Rated 4,2 out of 5 by 444
Rated 5,0 out of 5,0 by Errand Girl Great customer service
From the moment I checked in I was welcomed and acknowledged as an IHG member. I had contacted the hotel prior to my arrival to see if I would be eligble for a complimentary room upgrade and was told that I would be and a note would be placed with my reservation. I was given an upgrade and was welcomed to a refurbished room with a fresh fruit bowl and a bottle of wine in my room. Free coffee, tea, bottled water and snacks were replenished every day. I was also told about the discounted breakfast vouchers for the daily buffet. The buffet was well-stocked and delicious. At check-out I was offered free internet access to print my boarding passes. Two service requests to the front desk for a new iron and to unlock my in-room safe were answered within minutes. The entire staff was friendly and helpful and I would recommend this location to family and friends.
27 de agosto de 2014
Rated 5,0 out of 5,0 by Quest #1 Holiday Experience
I had a great Holiday stay here and the staff was a great help! The location was perfect for me and I would definitely recommend anyone traveling to London to have a stay here.
26 de agosto de 2014
Rated 5,0 out of 5,0 by LPriceGA Great moderately priced hotel in London center
The staff is extremely friendly and helpful. Room was clean and nicely appointed. I will go back again!
22 de agosto de 2014