Rated 4,0 out of 5 by 108
Rated 5,0 out of 5,0 by Arthur30040 3rd Stay at Holiday Inn Piramides
I like staying here. It's comfortable. The staff are always friendly and helpful. The breakfast is nice. I can shop for inexpensive snacks and sodas at the Ahorra Más supermarket nearby. The rates are always very reasonable. It's conveniently located. There's both a Metro and Cercanias train station right out the door. Gran Via is only a few stations away, and I can ride to the airport on the T4 Cercanias train for only 2.55 Euros. I will gladly stay here again and again.
26 de agosto de 2014
Rated 3,0 out of 5,0 by tonymac No recognition of Platinum Status
The first thing I noticed on arrival was the staff failed to recognise me as a Platinum Member and when I mentioned it at check in it was like i was talking about something they had never heard of ..and never rectified the problem ..I was so disappointed not getting my extra points that I usually get
At other IHG hotels it is nice to be welcomed as a Platinum Member and to be offered points or something complimentary ..This did not happen here and was a disappointment.
The hotel is clean and great for access to the city ..The bar is rarely staffed and it is a pity because this could be a great place to meet other guests and chat after a day exploring the city. I would stay there again because of its location however i hope they can address the issues above as this would turn an average hotel into a great hotel.
20 de agosto de 2014
Rated 4,0 out of 5,0 by emerck Excelente ubicacion y un poco mas.
Yo viajo al hotel siempre en coche, lo dejo es su cochera y desde el hotel me muevo por Madrid en Metro, autobús o cercanías. Esta todo a las puertas del hotel. En 10 minutos se llega al centro mismo de Madrid.
18 de agosto de 2014