel. Right on main road but quiet enough (although we were on back side of the hote).
Convenitent for tube to centre, but not exactly a pretty area locally.
April 29, 2015
Rated 5.0 out of 5.0 by Doddy99 Great hotel
Great hotel and management. Offered me an upgraded room after i mentioned its my first time ever staying in your hotel. Great experience. Food was great and prices are ok. Would defiantly come back.
April 28, 2015