Rated 4,0 out of 5 by 109
Rated 4,0 out of 5,0 by Ramón1968 Excelente Hotel para ir al vicente Calderón
Si visitas Madrid para ir a un partido del Atlético de Madrid en el Vicente Calderón, este Hotel es una de las mejores opciones.
27 de agosto de 2014
Rated 5,0 out of 5,0 by Arthur30040 3rd Stay at Holiday Inn Piramides
I like staying here. It's comfortable. The staff are always friendly and helpful. The breakfast is nice. I can shop for inexpensive snacks and sodas at the Ahorra Más supermarket nearby. The rates are always very reasonable. It's conveniently located. There's both a Metro and Cercanias train station right out the door. Gran Via is only a few stations away, and I can ride to the airport on the T4 Cercanias train for only 2.55 Euros. I will gladly stay here again and again.
26 de agosto de 2014
Rated 3,0 out of 5,0 by tonymac No recognition of Platinum Status
The first thing I noticed on arrival was the staff failed to recognise me as a Platinum Member and when I mentioned it at check in it was like i was talking about something they had never heard of ..and never rectified the problem ..I was so disappointed not getting my extra points that I usually get
At other IHG hotels it is nice to be welcomed as a Platinum Member and to be offered points or something complimentary ..This did not happen here and was a disappointment.
The hotel is clean and great for access to the city ..The bar is rarely staffed and it is a pity because this could be a great place to meet other guests and chat after a day exploring the city. I would stay there again because of its location however i hope they can address the issues above as this would turn an average hotel into a great hotel.
20 de agosto de 2014